Nova Exchange

[Nova Exchange]

https://bitcointalk.org/index.php?topic=5164576.new#new (Official Thread)

Nova's history, and a gift for our friends!

Dear Nova Exchange friends,

We hope you will find this email interesting. We will try to describe our history as an exchange, where we are standing right now, and where we are heading. At the end of this email, we will also provide a gift to all of you who has shown great support for our exchange.

Nova has been operating since 2016.
In the fall of 2017 Nova exploded in popularity and went from spot 200+ on CoinmarketCap to #46. However, with great power, comes great responsibility.
The previous Nova team was quite small, and lacking the resources to keep up with compliance issues. The owner at the time was also worried about getting hacked. They decided to shut down the exchange in a controlled fashion. This shut-down was announced in December 2017.

Noticing the potential, the present owner, Goobit Group AB decided to acquire Nova Exchange. Goobit Group is Swedish, and so are most of the staff, although Goobit has staff all over the globe.
Goobit AB officially took ownership of Nova Exchange in May 2018, and the exchange was relaunched on 3 December 2018.
Since then, progress has been moving steadily, as we aim first and foremost for customer security, compliance and scalability. This is how we differ from other exchanges:

1. Nova has a custom built accounting system, which took quite some time to build. This system is up to Stock Exchange standards.

2. Nova has a balance surveillance team operating around the clock, every day of the year. Combined with the accounting, this means that your funds are safe.

3. All users have gone through a KYC (Know Your Customer) process. This keeps Nova compliant with rules and procedures, and protects both Nova and our customers from scammers, pumpers and dumpers, and other malicious threats. We want clean and healthy trading. Our goal is to provide a platform for just that, not only now, but also in the long run.

4. All coins that are listed are running on separate servers. This means that if one coin is malicious the worst outcome is that we will lose some of the funds for that single coin. We've seen that many exchanges have lost balance of many coins due to not following this procedure. This is not a risk for the Nova platform. Our top priority is always security.

5. Another common risk factor is Ether, and coins based on the Ethereum ecosystem. As much as we love Ethereum and find it an innovative project, with smart contracts and many other innovate features, it is difficult to work with.

Many attacks on exchanges have been through Ether based coins. To improve security, Nova decided to delist all Ether based coins last fall and have spent most of last year rewriting our Ethereum integration. This work is soon to be completed, and we hope to once again be a home to Ethereum based coins within a few months.

6. Nova stores 97% of all funds in cold storage, and on top of that, there is a dedicated team that moves funds when necessary. This way, if Nova would ever be compromised, an attacker will never be able to steal more than a few percent of all funds.

7. Nova is located in Sweden, a member of the European Union. Legislation protecting the consumer is tough here so all traders enjoy exceptionally high consumer protection.

8. Goobit Group, the owner of Nova exchange, also own and operate multiple other crypto enterprises. Our flagship product is BTCX (bt.cx). BTCX have been providing Europeans a quick and easy way to buy and sell Bitcoin since the beginning of 2012. We believe we are one of the most experienced crypto companies currently in business.

9. The world of crypto has been somewhat of a "Wild West" where funds can go missing without consequences. This will eventually attract lawmakers, and regulations will follow. Our insight into how other exchanges operate makes us convinced that most major exchanges will have problems adapting. We strive to be compliant right from the start. This means KYC processes and verifications, but also legal and technical due diligence of the coins we list.

This is our story, and we are grateful to be standing where we are standing today, being able to offer a great service to both friends and traders.

We believe that the season of alt-coins will be around the corner which is why we want to make it even easier to trade. Nova Exchange, on behalf of Goobit Group AB, is going to refund 100% of all trading fees until the last day of August. Every Monday, starting from the 22nd of July, all through August 2019, we will refund the last weeks trading fees.

That is, effectively, 0% trading fee for all our friends out there.

Regards
Goobit Group
http://www.goobit.se/
https://bt.cx/
https://novaexchange.com/
   

[Rsj91]

Follow 

[Timelord2067]

If this is the "official" thread, perhaps you should lock the other thread in this same section.

Regardless, thanks for reviving NovaExchange.com

[Rsj91]

If this is the "official" thread, perhaps you should lock the other thread in this same section.

Regardless, thanks for reviving NovaExchange.com

The other one is official I guess https://bitcointalk.org/index.php?topic=5164576.new#new

This thread should be locked perhaps.

[Timelord2067]

I've just noticed there's a

Code:

Name: 	novaexchange u=820701
Posts: 	115
Activity: 	115
Merit: 	11
Position: 	Member
Date Registered: 	09 April 2016, 03:25:00
Last Active: 	13 July 2019, 20:58:34

then there's a

Code:

Name: 	Nova Exchange u=2626818
Posts: 	6
Activity: 	6
Merit: 	0
Position: 	Newbie
Date Registered: 	12 June 2019, 13:54:19
Last Active: 	Today at 01:26:54

[Nova Exchange]

I've just noticed there's a

Code:

Name: 	novaexchange u=820701
Posts: 	115
Activity: 	115
Merit: 	11
Position: 	Member
Date Registered: 	09 April 2016, 03:25:00
Last Active: 	13 July 2019, 20:58:34

then there's a

Code:

Name: 	Nova Exchange u=2626818
Posts: 	6
Activity: 	6
Merit: 	0
Position: 	Newbie
Date Registered: 	12 June 2019, 13:54:19
Last Active: 	Today at 01:26:54

Yeap that is us.... We did it to prevent any malicious attempts

[Timelord2067]

Yeap that is us.... We did it to prevent any malicious attempts

All good - as an extra layer of security perhaps you should check out the Stake your Bitcoin address here thread.

(but I wasn't joking when I said that I am unable to verify myself with your KYC program)

[Timelord2067]

Please support my flags against novaexchange in you have also been unable to verify via their KYC process https://bitcointalk.org/index.php?topic=5187827.0

Yeap that is us.... We did it to prevent any malicious attempts

All good - as an extra layer of security perhaps you should check out the Stake your Bitcoin address here thread.

(but I wasn't joking when I said that I am unable to verify myself with your KYC program)

As I said on the other thread, I haven't been able to verify myself on novaexchange and now this:

Dear Nova Trader

The Board of Directors of the parent company has decided to set a new course for Nova and reshape the value offer into a new crypto trading experience. This means that on Monday, October 7, trading on Nova Exchange will cease and close. At the same time the Nova API will be deactivated.

The Nova Exchange terms & conditions are terminated. New terms & conditions are announced and will come into effect automatically 30 days from today's date (September 26, 2019).
The most important part of this message is this:

    This is purely a Business Decision.
    There has been no hack.
    There has been no fraud.
    There has not been any wrongdoing of any kind whatsoever.
    Nova Exchange will not assume responsibility for swaps or forks starting from today onwards.

Goobit Group, that owns Nova, also operates the well known Swedish bitcoin exchange service BTCX. Starting from 2012, our team is among the best and the most experienced in the world in dealing with crypto assets. Now, even if we can’t disclose our exciting plans today, we can tell you that Nova, in some form, will enrich and play a key role in shaping the crypto future for the masses, however not in the shape and form that you know today.
What happens now?

Obviously you, as a trader, are encouraged to withdraw your funds as soon as possible. Our team stands ready to help you get a smooth withdrawal process, however, the rules regarding identification (KYC), as stated in the terms of service that you have accepted when opening your account, must, and will, stand.
No identification - No withdrawal

It is as simple as that. Even though trading will close, we must comply with the law, and make sure that all funds end up with its rightful owner.

The Nova platform will be open for regular withdrawals for one month after this announcement; that is until October 25 at 23:59 (CEST). After that date there will be additional fees charged, and we can’t guarantee at what rate we can accommodate your requests. It might take up to 30 days, depending on the load. So please make your withdrawals at your earliest convenience and DO NOT deposit more funds in the now obsolete addresses that you have used in the past.

The Nova Team is very proud and grateful to have been of service to you and we are thrilled to come back with the new products we're currently building.

Well done nova - you're going to be labelled exit scammers!

[JeromeTash]

Didn't know this Exchange still exists 

I remember getting an email that they were shutting down and then after they a few months, they come back saying that they are open for business. I did try logging into my account but for some reason i was told my account did not exist.
I would receive emails and notifications from Nova exchange on that very email i used for registering, but then they tell you that your account does not exist... Ironic, isn't it? 

I never looked back since then.

[jhenfelipe]

As I said on the other thread, I haven't been able to verify myself on novaexchange and now this:

By you "haven't been able to verify", do you mean you're unable to fill out the form or there's some sort of error when you submit your details? I contacted them via Trollbox about the issue and the mod said:

Didn't know this Exchange still exists  

I remember getting an email that they were shutting down and then after they a few months, they come back saying that they are open for business. I did try logging into my account but for some reason i was told my account did not exist.
I would receive emails and notifications from Nova exchange on that very email i used for registering, but then they tell you that your account does not exist... Ironic, isn't it?  

I never looked back since then.

They have been under a new management. Maybe accounts that has not been claimed were deleted, but still on the mailing list (not sure though). When they announced the change of ownership, they mentioned that old users should claim the account, by logging in and accept the new TOS. I did that and until now I can log in my account.

[Timelord2067]

As I said on the other thread, I haven't been able to verify myself on novaexchange and now this:

By you "haven't been able to verify", do you mean you're unable to fill out the form or there's some sort of error when you submit your details? I contacted them via Trollbox about the issue and the mod said:

Old account "does not exist" from previous management, so created new user profile.  I could get part way through the KYC process, but it would always fail.

[MadMac]

Classic exit scam. After Cryptopia's own they tried to accumulate customers through coin re-listings, collected KYC data and now they pull the plug.

This is the second time for Nova, only this time they not only steal the coins but also sell your KYC data. Looks like this was planned for a while.

[jhenfelipe]

As I said on the other thread, I haven't been able to verify myself on novaexchange and now this:

By you "haven't been able to verify", do you mean you're unable to fill out the form or there's some sort of error when you submit your details? I contacted them via Trollbox about the issue and the mod said:

Old account "does not exist" from previous management, so created new user profile.  I could get part way through the KYC process, but it would always fail.

I see. I asked the mod again about failed verification, and this is what he said:



PDF file link below ↓:
https://drive.google.com/file/d/1-MhLS4rps4dePdo08ONisSX2RPhWHw31/view

You may try doing the verification again considering his advice and with this guide. If it still failed, you can contact the MOD yourself via Trollbox for further assistance. That's the fastest way, since as you've mentioned you emailed them before and didn't get a response (or stopped getting a response).

[Timelord2067]

[...

An interesting set of responses - perhaps you can encourage them to respond here given they last posted in this, their official thread prior to the 18th of July.


There are at least two emails that have been sent by nova to customers, unlike the website which has kept quiet about it, the email says (and I kid you not)

- Starting from October 28th until November 27th, there will be an equivalent to 0.0001 BTC custody fee charged at the time of the withdrawal request.


- Starting from November 28th until December 19th, there will be an equivalent to 0.005 BTC custody fee charged at the time of the withdrawal request.


- Starting from December 20th until January 27th, there will be an equivalent to 0.01 BTC custody fee charged at the time of the withdrawal request.


- From January 28th 2020 onwards the Nova website will be closed and users will have to get in touch with us to claim their assets.


- The custody fee will increase by 0.005 BTC every month on the 28th onwards.

Given they are dragging the chains to confirm people, until wouldn't you know it? You have to pay a fee to withdraw your coins...

[jhenfelipe]

[...

An interesting set of responses - perhaps you can encourage them to respond here given they last posted in this, their official thread prior to the 18th of July.

I did. He said he reported it to his superior, so let's wait and see if they will respond here.

I received only one email about "New Course of Nova" and it includes that dates and fee. Not sure why they didn't mention it exactly the same as that on the site's Landing page and News page, but they did mention about the fees, so users should expect that.

After that date there will be additional fees charged, and we can’t guarantee at what rate we can accommodate your requests.

[DoublerHunter]

I pulled out all my fund on their exchange site after I received an email to them. I worried about our KYC details out there if we are safe or they will probably sell that on the dark web. I hope they are telling right regarding what's happening now on Nova exchange.

The most important part of this message is this:

1. This is purely a Business Decision.

2. There has been no hack.

3. There has been no fraud.

4. There has not been any wrongdoing of any kind whatsoever.

5. Nova Exchange will not assume responsibility for swaps or forks starting from today onwards.

Looking forward to their staff to make a clear statement here.

[vampirus]

If no fraud, return money for coin listing. Otherwise it is pure scam.

[kaltun]

If no fraud, return money for coin listing. Otherwise it is pure scam.

luckely i head not much coins over there ... after their first decision to stop , i stopped with them also , and after re-opening they suddenly want KYC...

with do all respect , i stopped with KYC after the hack of some exchange , where you personal id lays on the street ...

[tippytoes]

If no fraud, return money for coin listing. Otherwise it is pure scam.

luckely i head not much coins over there ... after their first decision to stop , i stopped with them also , and after re-opening they suddenly want KYC...

with do all respect , i stopped with KYC after the hack of some exchange , where you personal id lays on the street ...

I'm an old user of this exchange before they changed management. But no kyc at the time yet. Didn't know that they already require kyc for their customers as I haven't back as well after they changed hands. They should require kyc only for certain levels. If you are only a small time trader, I think no need to be strict with kyc requirements. Otherwise, it would be hard for this exchange to gain more traders let alone gain the old users.

[MadMac]

with do all respect , i stopped with KYC after the hack of some exchange , where you personal id lays on the street ...

Exactly. This was a long orchestrated scam. Now they not only have your coins, the fees for re-listing from already burnt Cryptopia victims, and the KYC data.