Does anyone know if the TopBtc is a scam or not? I tried to withdraw some of my funds from them and they are pending my withdrawal for 4 days till now. I contacted their support on their website chat and they put me on the auto-reply bot which always replying with the same message "Oops, now the customer service is busy, please be patient". Also, I contacted them on their telegram and all the admins not replying for my issue or even care to say anything to me. I sent two emails to their support address and didn't receive any replies.
So, are they scammers or what?
There's already a scam accusation opened in 2017 with other users claiming the same issues:
https://bitcointalk.org/index.php?topic=2524648.0Today I tried to withdraw 0.5eth and it shows successful on their site but does not appear on the blockchain
They continue to ignore me when I ask them whats going on
I'd assume that it is after reading the following, either way, an exchange worth avoiding by the looks of it.
TopBTC Disadvantages
Little background on the company – the only piece of information available on the people behind TopBTC is the name of the Australian company DABTC PTY LTD. Unlike the more credible crypto-players Down Under, they are not a part of ADCA - the Australian Digital Commerce Association, an organization dedicated to popularizing blockchain technology.