[RESOLVED] HitBTC use KYC to keep my ( our ) funds !

[Thewowman777]

As I said, they take me as an idiot.

[madfox11]

It is not far-sighted way to send funds to the exchange despite the fact that you did not pass KYC there. Well, I guess you just have to hope for an answer, there's nothing to be done.

[Thewowman777]

Yes... but they said minus 1 BTC you don't need KYC.. And I try on Binance, my KYC is accepted ( of course ! ) .
Seems no good for me and other people...

[Thewowman777]

They answer me by DM on Twitter now.
I will keep you informed if my situation is solved.

[Potato Chips]

Sure, but psychologically it's difficult, maybe it's " just " 0.84 BTC, but for me, it's represent a lot of month of economy. And when I see people waiting many month.. I'm afraid.

But do note it's not guaranteed you'll experience the same thing, just saying it could happen! plus all the noise you're making all over sns/forums should bear fruit as it's easier for them to notice you that way.

I try to be KYC on others exchange : it's fast and you don't need to talk with them by e-mail. They never ask " proof of fund " for example.

That's probably because your acc was flagged. From what I've seen most exchanges only ask that in certain circumstances.

P.S : They answered the same thing on other Reddit ( 4 hours ago now ), but mine now answer since 24 hours of course.
-reddit links snipped-

They answer me by DM on Twitter now.
I will keep you informed if my situation is solved.

Upvoted! and that's good to hear, hope it works out for you.

[Thewowman777]

Sure, but psychologically it's difficult, maybe it's " just " 0.84 BTC, but for me, it's represent a lot of month of economy. And when I see people waiting many month.. I'm afraid.

But do note it's not guaranteed you'll experience the same thing, just saying it could happen! plus all the noise you're making all over sns/forums should bear fruit as it's easier for them to notice you that way.

I try to be KYC on others exchange : it's fast and you don't need to talk with them by e-mail. They never ask " proof of fund " for example.

That's probably because your acc was flagged. From what I've seen most exchanges only ask that in certain circumstances.

P.S : They answered the same thing on other Reddit ( 4 hours ago now ), but mine now answer since 24 hours of course.
-reddit links snipped-

They answer me by DM on Twitter now.
I will keep you informed if my situation is solved.

Upvoted! and that's good to hear, hope it works out for you.

They ask systematically proof of resident and source of fund, you can find a lot of people and just this week .
I live in France, and it's "just" 0.84 BTC... I don't think my account was flagged, it's low amount and I worked hard to have my first BTC.

Now I  found an other way to contact them :
By Zendesk. Now, they can't say that they don't receive my e-mail : I have the proof that they can read what I send and they confirme me that they have received my answer to the first ticket with my proof of residence. Still waiting.

I will keep you informed if my cas is solved.
Thank you for your support , really, it's good to feel supported by other people when you are on the bottom.


P.S : @Potato Chips, I just see your website "chipmixer". If people use it, and send their Bitcoin to a platform like HitBTC, they will never proof from where those bitcoin came right ? So, in this situation, what happened to their bitcoins ?

[Thewowman777]

Ok, I will never see my fund and now I know.
I said I paid in cash 50% on Bitcoin ATM and 50% from a man .
They sent me this :

https://i.imgur.com/FNHlE3s.png

My answer :
https://i.imgur.com/1xm4VVv.png


I can't of course. And they know it. Thank you to support me but It's finish for my case, I just lose my only Bitcoin pffff.

[erikalui]

Ok, I will never see my fund and now I know.
I said I paid in cash 50% on Bitcoin ATM and 50% from a man .
They sent me this :

https://i.imgur.com/FNHlE3s.png

My answer :
https://i.imgur.com/1xm4VVv.png


I can't of course. And they know it. Thank you to support me but It's finish for my case, I just lose my only Bitcoin pffff.

This is absurd. Never seen hitbtc asking so many details and for what they need it? Now I'm scared to use this exchange as they can't be asking notarized documents and so many details for such a small amount. I have withdrawn over 0.4-0.8 BTC last year when the price was double without any issues. They never caused any problem but now things have changed.

I am so sorry for what has happened to you. I can just pray you get your funds back.

[Thewowman777]

Thank you, but I know that I will never see my Bitcoin :-( Sad Life.
And yes, before all seems to be ok about this exchange, but as you can see, if you search on Twitter by searching " hitbtc kyc " or " hitbtc withdraw " , there are an amazing number of similar case, for small and BIG amount.

Sometimes they solved the problem, sometimes no. It's a gray scam/targeting scam.

So now, i want people know what happened on HitBTC.
Maybe they scam me, congratulation ! Now, it's the time to spread the truth.


UPDATE : After threatening them with lawsuits in Hong Kong and divulging the matter to the media, my account was allowed to withdraw!

[erikalui]

Thank you, but I know that I will never see my Bitcoin :-( Sad Life.
And yes, before all seems to be ok about this exchange, but as you can see, if you search on Twitter by searching " hitbtc kyc " or " hitbtc withdraw " , there are an amazing number of similar case, for small and BIG amount.

Sometimes they solved the problem, sometimes no. It's a gray scam/targeting scam.

So now, i want people know what happened on HitBTC.
Maybe they scam me, congratulation ! Now, it's the time to spread the truth.


UPDATE : After threatening them with lawsuits in Hong Kong and divulging the matter to the media, my account was allowed to withdraw!

Great to hear that. Sometimes threatening works as they can't just refuse to give our own money back.

So did you withdraw it to your personal wallet? If so, I am really happy for you

[bitbollo]

Hi Thewowman777

UPDATE : After threatening them with lawsuits in Hong Kong and divulging the matter to the media, my account was allowed to withdraw!

Since you're able to withdraw again, please edit title of the first post with [RESOLVED] it will help for sure other users

[Thoor]

Thank you, but I know that I will never see my Bitcoin :-( Sad Life.
And yes, before all seems to be ok about this exchange, but as you can see, if you search on Twitter by searching " hitbtc kyc " or " hitbtc withdraw " , there are an amazing number of similar case, for small and BIG amount.

Sometimes they solved the problem, sometimes no. It's a gray scam/targeting scam.

So now, i want people know what happened on HitBTC.
Maybe they scam me, congratulation ! Now, it's the time to spread the truth.


UPDATE : After threatening them with lawsuits in Hong Kong and divulging the matter to the media, my account was allowed to withdraw!

Help me with HitBtc, they ask for a Skype call after I sent them a ton of documents! throughout the year i need my money

[malevolent]

Help me with HitBtc, they ask for a Skype call after I sent them a ton of documents! throughout the year i need my money

Your account is flagged, did you deposit money derived from scams at HitBTC? It's not unheard of to have a Skype conversation during KYC verification, as annoying as that sounds.

[drlukacs]

First of all, I am sorry to you because I also lost money at Hitbtc. It was one of the shit exchanges that I had to trade there and things were very bad. support is also a liar and fraud when I want to help withdraw my ETH, they ask me to send them fee otherwise I will not be able to withdraw. We all have a bad experience with HitBTC! so I suggest that you publish the images and validate again. bitcointalk forum moderators will join and they will flag those Fomo people about HitBTC in the future. This is also an action to prevent fraud.