STEP TO TAKE WHEN PAYMENT IS BEEN DELAYED BY AN ONLINE CASINO

[Lawrenzoo]

I played on casino site some days back and won a  certain amount of money, i was expecting to cash out my money instantly because one of the things that lured me to the site was the fact they offer instant payment. Its been days now and am yet to get my money. Please help what can i do in this case because i am becoming impatient
PS i forgot to add that they are requesting i fill KYC form and i didn't see this before i started playing.

[1715598356]

1715598356

[nakamura12]

Contact the casino team support and ask why it takes too long to process your payout. Try to check if you haven't violated their terms and regulations of their site. If they just won't do it then it means they don't want to pay gamblers who won huge amount as it also happen to other gamblers who won huge amount and withdraw but not a single btc that the gambler got from the casino.

[bisdak40]

Ask for their support services. Would you mind naming that online casino for us to be aware of that scenario also.

Maybe your withdrawal is pending for review as it is a huge amount, better add some details on your problem.

[carlfebz2]

I played on casino site some days back and won a  certain amount of money, i was expecting to cash out my money instantly because one of the things that lured me to the site was the fact they offer instant payment. Its been days now and am yet to get my money. Please help what can i do in this case because i am becoming impatient

Would you mind on telling on what gambling site you are talking to? So that we would able to check out its legitimacy.Delayed payments is inevitable but when we do talk about days of delays then its an another story.
Did you already sent out ticket support?

[cryptjh]

What casino are we talking about?  before posting about your issues here I think that you should contact the support team they would tell you what's going on.
If you are sending your withdrawal to an exchange that can in some cases also be a problem.

[ene1980]

I played on casino site some days back and won a  certain amount of money, i was expecting to cash out my money instantly because one of the things that lured me to the site was the fact they offer instant payment. Its been days now and am yet to get my money. Please help what can i do in this case because i am becoming impatient

If you have a problem with withdrawal why not explain things better here and explain which site you are talking about, if you are rolling in bitcoin based casino you could get a faster response here, in short explaining everything here is the best step to get your payments if it being delayed for days without any explanation from the site.

[swogerino]

We first need to know the name of the casino.If it is one of the trusted casinos which have a thread in the forum here I am sure that they will sort things out.

The real problem is if you were lured into a casino which had a lot of good flashing banners but is not well known in our gambling community here as it means in most of the cases that this casino probably is a scam casino.I hope you have not run into one such casino.

[Dreamchaser21]

I played on casino site some days back and won a  certain amount of money, i was expecting to cash out my money instantly because one of the things that lured me to the site was the fact they offer instant payment. Its been days now and am yet to get my money. Please help what can i do in this case because i am becoming impatient

What site is that? you have to contact the customer services or anyone who are connected to that gambling site and tell them your problem.
If there's a delay on my withdrawal, I would get out of my money and i will not let that casino to take my money easily. I'll expose their shit sites if they can't pay me that's how you make shit with the gambling sites who you can't trust.

[traderethereum]

Then I think that the site is not a good gambling website because they delay the payment.
Did you ask them by contacting the support system?
Because if one gambling site has offered something good for the gamblers, but they don't have an active support system, then we need to curious and suspicious, why they don't reply the message from the members.
And if we wait for days but they still don't reply to the message then the site could be another scam or they are very busy to reply one by one of the messages from the members.
My suggestion is to give them another time and let them reply to you, and if they are not giving any reply, then you need to leave the website and moves to another gambling website.

[Mahanton]

I played on casino site some days back and won a  certain amount of money, i was expecting to cash out my money instantly because one of the things that lured me to the site was the fact they offer instant payment. Its been days now and am yet to get my money. Please help what can i do in this case because i am becoming impatient

Being impatient is normal since we are already talking about days of waiting which a gambling sites musnt do.There are lots of shady gambling
sites nowadays and I hope you didn't able to hope out on one of these things because if you do then high chance that you have been scammed.
You haven't clarified yet on what site did you play on.

[jhongzjhong]

First, if you don't mind just let us know what gambling site are you talking about and we can give feedback on that gambling site. If that legit gambling site or already have a record of being a shitty activity. You didn't have anything to do is to contact their support team or if they have chatbox from other users you can talk to them regarding your problem if what they have experienced on that gambling site.

[leowonderful]

Contact the support of the site every now and then, and if that doesn't work or they're taking a long time to respond, make a thread about that casino in this part of the forum and make some noise around here. The latter doesn't always work because not every casino has representatives that browse this forum (and some just don't care what people say about 'em here), but it's worth a shot if the site's not responding.

As others have already mentioned here, there's also the chance that the casino you played on is a scam site. It'd be possible for us to determine whether or not the site's a scam by telling us what site you used, but the slow support's not a good sign already.

[nydiacaskey01]

I played on casino site some days back and won a  certain amount of money, i was expecting to cash out my money instantly because one of the things that lured me to the site was the fact they offer instant payment. Its been days now and am yet to get my money. Please help what can i do in this case because i am becoming impatient

First determine the reason why the site is holding yiur withdrawal or whats the cause of the delay. Is it site error or you missed to comply on a site requirement thats why your payment is still on hold. What is the site anyway? How about posting the screen shot conversation here if there is. Most of the known online casino that accepts Crypto has a representative here in this forum, maybe its a good idea to reach out to them here as well.

[Shova]

Then I think that the site is not a good gambling website because they delay the payment.
Did you ask them by contacting the support system?
Because if one gambling site has offered something good for the gamblers, but they don't have an active support system, then we need to curious and suspicious, why they don't reply the message from the members.
And if we wait for days but they still don't reply to the message then the site could be another scam or they are very busy to reply one by one of the messages from the members.
My suggestion is to give them another time and let them reply to you, and if they are not giving any reply, then you need to leave the website and moves to another gambling website.

We can't just conclude on that. Even the best of instant payment sites delays payment if they find something suspicious.
Double withdrawing and using gambling site as a mixer has been the major reason for such delays.
It would have been better if the OP would have included the name of the site. But as he had not responded till, I suppose his problem was solved by the support.

[vennali]

I played on casino site some days back and won a  certain amount of money, i was expecting to cash out my money instantly because one of the things that lured me to the site was the fact they offer instant payment. Its been days now and am yet to get my money. Please help what can i do in this case because i am becoming impatient

unless we know the name of the casino, we cant really judge why your payment has been delayed. It could be because of KYC issue, it could be that you hold a certain amount of the funds in bonus(which has its own terms and conditions) etc. WE need more info and unless you provide it. I dont think theres anything we can do to help or advise about.

[avikz]

I played on casino site some days back and won a  certain amount of money, i was expecting to cash out my money instantly because one of the things that lured me to the site was the fact they offer instant payment. Its been days now and am yet to get my money. Please help what can i do in this case because i am becoming impatient

Please share the name of the casino for us to guide you till conclusion. I hope you have checked their reputation before depositing funds and found no red flag.

Also try to connect with them through bitcointalk thread if available. I am sure you had contacted their support team but nothing changed post that, so it is wise for you to get in touch with them through their social presence.

[Ailmand]

You should have posted the same of the gambling site so we would have an idea about it and people hete would advice you regarding the reputation and legitimacy of that site. I have been using gambling site and I know that withdrawals are instant. The best thing that you should do is to contact their support team.

[kaya11]

That just means that you have already withdrawn the money? I am sure there some blockchain record out of your cash out or transaction ID's. Maybe it was just delayed or in some point the casino have another issue with your account for instance kyc and other security measures. No known online casino would put their name on an edge of the knife with just rumors of withdrawing payouts delays so they sure have their reasons.

[bonker]

I played on casino site some days back and won a  certain amount of money, i was expecting to cash out my money instantly because one of the things that lured me to the site was the fact they offer instant payment. Its been days now and am yet to get my money. Please help what can i do in this case because i am becoming impatient

You are having issues with withdrawal or getting the rewards from bets?

All you have to do is contact the support team of that site and also you can create a thread on scam accusation if there is no reply from them.

[Genemind]

This post lacks complete information. Seems like you're having trouble with the withdrawal so the best move to do is to contact the support team regarding your query.
I'm sure that they will do everything to fix it.
There will always be withrawal problems most of the time but it could be fixed by asking for the support's assistance.