Coinbase £25 max weekly deposit despite fully verified?

[thegoatiest]

Hi,
I'm trying to buy some bitcoin, and it's proving a nightmare.

Coinbase have my maximum weekly limit set at £25. It's supposed to be £25,000.
Any idea what is going on here?

I have contacted their support about this and here's the response I got:
"How would you rate your customer support experience with Coinbase?
 1 2 3 4"
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They literally said not a word. I've tried calling up on the phone but they don't take calls unless your account got hacked.
So, I don't know what to do.. - Surely it's not supposed to be just £25 a week? I uploaded my passport and everything... - fully verified.

Bastards also lost my bank deposit and are using a 'specialist' to track it down....
I'm trying to use a credit card to buy BTC now...
Only alternative I seem to have is Binance credit card buy - but their payment provider refused my bank account; and my passport identification.


Fed up of this..
Any advice would be greatly appreciated.

[tmfp]

I think it's £25 per week max by debit card, higher by bank transfer.
Yes, Coinbase are shit.

[thegoatiest]

they just replied to me: they screwed up surprise surprise.

"
Thank you for your patience. I've looked into this case and found that the ordering levels you saw were not correct. Sometimes our system can adjust these levels when your account is brand new or if it has updated information, but we've refreshed your account to better reflect the information at hand.

Keep in mind the limits you have now may not be permanent. They will change dynamically over time based on many factors including, but not limited to, your account activity, transaction history, and payment method use.  

You can keep track of your current limits on the verifications page here:  https://www.coinbase.com/verifications.

Thank you for using Coinbase.
"

I've had an account with them for 2 years lol. Not changed a thing in that time.

[befriendmywater]

I think they just want to secure their security systems. If you cannot use the account, create a new account and KYC again to continue trading. It is important that you have backup options and never only trade at Coinbase.

[thegoatiest]

I only buy at coinbase, then send to Binance.
They just lost my deposit...

The issue with max deposit £25 was an error on their behalf.