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Author Topic: Ledger Nano S related questions  (Read 706 times)
Broomey
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July 11, 2020, 12:40:23 PM
Merited by Lucius (1)
 #41

Hi everyone.
Does anyone know if Ledger will bring back all the currency support they use to have? I live in Australia and they use to have an AUD option (amongst many others) but it randomly disappeared one day. I contacted Ledger directly, but support said said something like they were having trouble with the 3rd party they use for currency conversions and are looking for a fix. It has been months now... Using USD is getting frustrating!
Come on Ledger.. all your competitors have AUD!!
Anyone know any update on this sort of thing??
Cheers.
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Lucius
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July 11, 2020, 01:08:14 PM
 #42

Broomey, I think Ledger gave you the best answer and it all really depends on them to fix something like this. I really don’t see how that would pose any big challenge, but I really can’t comment on why they removed AUD as a fiat base option.

I'm not sure if Electrum has the option to choose AUD, but if you haven't already tried you can connect your Ledger to Electrum, and then click Tools -> Preferences -> Fiat tab. All you have to do is be persistent in your request, or get used to the USD.

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July 11, 2020, 01:23:40 PM
 #43

Lack of AUD support is an ongoing issue. There are multiple threads about it already on the Ledger subreddit. You can see the responses from the Ledger team in the following replies:
https://www.reddit.com/r/ledgerwallet/comments/gce4xw/what_happened_to_the_option_to_choose_aud_for/fpckr9c/
https://www.reddit.com/r/ledgerwallet/comments/ghbdns/can_you_change_to_aud_on_ledger_live_and_also_to/fqfpzam/

Unfortunately it doesn't seem to be high up their list of priorities, but starting another thread about it on their subreddit won't hurt if you feel that strongly about it.

I'm not sure if Electrum has the option to choose AUD
It does.
Broomey
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July 12, 2020, 11:12:34 AM
 #44

Ok, great. Thanks guys. Smiley
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August 01, 2020, 09:23:23 AM
Merited by Lucius (1)
 #45

My Ledger Nano couldn't work after that and finally the numbers that I could see half also disappeared that I could see only the ends and no words were visible.

I contacted Ledger and I am thrilled by their service and response. They arranged a pick up of the old one and delivery free of cost and gave me a brand new device which I received today. I haven't seen a better company than Ledger Smiley

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August 01, 2020, 02:34:12 PM
 #46

~snip~

Replacing devices that have become non-functional through no fault of the user is something Ledger has always done. A satisfied customer is one way to promote their product, and on the other hand the company can get an insight into defective devices and thus possibly correct similar malfunctions in the future.

Here’s at least one good news from Ledger these days Wink

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