Don't use web wallet

[Little Mouse]

Most of the newbies are likely to use Coinbase or blockchain.com for receiving payment. I am gonna share a true story with you. Don't use this anymore.

I have been participating in a signature campaign managed by Hhampuz and I used coinbase BTC address to receive payment. Today, when I received the payment, I got a notification email, but there was no pending transaction in my dashboard. It wasn't even been added to my balance.
Short story-
The transaction was checked by me in block explorer, everything was okay, I even received notification of deposit but no BTC was added to my balance, no record was found on my dashboard.
i have contacted with them, no reply. They may have returned me the payment tomorrow or later, no guarantee though but why do I have to take so much hassle?

We have electrum.
We have electrum android.

Stop using web wallet and/or centralized wallet and/or any exchange.

Update-
After more than 60 hours, coinbase refund me. I thank their support although it was a bit late. I wouldn't mind to use coinbase but occasionally.

[Hhampuz]

Fuck Coinbase & Sally @ Coinbase!

 

[Little Mouse]

Fuck Coinbase & Sally @ Coinbase!

 

Imagine I received the deposit notification but no balance added? I instantly changed myself and I am no loner using any web wallet. This is the same we are giving responsibility to bank for keeping our fund and we have to take the hassle if anything happen.

Use electrum, be the controller of your fund.

[mersal]

Most of the newbies are likely to use Coinbase or blockchain.com for receiving payment. I am gonna share a true story with you. Don't use this anymore.

I have been participating in a signature campaign managed by Hhampuz and I used coinbase BTC address to receive payment. Today, when I received the payment, I got a notification email, but there was no pending transaction in my dashboard. It wasn't even been added to my balance.
Short story-
The transaction was checked by me in block explorer, everything was okay, I even received notification of deposit but no BTC was added to my balance, no record was found on my dashboard.
i have contacted with them, no reply. They may have returned me the payment tomorrow or later, no guarantee though but why do I have to take so much hassle?

We have electrum.
We have electrum android.

Stop using web wallet and/or centralized wallet and/or any exchange.

Once I experienced the same thing with coinbase on my early days at this forum but they returned me the funds after few weeks without any notification to the mail at all so people using coinbase are at the high risk just like how their wallet at risk the the hackers.

[mk4]

I'm not going to say you're lying, but it'd be weird for Coinbase to hide your BTC for such a small amount. I'm not sure how Coinbase's wallet works, but maybe it didn't appear on your balance because it wasn't confirmed yet?

Also, any update with your problem with Coinbase? I'm really interested how this is going to be resolved by them.

Fuck Coinbase & Sally @ Coinbase!

 

Story time?

[1miau]

Maybe they have found a way to blacklist payments from Gambling wallets. Their terms don't allow such payments:



https://www.coinbase.com/legal/user_agreement

But I don't know if that's the reason. Normally, I guess they would just ban your account.

[Little Mouse]

The payment was from Bitvest campaign made by Hhampuz and I have been receiving payment for at least 15 weeks.
I have received the payment notification through my email, the transaction is confirmed(coinbase requires 6 confirmation). So, it's a bug, anyway, I intended to encourage people stop using those.
The amount is a few satoshis and I have stated that they might be sent the amount later. But, why do I have to continue with this. It's my satoshi, and there will be my rules, let's use self wallet, no web wallet.

[Velkro]

Stop using web wallet and/or centralized wallet and/or any exchange.

Keeping money/BTC on exchange is extremely risky and not wise thing to do.
Using web wallets is not the same because you say about this two things while on same sentence still.
Web wallets have their advantages for example to handle pocket money. If you loose it, it won't matter that much to you, but you have the ease of use same with android wallets.
Keeping larger amount is another thing. You should choose paper wallet here or hardware wallet.

[Bitcoin_Arena]

Sorry about the ordeal OP.
Web wallets are not a thing for me. Anytime, anything could go wrong and you account could be locked up due to their stupid terms and conditions and you end up loosing your money.or this reason I avoid them at all costs and instead use the likes of Electrum, mycelium, coinomi etc

A few days back, i had this to say

As for coinbase and those other wallets you have to sign up for, I am personally not a fan of them as your private keys are held by third party services, implying that you don’t really have control of your Bitcoins/cryptos.
Sometimes they even force you to do KYC  in order to use their wallets so if you love being anonymous, I guess you have to stay away from them.

[BitMaxz]

Why not wait for their support reply? and maybe they can tell you the reason why your bitcoin is not added yet in your coinbase wallet.

I have experienced before that when I received a bitcoin from another exchange to coinbase sometimes no transaction shown in coinbase and I tried to contact their support they tell the reason and solve my problem.

You just need to be patient and wait for their answer they are sometimes busy but in my case, it takes 1 day before it solves my issue at least they are active and I'm sure you will receive a reply from coinbase within 24 hrs.

Coinbase is only good for daily activity but I never heard that someone scam with this wallet until now it's a will known wallet the only problem on using this wallet they don't have a private key backup feature or even seed Mnemonic.

[Crypto Girl]

I  know how you feel about this but I agree that you should wait besides it's less than 24 hours after it happened so give them some time. While you also mentioned that you're using it for 15 weeks with no problem so maybe now there's minor issue that occur.

By now I guess you're thinking to move all your funds when you got your bitcoin otherwise don't ever use wallet that doesn't let you hold private.keys moreover a third party wallet.

[pooya87]

you can't generally tell everyone to to use web wallets! we wallets, like any other tool, have their own purpose and usage and people should learn to only use them for that purpose. for example Coinbase in my opinion is an excellent starting point for newcomers who are lazy to learn more about bitcoin or are "technically challenged" and have trouble with computers in general! someone like that will have a much easier time using a website like Coinbase to buy bitcoin, sell bitcoin, and store bitcoin all in one place in an easy and user friendly way and more importantly in a way that they may even be already familiar with (like using PayPal) and there is nothing wrong with starting with Coinbase in this situation.
but if you are using it to store your bitcoin and if some time has passed and you no longer are a "newcomer" then that is the problematic part.

[odolvlobo]

Most of the newbies are likely to use Coinbase or blockchain.com for receiving payment. ...

Coinbase and blockchain.com are very different. The only thing they have in common is that they both have a browser interface. If you don't know the difference then you don't understand the risks.

[rosezionjohn]

Why not simply change your title to "Don't use Coinbase" since it's the only wallet you are having issues with.

I have not used coinbase but have been using other web wallets and I had no issues.

[RapTarX]

Why not simply change your title to "Don't use Coinbase" since it's the only wallet you are having issues with.

I have not used coinbase but have been using other web wallets and I had no issues.

Web wallets are risky. It's not all about being scammed. A simple mistake of the authority may feel you bored. I'm agreed with Little Mouse, we must have controll over our fund.

[Ipwich]

That is just a minor problem, you have the blockchain record to support your claim, so eventually that amount will be credited in your balance.
Sometimes we encountered that kind of problem, but as long as the support take care of it, things will be okay.
I am also using electrum and I can vouch it's a good wallet, you can process transaction instantly, outgoing and income reflect faster.

[jossiel]

Web wallets are risky.

Risky in a way that you don't hold your funds because they don't provide your keys.

We can still web wallet but choose the ones that are reliable enough or use them with a very tiny amount for transfers. I don't use Coinbase but their reputation is well known and they have millions of users that trust them.

As figured out, it's a bug. I also experienced this long time ago with an exchanger, the balance didn't reflected to my account although it's already confirmed on the network. But as soon as I reached the support, they'd fixed it immediately.

[hugeblack]

Maybe they have found a way to blacklist payments from Gambling wallets. Their terms don't allow such payments:

That's why, I read about similar stories about receiving payments from gambling sources. most of them suspended.

You can not blame Coinbase, but these are rules. In addition, this does not mean that all web-wallets bad.
If you are a newbie, the level of protection offered by most of wallets (even electrum) is one and that is because you may misuse the other security aspects.

[Lucius]

If you want to be in full control of your coins there is no other way then to be in possession of your private keys. In case that you see transaction confirmed on blockchain and address is correct, problem is in your wallet which is probably out of sync, corrupted or outdated. This is something every user can solve, no need to wait for any customer support.

Coinbase is just crypto exchange, and is not perfect as well as others exchanges. I think that in this case OP need to be patient and wait for a response of customer support. Electrum or any other desktop / mobile wallet has its drawbacks, and before using them everyone should study well how they work, and how to use them properly and safely.

[Indamuck]

Web wallets work just fine if you are dealing with small amounts and don't want to download a wallet on your computer.  Especially if you are dealing with a bunch of altcoins,you really don't want to be downloading hundreds of different wallets that only have a few dollars on them.

Sometimes the convenience is worth the risk but everyone should make their own decision.