Are you sure you visited the official website and not any phishing one?
In general, it does not appear that you are the first user to be exposed a similar scam, as this comment was several days before your scam case and has some similar data.
Sorry for your loss
i withdrawn my money and never got my money !! i contact with the support on facebook but they BLOCKED ME !! HUUUGE SCAM don't even come near to a website that has only a facebook support which blocks you when you ask for money