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Author Topic: Yobit support not responding  (Read 6712 times)
Ahiaba
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July 26, 2019, 08:42:35 PM
Last edit: July 26, 2019, 10:55:08 PM by Ahiaba
 #41

Hi!

Does anyone know of any alternative ways to contact support?
I can see that you are the architect or responsible for what has happen to you at the moment because the same complain was raised against Yobit in the past and you should have make an enquiry before participating in the campaign because they were here in the past.
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July 28, 2019, 09:54:24 AM
 #42

Hi!

Does anyone know of any alternative ways to contact support?
The chat is the best place to contact them and they will connect you to the team, but you need at least 0.01 to your Yobit balance to be able to use the chat, you can also contact them if you have that amount, it's very hard to contact Yobit, you can get an answer on their telegram channel but they cannot give you a definite answer.


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Findingnemo
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July 28, 2019, 04:27:18 PM
 #43

Hi!

Does anyone know of any alternative ways to contact support?
The chat is the best place to contact them and they will connect you to the team, but you need at least 0.01 to your Yobit balance to be able to use the chat, you can also contact them if you have that amount, it's very hard to contact Yobit, you can get an answer on their telegram channel but they cannot give you a definite answer.
Obviously they are not going to respond anything for the signature campaign rewards and chat box mostly replied by bots so don't risk more money to get reply from them.

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July 28, 2019, 04:33:28 PM
 #44

The chat is the best place to contact them and they will connect you to the team, but you need at least 0.01 to your Yobit balance to be able to use the chat, you can also contact them if you have that amount, it's very hard to contact Yobit, you can get an answer on their telegram channel but they cannot give you a definite answer.
The chats box it's for a user to communication with each other, I never see the Moderator/Support/Admin from Yobit showing at chats box.

A telegram was fully by a scammer, went you have a problem like "Money" at the platform/exchange the most recommended it's by contacting them at their site not outside from the service.

Anyway, you also not get responded using support ticket at Yobit, how could you got respond went contact them outside from the site. You can try to see at their Twitter, a lot of people have some problem with yobit and still don't get a response from their Official Social Media.

The best option, avoid them. But if you want to trade with a shitcoin, i will not remind u. before that, you should know the risk went using yobit after that you got a problem. Just says goodbye to your fund.

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July 29, 2019, 05:57:04 AM
 #45

Yeah, he thinks writing to the support is going to help him get his peanuts back when people have been waiting for years with their serious money-related issues.
Yobit participants should not complain anymore because they know the risk they are taking when they join the campaign, they could be blacklisted and worse they ended up not getting any from the amount they collected based on their post.
This is not yobit's fault, it's clearly OP's fault since he join the campaign even without a formal announcement.


Its not anyone fault but promoting scam for the high rewards always put you in this kind of risk.Hopefully they will understand now yobit is completely shady when it comes to money.
Yobit is not obliged to give reward because they don't resume their signature campaign, its only the members are assuming they will get paid, and now they want to contact support to complain. LOL.. this is the first case I know, others have gave up after making some experiment and they don't send message to support claiming their reward.  

Obliged or not, if you treat your own "freelancers", (because that's what promoting a site is, more or less), like that, like literal dog shit, by first claiming that you resume the campaign, and then suddenly introduce a radio silence and stop communicating altogether while people are still promoting your business thinking you operate in good faith, well, you definitely deserve to get called out for that.

Although, looking at Yobit's other malpractices, this is probably likely just another day at the office for them, and nothing compared to the other stuff they already pulled, so no big surprises here that things went down like they did.


I guess you are somehow right because they only made an announcement about the yobit campaign but eventually they got punished with 60 day signature ban, and after the ban was over, some were thinking they can now continue to promote and get paid but no payment at all.

yobit has no made any announcement after the ban and it seems like they don't really care about the forum since their campaign was juts announce through twitter.

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