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Author Topic: STEP TO TAKE WHEN PAYMENT IS BEEN DELAYED BY AN ONLINE CASINO  (Read 1495 times)
qwertyup23
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December 02, 2021, 11:45:01 PM
 #161

I played on casino site some days back and won a  certain amount of money, i was expecting to cash out my money instantly because one of the things that lured me to the site was the fact they offer instant payment. Its been days now and am yet to get my money. Please help what can i do in this case because i am becoming impatient
PS i forgot to add that they are requesting i fill KYC form and i didn't see this before i started playing.

I think your primary remedy is to file a ticket on the casino website if there are any issues regarding your payment.

If in the event that they fail respond or if you receive an unfavorable response, then you have the option of creating a thread here in the forum under the scam accusation board. Usually, some gambling websites have accounts here in the forum (since online gambling is heavily advertised here) and you may talk to their representative directly. If such representative does not have an account here, then I guess the only way to is to just wait and inform other users about your issue; pray that someone knows them.

R


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December 03, 2021, 02:09:39 AM
 #162

I played on casino site some days back and won a  certain amount of money, i was expecting to cash out my money instantly because one of the things that lured me to the site was the fact they offer instant payment. Its been days now and am yet to get my money. Please help what can i do in this case because i am becoming impatient
PS i forgot to add that they are requesting i fill KYC form and i didn't see this before i started playing.

On such cases, trying to contact their support will be the only make sense way to take. They will then tell you what to do and why you got the delayed withdrawal. For most cases, submitting KYC procedure will solve the issue unless the site you've visited is scammy.
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December 03, 2021, 03:31:22 AM
 #163

I played on casino site some days back and won a  certain amount of money, i was expecting to cash out my money instantly because one of the things that lured me to the site was the fact they offer instant payment. Its been days now and am yet to get my money. Please help what can i do in this case because i am becoming impatient
PS i forgot to add that they are requesting i fill KYC form and I didn't see this before I started playing.

In such cases, trying to contact their support will be the only make sense way to take it. They will then tell you what to do and why you got the delayed withdrawal. For most cases, submitting the KYC procedure will solve the issue unless the site you've visited is scammy.

I've also had the same experience before and I was frustrated since I couldn't withdraw my funds. I contacted their support since they're the ones who have control over it and they asked me to submit a KYC. That's the last resort that I have and so far, after submitting the requirements, I was able to get paid. Casinos have different TOS and we should be aware of it.
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December 03, 2021, 04:13:29 AM
 #164

I played on casino site some days back and won a  certain amount of money, i was expecting to cash out my money instantly because one of the things that lured me to the site was the fact they offer instant payment. Its been days now and am yet to get my money. Please help what can i do in this case because i am becoming impatient
PS i forgot to add that they are requesting i fill KYC form and i didn't see this before i started playing.
With the tags on your account? i think the casino has the right asking you about KYC and other supporting documents.

Yeah i know that this actions from casinos is tricky there had been so many issues like this that Their TOS does not implied about this requirements but when players need withdrawal , all of a sudden they will seek KYC filing before letting the withdrawal happens.

But your red tags is clearly a reason for what have been asked because you are a scammer and deserves to be playing with a scam gambling site  Grin









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December 03, 2021, 08:12:26 AM
 #165

With the tags on your account? i think the casino has the right asking you about KYC and other supporting documents.
If the tag reason causes the OP to have to kyc, I think that's overkill, tags are not one of the reasons for kyc, many parties outside this forum are registering on casino/gambling sites, not on the basis of tags, it doesn't make sense to me.
There are several things gambling sites / online casinos that implement kyc.
1. Players cheat multi-accounts when betting.
2. The casino is deliberately unwilling to pay for the winnings and bonuses, the reason for not paying the winning participants is that they are looking for tricks to avoid getting paid.

OP, have you contacted the casino and said what happened to your money, my message in the future is to play on a responsible and honest gambling/casino site, Thus you are safe and protected from fraud, the reputation of the casino is very important.

R


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December 03, 2021, 03:16:13 PM
 #166

It's better to contact the support also this is the reason why we must need to read the terms and conditions also add the faqs before getting in. Every time makes a withdrawal the platform will prompt a message and will send a transaction id this you can check if they will process and there's confirmation only with it. I guess they will not ruined their platform and reputation just by having one mistake wait for their reply hoping they have action supports.

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December 03, 2021, 07:12:38 PM
 #167

I played on casino site some days back and won a  certain amount of money, i was expecting to cash out my money instantly because one of the things that lured me to the site was the fact they offer instant payment. Its been days now and am yet to get my money. Please help what can i do in this case because i am becoming impatient
PS i forgot to add that they are requesting i fill KYC form and i didn't see this before i started playing.

Did you thoroughly read the terms and conditions? Unfortunately these days it can often be buried quite well and it is intentional - they want people to deposit as much as possible, then if on the rare occasion somebody was the win, they can reject payout on this basis. However if you live in a country like the US or somewhere in the EU, you really should expect to have this information requested all along. Any casino that allows fiat currency deposits or needs a merchant account (for themselves to withdraw profits) will be required to explain where all their money came from and the only way they can do that long term is by getting verified information from their customers. That means that 99% of casino or sportsbook owners in the crypto space will have to ask for this eventually.

R


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December 03, 2021, 07:28:30 PM
 #168

I played on casino site some days back and won a  certain amount of money, i was expecting to cash out my money instantly because one of the things that lured me to the site was the fact they offer instant payment. Its been days now and am yet to get my money. Please help what can i do in this case because i am becoming impatient
PS i forgot to add that they are requesting i fill KYC form and i didn't see this before i started playing.

Did you thoroughly read the terms and conditions? Unfortunately these days it can often be buried quite well and it is intentional - they want people to deposit as much as possible, then if on the rare occasion somebody was the win, they can reject payout on this basis. However if you live in a country like the US or somewhere in the EU, you really should expect to have this information requested all along. Any casino that allows fiat currency deposits or needs a merchant account (for themselves to withdraw profits) will be required to explain where all their money came from and the only way they can do that long term is by getting verified information from their customers. That means that 99% of casino or sportsbook owners in the crypto space will have to ask for this eventually.
For sure they would and we know that you had agreed with those terms since from the beginning which is understandable that they would be having all

the rights on asking something whenever you do win big time in most cases which you should really be prepared on something like this and wont
get surprised.

Some  casinos are really good on altering their ToS.Im not saying on all of them but there are some which a bit shady.

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