A 0.5% fee in crypto exchanges is actually quite high, compared to exchanges like Kucoin and binance that offer really low fees (around 0.1-0.2%) that are all bigger and more popular, and charge lower fees.
Some people however, are forced to deal with expensive bank transactions. I personally care a lot about fees, and to send money overseas, I was forced to pay around a $120 fee for a $2,000 transaction, and even though I found cheaper options, they were around $40 still.
Having expensive fees in cryptos is never good, I'd personally recommend Kucoin instead, much cheaper fees and more coins and popularity. Never had issues with them regarding KYC, etc as well.
Who would not care about fees, aside security of an exchange, fee is the most important thing to me also because if we could trade with low fees, then we would be making more money on our fees and apart from even trading fees, it is only cheap fee that would make people not miss traditional bank that much because there is no point having a system that was design to avoid all these high charges we get from traditional banks when transferring money, and then come to cryptocurrency to pay more, I think that is much more discouraging.
I simply just ignore and see any exchange that charges that high as exchanges that are full of greed, because if they charge the same thing as Binance and Kucoin, they will still make enough of profit to run their business.
