So I know this question has probably been posted a million times, so I apologize in advance. I received the email from bitcoin explaining that my funds were sent but when I pull up my bitcoin software, I get the blank program with my address and it says no transactions. I emailed support to figure out what I'm doing wrong and the rep asked if I'd downloaded the blocks. I didn't know I needed to do anything like this and even though I consider myself good with a computer this has me thrown for a loop. I can pull up the email to view my transaction and it says I have the requested amount of bitcoin and it specifically says "address: received." I'm so lost...again, I apologize for the "noobiness" of my post, but I'm in dire need of some help. Can someone please explain to me what I'm supposed to do from here, and preferably in layman's terms? I appreciate it!
Leave the client running. Down there in the status bar there should be a number slowly going up. These are the blocks being downloaded. By now it'll probably take a day or so of continuous running of the client for all of them to arrive. When they are all there, your transaction should be there too.