Pingpipe is a hosting service that uses bad arts, tricks or cheating, inflates prices or conceals them between technicalities. Thousands of people and small businesses are affected and most do not even know it. And not only does it cost you an eye for "maintenance" (defined as "maintenance"), but it also charges you for each modification. What bothers me the most is not the bad service but the arrogance with which they always talk. Bill Gorman's Pingpipe makes fun of people saying that they ensure your presence on the internet until you give your website to them. These are the most frequent traps of this hosting service. Pingpipe is neither cheap nor has quality, therefore, I recommend other accommodations.
"PingPipe delivers" is a great motto of this hosting service provider. Now, since you are accusing this service of ineptitude and maybe also non-delivery of the services as stated in the contracts signed, it can help your cause if you can here provide us some evidence as this can bolster your claims. And yeah, this should have been posted in the Scam Accusations section of the forum.