Ledger S Nano: "Bitcoin and Ethereum apps required" error message...?

[The Sceptical Chymist]

I've got a Ledger S Nano, and I'm trying to install dogecoin onto the device, and I keep getting the error "Bitcoin and Ethereum apps required" message when I try to do it.  I've already got the bitcoin wallet installed, and I've tried installing the ethereum one (even though I don't plan on using it and don't own any ETH).  

Anyone know how to get past this or why this is an issue?

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[Rath_]

Anyone know how to get past this or why this is an issue?

Try removing all apps and installing them in the following order: Bitcoin, Ethereum, Dogecoin. Both Ethereum and Bitcoin apps need to be updated to the latest version.

[ABCbits]

Usually uninstall and reinstall both BTC and ETH would solve the problem. On my experience, it might happen if the application for BTC and ETH are outdated.

Make sure uninstall other application which require BTC or ETH before remove BTC or ETH though.

[AB de Royse777]

I've already got the bitcoin wallet installed, and I've tried installing the ethereum one (even though I don't plan on using it and don't own any ETH).  

I once had this issue too. Then I uninstalled all the apps in my ledger and installed only Bitcoin and ETH app. It worked for me. You can try the same. I hope it will work.

edit: LOL so many respose in split seconds :-P

Anyway, let us know if it worked.

I suppose you already checked the version for an update btw.

His version will be the latest one I think coz he bought it in the recent time if I am not wrong.

[Lucius]

~snip~

There are two types of coin apps on Ledger Nano S, and first group is called stand-alone apps and all of them are larger in size. Those apps include :

Bitcoin (BTC), Ethereum (ETH), XRP (XRP), EOS (EOS), Stellar (XLM), Cardano (ADA), Tron (TRX), Monero (XMR), IOTA (MIOTA), NEO (NEO), Ontology (ONT), Tezos (XTZ), VeChain (VET), Waves (WAVES), Aeternity (AE), Aion (AION), Ark (ARK), Banano (BAN), Cosmos (ATOM), Decred (DCR), Factom (FCT), FIC (FIC), GroestlCoin (GRS), Hycon (HYC), Icon (ICX), Kin (KIN), Lisk (LSK), Nano (NANO), Nos, Particl (PART), QRL (QRL), Rise (RISE).

We also have second group called Bitcoin / Ethereum dependent apps, and in order to install those app user first need to install BTC or ETH app.

Dogecoin is dependent on BTC app, and after you install BTC app there should not be a problem with Dogecoin. If you have problem with uninstalling BTC or ETH app be sure that you remove all other apps before trying to remove BTC/ETH apps.

https://www.ledger.com/ledger-nano-s-first-step-to-making-things-right-ethereum-app-size-decreased/

[The Sceptical Chymist]

edit: LOL so many respose in split seconds :-P

That's great though, and I appreciate the responses.  

Went to sleep for the night, but before I did I uninstalled all the apps I had on it and then reinstalled bitcoin and ETH, followed by the other ones I wanted--and it did indeed work!  The only issue I have with this is that I don't really need the ETH wallet installed and don't think I can uninstall it.  That's not a huge issue, though.

There are two types of coin apps on Ledger Nano S<snip>

Thank you for that explanation.  I probably ought to have read more about the Ledger, but I didn't figure it would have that kind of "arrangement".  Good stuff to know, and I'm still pretty happy with my Ledger.  Beats the damn Keepkey, which is going to be used as a paperweight or something.  At least I got a nice little pouch with it.

Edit: I'm going to lock the thread now since I got my answer.