I deposit 37001 whitecoins to cryptopia exchange this week by mistake

[Ucy]

This is very unfortunate.  more reason cryptocurrency platforms need to include some kind of reversible transaction.

 Cryptopia may not be able to recover this fund for you unfortunately.  I remember they sent me some kind of warnings about withdrawing and depositing on their exchange. Maybe you keep talking to them to see if something can be done

[spadormie]

I bet that you deposited to the wrong address. It's a common mistake by newbie in trading(if you're not it's also a common mistake  ). I'm a victim of this and next time you should try to be more careful. Here's what you can do to verify, copy the addresses to word document before sending and compare.

[Adriano2010]

Sorry for your loss. I think always better check before send any coins to exchange if there is something wrong. I wish cryptopia give the option to get your coins back as some exchanges made in past as i remember and take some fee from that coins to get it if was higher amount.

[zjt]

Yes, next step I will find a lawyer to sue them, I am not a nz citizen.
But I do think it is their fault, of course it is also mine
They should help me to return coins back and i do confirm coins is still in their wallet
But by now then only say they have sent mail to me and they will do nothing.

I know they are busy for the hack, I can wait even for years

If you are a citizen or resident of new zealand, you could possibly sue them.
They claim that their warning is sufficient but you could argue that one mass generated email does not constitute efficient.
If you are not a citizen or resident of New Zealand, you are out of luck.
Since cryptopia is a nz company, you would have to get an international lawyer that would most likely cost you more than what you deposited.
Actually, just suing them normally would probably cost you more than also.

It totally sucks, but there is probably nothing you can do.
The best way to cope with your loss is to make a strategy to make back what you lost.
Research some different strategies and get active in making up for your losses.

[zjt]

For me, it is a large amount of money (3000 usd)
some fee is always acceptable, because it is my fault and bring trouble to them.

Sorry for your loss. I think always better check before send any coins to exchange if there is something wrong. I wish cryptopia give the option to get your coins back as some exchanges made in past as i remember and take some fee from that coins to get it if was higher amount.

[ccsang]

Yes, you can find a lawyer to sue them, but how about the fees, maybe lawyer fees is more than your loses ($3K), otherwise I think you need to check their tnc, some of them no obligation to return the coin that already stop deposit if they already send out email to member

Yes, next step I will find a lawyer to sue them, I am not a nz citizen.
But I do think it is their fault, of course it is also mine

Sorry to hear that, $3K is not a small amount for normal investor, most of the time I'll double check exchange wallet and trading is online or not, I'll send a few coin to make sure deposit is working.

For me, it is a large amount of money (3000 usd)
some fee is always acceptable, because it is my fault and bring trouble to them.

[bisdak40]

Regardless of when they announced what, I suggest you file a lawsuit against them for unprofessional conduct because this is clearly unprofessional.
They won't recover your money, not because they can't but rather because they don't want to. That's pathetic. They should be sued first for the money then for covering legal cost.
It's only a matter of how many people would want to go the distance to do this. I'm not even sure that after losing so much money if OP has enough mental capacity at this point to carry on with such a thing.

Can they be sued even if the complainant is not from New Zealand and the account made on Cryptopia is not verified? These kind of mistakes is users fault but if somehow we have safety net if ever these things happened then i think risk would be minimized.

[Ailmand]

This is user's fault for not reading uodatea and notice before doing transactions. Sadly to say, just take it as an opportunity to learn and hope you won't commit the same mistake in the future.

[traderethereum]

Hard to say but that is OP fault because he never read the announcement from cryptopia. We cannot help at all and cryptopia cannot help too.
Maybe hiring a lawyer can help but you need to make sure that if your account is verified member or not, your lawyer can handle a problem on the internet or not. I am afraid that the fee will be too expensive than your lost.

[Pffrt]

Is Cryptopia active again? How did you find the deposit address of cryptopia if they were not active yet.

Nothing can be done now other than waiting for cryptopi to come online and request support team for refund your money.

They have enabled trading too if I am correct. Maybe OP sent the fund to the previous used addrress. If they want, they can give it back, at least for the sake of customers satisfaction. I will follow this thread and will not use cryptopia anymore if they don't solve this issue.

[smyslov]

For me, it is a large amount of money (3000 usd)
some fee is always acceptable, because it is my fault and bring trouble to them.

Sorry for your loss. I think always better check before send any coins to exchange if there is something wrong. I wish cryptopia give the option to get your coins back as some exchanges made in past as i remember and take some fee from that coins to get it if was higher amount.

It is a large money for me, but even if it is only $50 or less they should show good faith by trying to resolve it if the coin landed in any of the wallets they control, they should give it back, not because they are hacked they will not show goodwill to their customers, soon any kind of marketing will not gain trust in their exchange.

[e@symode]

There are a couple of options that have probably already been written here, but I think that you need to contact support, maybe they can help you get out of this situation, in any case, it may turn out that you can no longer access your funds.

[Pffrt]

There are a couple of options that have probably already been written here, but I think that you need to contact support, maybe they can help you get out of this situation, in any case, it may turn out that you can no longer access your funds.

He already had contacted and they said it's not possible since they sent email asking not to deposit any amount. But it is not something impossible. They should act to satisfy customer.

[BitFinnese]

I bet that you deposited to the wrong address. It's a common mistake by newbie in trading(if you're not it's also a common mistake  ). I'm a victim of this and next time you should try to be more careful. Here's what you can do to verify, copy the addresses to word document before sending and compare.

He does not deposit on the wrong address, he clearly stated that the address was fine but cryptopia made an announcement not to deposit on the old address several times.  There is no way OP can recover the money unless cryptopia give a consideration.  They have the private key of those addresses, the hacker only gets a copy but can never steal private key away from the owner making the owner lost its private key.  It is clearly OP's fault and he admits it.  Sad that we have to learn our lesson the hard way.  I hope cryptopia will be moved and consider returning your coins even though they replied that they won't.

[Kevin77]

If you couldn’t get solution from them directly, then there is nothing any one here can do to help you, except you want to talk to an hacker to hack your coin back, lol. And this, I think it is impossible again for anyone to hack them.

I guess you just have to let that one go man, sorry for your lost, hope the value of your coin in dollars is not that much, I can imagine how painful it will be, and I am very sure you must have learned your lessons never to be too much in a haste in doing things, and always take your time to verify the address before sending. Just hope that they will get back on their feet and they can help you.

Better still, what if you cut a deal with them, it is better to have some back than not to get at all, why not offer them 30% of it, while they return 70% back to you.

[tins]

I think in this case they don't do anything wrong, and the risk of losing all that money is very high. The only thing you can do is try to contact support, hoping that they can do something

[evenotto]

sad to hear that. . hold on, don't be sad
if it is impossible to find a common language with them, unfortunately nothing can be done.
It is better to learn this lesson as best as possible and start to transfer large sums in parts - for example, first 10 $  to the address you need, and then everything else.

[Coltpython]

I am sorry but I do not think Cryptopia is at fault here since they already gave you a warning that all funds sent may not be recovered. There is probably nothing they can do about it so just let it go

[craslovell]

Ouch that's a rough mistake. I'm sorry for your loss. Cryptopia has always been a fair exchange and great to deal with before and after the hack. Might just have to be more careful next time.

[TechComputer]

It's all your mistake for not announcing the latest announcement from Cryptopia. Always watch their social media if you deposit/withdraw to the exchange and see what addresses its allowed to deposit and withdraw.