Hi there I have to make a withdraw and it requires 0.01 btc while I have 0.0084 BTC and I would need a loan of 0.002 btc for that
First of all you have been scammed here because this is a typical story of a user trying to use a site and depositing there and when they try to withdraw, the site asks for a deposit. Even if you really deposit something, that notice will remain and you will lose anything you send there. Even their support chats are programmed to reply you like that.
A group of scammers are doing this and people keep falling prey of this scam where the scammers promise some big reward for doing something and then they "stop" the withdraw saying that you need to deposit some 0.01 BTC to get a reward - whose amount is much bigger than the 0.01BTC. That is their pitch, they try to incite the greed in you at that point. But as we know greed kills, just like speed.