Minergate Problem (No reply to My tickets more than 1month)

[xmr19921992]

Hey
I have some Problems with My account , It's now more than 30 days and support don't reply to my ticket
My XMR are hold and trying to withdraw but I don't have access to my mail that I use In signup so I can't enable 2FA , Please help me to get this problem solved .
Ticket Number: 326527 - N316581

[1715368342]

1715368342

[newsilike]

have you trry to find the btt post announcement . so there you can ask for help if any tect guy there they can help it .you need to provide full detail

[xmr19921992]

have you trry to find the btt post announcement . so there you can ask for help if any tect guy there they can help it .you need to provide full detail

Hey
Yes , I already post in their official thread in btt but It's old one , I get reply from them but they say need time , It's now more than 2 month and every time they reply saying need time they start ignoring my messages

[serhanni]

How many xmr do you have in your minergate balance? Minimum to withdrawal is 0.1xmr