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Author Topic: Error notification when trying to verify Electrum Sig...?  (Read 188 times)
Johnboy4358
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June 28, 2019, 11:00:26 AM
 #1

Error notification when trying to verify Electrum Sig...?

An error occurred: Kleopatra: Could not open file "C:/Users/User/Documents/Crypto/Electrum/electrum-3.3.6.exe.asc" for reading: Input/output error (218136625)


Basically - downloaded the electrum installer and signature file to the same folder, imported the thomasV public key - then clicked "verify", selected the electrum sig file - and that's the response.

I'm concerned about transferring coin to a wallet that's not verified.

Is this a common error?

Am I making some obvious mistake?
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bitmover
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June 28, 2019, 11:15:14 AM
 #2

Did you download from electrum.org?

I suggest that you delete this one and download fr electrum.org, just to be sure.

If you download from there, its safe, no problem no other website is legit.there are many phishing Electrum websites out there.

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June 28, 2019, 11:55:06 AM
 #3

try opening that .asc file (the electrum-3.3.6.exe.asc file) with a text editor like your notepad on windows and see if you can open it or if it is corrupted because although I am not familiar with Kleopatra but the error message seems like saying the file is corrupted. in which case download the signature file again from electrum.org.

if that didn't work, it might be a bug in Kleopatra, try using one of the popular Linux distributions like Ubuntu to verify the files, having a Linux will also come in handy for other usages.

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Johnboy4358
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June 28, 2019, 03:32:27 PM
 #4

Did you download from electrum.org?

I suggest that you delete this one and download fr electrum.org, just to be sure.

If you download from there, its safe, no problem no other website is legit.there are many phishing Electrum websites out there.

Yup - from electrum.org

But was trying to get into the good habit of verifying downloads regardless.

I do get the feeling it's a bug in kleopatra
Johnboy4358
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June 28, 2019, 03:55:06 PM
 #5

try opening that .asc file (the electrum-3.3.6.exe.asc file) with a text editor like your notepad on windows and see if you can open it or if it is corrupted because although I am not familiar with Kleopatra but the error message seems like saying the file is corrupted. in which case download the signature file again from electrum.org.

if that didn't work, it might be a bug in Kleopatra, try using one of the popular Linux distributions like Ubuntu to verify the files, having a Linux will also come in handy for other usages.

Yeah - tried that.

Opens fine.

It feels like a bug in kleopatra.

I'm not familiar with other PGP's or verification systems, let alone other OS's - and definitely trying to keep it simple for the moment.

There's bound to be another recommended encryption app or PGP software - other than Kleopatra??
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June 28, 2019, 09:44:42 PM
 #6

What were the exact steps you took to verify the files? Having installed Kleopatra, you should be able to simply navigate to the directory holding the .exe and the .asc files in Explorer, then right click on either of them, select "More GpgEX options" and then select Verify:


Kleopatra should automatically open and verify the signature. NOTE: there might be a brief pause while Kleopatra starts up if it isn't already running.


Also, given the location of your files, it's possible that you have some weird file permissions issue... you might find that you need to run Kleopatra as administrator so it can read the files. #yayWindows

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June 29, 2019, 08:49:06 AM
 #7

You could try to reinstall Kleopatra and see if that will fix the issue.

Could it be that you are doing it wrong? Take a look at this guide and follow the steps > https://bitcoinelectrum.com/how-to-verify-your-electrum-download/

Try moving the downloaded files to the desktop.

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TropicalHenry
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December 18, 2019, 02:22:22 PM
 #8

I just had the same error message and fixed it by deleting the .asc from the end of the downloaded signature filename - so it was just "electrum-3.3.8-setup.exe". As it shows it to be in this tutorial - https://bitcoinelectrum.com/how-to-verify-your-electrum-download/
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December 18, 2019, 09:36:02 PM
Merited by ETFbitcoin (1), o_e_l_e_o (1), Heisenberg_Hunter (1), DireWolfM14 (1)
 #9

I just had the same error message and fixed it by deleting the .asc from the end of the downloaded signature filename - so it was just "electrum-3.3.8-setup.exe".
That wouldn't work... as you couldn't have 2 files named the same thing in the same folder... No operating system would allow that.

The reason it looks like there is no ".asc" in the filename in the screenshot in that tutorial is because Windows, by default, hides the last file extension (ie. the last ".xxx" characters) in a filename. Roll Eyes Roll Eyes It's a stupid default behaviour and causes a lot of confusion.

Note how the file "type" is: "OpenPGP Text File"


The two files in that directory are actually named:
electrum-3.3.2-setup.exe
electrum-3.3.2-setup.exe.asc

But are displayed as:
electrum-3.3.2-setup
electrum-3.3.2-setup.exe

This is because Windows is "hiding" the .exe and the .asc file extensions Roll Eyes Roll Eyes It's very confusing right? Undecided

You can read how to disable this, so that Windows will show the full filenames here (has instructions for WinXP/7/8/10): https://www.bleepingcomputer.com/tutorials/how-to-show-file-extensions-in-windows/

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December 19, 2019, 08:06:30 AM
 #10


An error occurred: Kleopatra: Could not open file "C:/Users/User/Documents/Crypto/Electrum/electrum-3.3.6.exe.asc" for reading: Input/output error (218136625)



this maybe because of electrum-3.3.6.exe.asc does not exist. open notepad and copy-and-paste "
Code:
C:/Users/User/Documents/Crypto/Electrum/electrum-3.3.6.exe.asc
" in notpad's open dialog to check existence.
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January 28, 2020, 01:58:07 PM
 #11

You could try to reinstall Kleopatra and see if that will fix the issue.

Could it be that you are doing it wrong? Take a look at this guide and follow the steps > https://bitcoinelectrum.com/how-to-verify-your-electrum-download/

Try moving the downloaded files to the desktop.

It's not a Kleopatra bug. His installation is most likely fine. I bet OP is, by mistake, trying to verify the installer.exe with the portable.asc file. Because both files are next to each other and similar in filenames, he downloaded the portable.asc file, and when trying to verify the installer executable you get the i/o 218136625 error. If you try by yourself, you'll see this is the same error that you get when you are trying to match the wrong file with the wrong signature. If someone else finds this thread this will be useful to be left here because no one pointed this out yet.
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