Looks like I am another fraud victim of simplex.com. I was kind of relaxed and didn't expect fraud as I was buying Ethereum from Jaxx Liberty wallet and seems like simplex.com is official partner with this wallet (so, I probably should not trust Jaxx too?) but it is more than 24hrs since money was withdrawn from my card and Ethereum is not received so far. Submitted a ticket to simplex.com support, waiting for response... but not with much hope after all feedback I red
Jaxx is not to be trusted with a large amount of money not because of its partnership with Simplex but rather because it's a closed source wallet.
Simplex is known for having outrageous fees (and sometimes hidden too). If you haven't received your funds, then you should contact the support by providing the order ID or whatever information they gave you, I'm pretty sure you'll get your ethereum.