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Author Topic: What Would you Like to See in a New Casino Site  (Read 775 times)
dantee1 (OP)
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August 24, 2019, 12:30:25 PM
 #1

I was wondering if there's any new thing you expects to see in a new Casino website that would make it truly unique? To me, it doesn't really matter if it's just a dice or multi casino platform. What I consider truly important is relationship with the customers/players. Not being shady, trying to game players with bogus Terms of Use. I also like proactive customer support and a platform run by knowledgeable operators.

Deposits, Bets and Withdrawals: I like instant deposit, doesn't matter if withdrawal is automatic as long as it is honored in a timely manner.

VIP: This seems pretty cool to me but not 100% necessary.

Support: Like I said, I like Casino site with proactive support. Live chat is a must to me if I am to use the platform. Although I may not use it, seeing it gives me a kind of assurance.

Prizes: This is neither Yes nor No to me

Games: Like I said, It could be one game or multiple games platform.

Auto-mode: Auto-mode with stop loss is cool to me too and will encourage players. I like cashout system.

Dice Speed: Slow-Medium speed dice.

These are popular features of current casino platforms. Do you think it's necessary to bring in new features or we should just limit it at these? Innovation is what drives every industry. So, I won't rule out the customer's desires. What are the features you always look out to see in a casino site that you would like to see in a new upcoming ones?

Thanks and feel free to say Hi to me in aanyway you can  Undecided
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August 24, 2019, 12:41:56 PM
 #2

You could try to target a market of casual-players, rather than exclusively gamblers. I don't see a lot of casinos going this route, but if you offer free versions of your games, or design separate games it might make customer acquisition easier. You'd also have more data to update your games, fix bugs - especially if you offer cash rewards to the casual (free) players when they report a bug or issue.

Additionally, I did a search for "fair" and it doesn't appear anywhere in your post. Provably fair is an oldie, but a goodie.

It would certainly be unique if there were no restrictions on withdrawals.

The rest of the things you've mentioned are things I have seen before and wouldn't exactly call "new".

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August 24, 2019, 01:00:35 PM
 #3

You could try to target a market of casual-players, rather than exclusively gamblers. I don't see a lot of casinos going this route, but if you offer free versions of your games, or design separate games it might make customer acquisition easier. You'd also have more data to update your games, fix bugs - especially if you offer cash rewards to the casual (free) players when they report a bug or issue.

Additionally, I did a search for "fair" and it doesn't appear anywhere in your post. Provably fair is an oldie, but a goodie.

It would certainly be unique if there were no restrictions on withdrawals.

The rest of the things you've mentioned are things I have seen before and wouldn't exactly call "new".

Sorry I forgot to add Provably Fair, and thanks for adding it. You surely made a good suggestion about adding casual players and I think worth looking into, to see if the economic benefit will be worth the resources, and efforts. I am thinking about it seriously.
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August 24, 2019, 01:37:37 PM
 #4

Nice list. I thought the VIP feature is highest ranking that is obtained by graduating from lower ranks.. Or do people pay for the rank? The ranking stuff is actually one of the best ways of incentivizing members. It is pretty hard to resist
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August 24, 2019, 03:00:32 PM
 #5

VIP isn't too neccessary. It only give bigger advantages for those who have bigger bankroll since they can wager more than smaller bankroll.

You can also find the auto wd setting in seunjti bot, so it doesn't need to add in a gambling site, but make sure seunjti has supported the site first.

All of things from your list should be more than enough for people who want to try on new gambling site, so maybe, add a unique games which others don't have would be a good idea
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August 24, 2019, 03:51:15 PM
 #6

I thought the VIP feature is highest ranking
The ranking stuff is actually one of the best ways of incentivizing members.

Graduating ranks, that are earned through many hours of playing are extremely beneficial when incentivizing loyalty. I'm not so sure that is has much of an affect on users joining the platform, unless it is an extremely attractive benefit that they can attain relatively easily; at that point though, it would conflict with the idea of building brand loyalty. People want to be loyal to a company that rewards them for their commitment. Sign-up bonuses and other incentives are better for acquiring new members/customers.

Personally, I know earning "ranks" through playtime is more fun when nobody has the ability to simply purchase what I've worked so hard for. That's business, but I'm just too experienced with companies changing incentives and it leaving a bad taste in the mouths of those that have been there longest.


Sorry I forgot to add Provably Fair

That's not a mistake you'll make twice in Crypto-Gambling circles Tongue

VIP isn't too neccessary. It only give bigger advantages for those who have bigger bankroll since they can wager more than smaller bankroll.

There are many ways to avoid this. For example, you could reward based on the amount of games played, hours spent online, users referred, or dozens of other custom criteria if you'd prefer. It doesn't have to exclusively be, or even include the amount wagered; this is just a common criteria that casino's use, because they like the users that wager a lot rather than focusing on customer-experience.

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August 24, 2019, 04:30:07 PM
 #7

I'd prefer a ranking system based on the total wager as well as the odds they played with. It gives a warm feeling even for large losers.
When it's dice, I love fast auto-rolls when playing in auto. Bitvest has one of the fastest I know.
For odds, I like the dragging style of windice, where you can bet between any two points.
And burst dice is another cool feature that's useful for fast paced winning and losing. Betking offers it but don't know of any other popular sites.



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August 24, 2019, 04:48:39 PM
 #8


These are popular features of current casino platforms. Do you think it's necessary to bring in new features or we should just limit it at these? Innovation is what drives every industry. So, I won't rule out the customer's desires. What are the features you always look out to see in a casino site that you would like to see in a new upcoming ones?

Thanks and feel free to say Hi to me in aanyway you can  Undecided

I think that nowadays there's a range of solid websites that earned the trust of their customers and offer various games, good customer support, promos, etc. However, it's rare to see fancy animation, and I think it really brings something to the overall experience. Another thing is that there's a set of activities most of the websites offer, but it's very limited. Maybe it's because it's difficult to come up with a good way of monetizing other games, but I would like to see something like Monopoly on gambling websites, for instance. I guess it's related to what bill gator said - not only focusing on gamblers but trying to attract the attention of gamers in general.

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August 24, 2019, 05:11:12 PM
 #9


These are popular features of current casino platforms. Do you think it's necessary to bring in new features or we should just limit it at these? Innovation is what drives every industry. So, I won't rule out the customer's desires. What are the features you always look out to see in a casino site that you would like to see in a new upcoming ones?

Thanks and feel free to say Hi to me in aanyway you can  Undecided

I think that nowadays there's a range of solid websites that earned the trust of their customers and offer various games, good customer support, promos, etc. However, it's rare to see fancy animation, and I think it really brings something to the overall experience. Another thing is that there's a set of activities most of the websites offer, but it's very limited. Maybe it's because it's difficult to come up with a good way of monetizing other games, but I would like to see something like Monopoly on gambling websites, for instance. I guess it's related to what bill gator said - not only focusing on gamblers but trying to attract the attention of gamers in general.

Really fancy animation is prohibitively expensive in the industry presently. Even pretty good animation takes quite some time/money. The most common solution is to use licensed games but then they are no longer provably fair, which to me is quite bad.

Monopoly as a betting game can't really work for a bunch of reasons, but the single biggest is that even if all the theoretical hurdles were fixed you'd not be able to solve the problem of artificial intelligence bots infesting the games effectively prohibiting honest humans from ever winning. The only skill based betting games that can really function today are those that bots cannot easily win at.




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August 24, 2019, 06:08:49 PM
 #10


These are popular features of current casino platforms. Do you think it's necessary to bring in new features or we should just limit it at these? Innovation is what drives every industry. So, I won't rule out the customer's desires. What are the features you always look out to see in a casino site that you would like to see in a new upcoming ones?

Thanks and feel free to say Hi to me in aanyway you can  Undecided

I think that nowadays there's a range of solid websites that earned the trust of their customers and offer various games, good customer support, promos, etc. However, it's rare to see fancy animation, and I think it really brings something to the overall experience. Another thing is that there's a set of activities most of the websites offer, but it's very limited. Maybe it's because it's difficult to come up with a good way of monetizing other games, but I would like to see something like Monopoly on gambling websites, for instance. I guess it's related to what bill gator said - not only focusing on gamblers but trying to attract the attention of gamers in general.

Really fancy animation is prohibitively expensive in the industry presently. Even pretty good animation takes quite some time/money. The most common solution is to use licensed games but then they are no longer provably fair, which to me is quite bad.

Monopoly as a betting game can't really work for a bunch of reasons, but the single biggest is that even if all the theoretical hurdles were fixed you'd not be able to solve the problem of artificial intelligence bots infesting the games effectively prohibiting honest humans from ever winning. The only skill based betting games that can really function today are those that bots cannot easily win at.

I don't think animation really is a big hurdle and expensive thing. It can be easily achieved.
But most of the gamblers would rather prefer usability than fancy animations. That's why some of the dull sites have the largest whales.
And I don't think there would be any purely skilled based gambling as it won't be profitable to the house. Sports betting is still the closest that could be considered a skill based gambling.


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August 24, 2019, 06:20:30 PM
 #11

I want to see the support for the Lightning Network first. This is the most important part.

The other stuff is just whatever everybody wants: No need to register, instant withdrawals, support for the major altcoins ike LTC, XMR and Doge, fast UI, no KYC...

I'd also like to invest in the casino and play as the house.

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August 24, 2019, 06:38:41 PM
 #12


Deposits, Bets and Withdrawals: I like instant deposit, doesn't matter if withdrawal is automatic as long as it is honored in a timely manner.


Instant withdrawal also matter to some gamblers because when someone who huge rewards they would like to cashout and enjoy it but if there is a waiting time for the withdrawal to get processed then it will piss me off who don't have any patience at these kind of situation.
I am most concerned about withdrawal with limited terms and conditions. I play gambling sometime ago and when i wanted to withdraw i was told that i have to provide address verifications and i have to send my bank statement as that is the only way i can get my money.
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August 24, 2019, 10:21:04 PM
 #13


Deposits, Bets and Withdrawals: I like instant deposit, doesn't matter if withdrawal is automatic as long as it is honored in a timely manner.


Instant withdrawal also matter to some gamblers because when someone who huge rewards they would like to cashout and enjoy it but if there is a waiting time for the withdrawal to get processed then it will piss me off who don't have any patience at these kind of situation.
I am most concerned about withdrawal with limited terms and conditions. I play gambling sometime ago and when i wanted to withdraw i was told that i have to provide address verifications and i have to send my bank statement as that is the only way i can get my money.
Havent experienced yet on withdrawing my funds and they do suddenly ask out verifications unless if you do have some shady activity or bets then its just normal for them to ask out.Instant withdrawal is just a normal thing on most gambling sites todays and talking about instant deposit? We arent seeing too much of this
because it is prone to double spending thats why majority does require 1 confirmation at least.

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August 24, 2019, 11:24:07 PM
 #14

Good list OP, I just curious what is the function to VIP membership than the regular member?
You forgot to add provably fair that must gambling site have and of course open for investing in the bankroll. Because the are some gamblers that aside from gambling they also wanted to invest the house edge. The most important thing for me is the deposit and withdrawal should have fast transactions and KYC should not be implemented.

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August 24, 2019, 11:39:26 PM
 #15

What I want to see is a casino site that doesn't need an account anymore, like the gambling site will provide a Bitcoin address for every bet you will do, so if you won on the bet, your winnings will automatically be sent on the bitcoin address you provided with no sign-up anymore, no more KYC.
I don't if this could be very possible because I know there are some laws and regulations about online gambling especially using cryptocurrencies.

Support: Like I said, I like Casino site with proactive support. Live chat is a must to me if I am to use the platform. Although I may not use it, seeing it gives me a kind of assurance.
The Live Support thing you mentioned is already active in some casino sites which I also experienced, this is already given for every casino sites, which also will help them to improve their services.


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August 25, 2019, 01:37:45 AM
 #16


Deposits, Bets and Withdrawals: I like instant deposit, doesn't matter if withdrawal is automatic as long as it is honored in a timely manner.

Support: Like I said, I like Casino site with proactive support. Live chat is a must to me if I am to use the platform. Although I may not use it, seeing it gives me a kind of assurance.


Those are what to be my concerns about what I want to see in a new casino site because that is the most important thing that all gambling website needs to care with. They need to have good support that will always online every day. So if their members have a problem, the support system can fix it as soon as possible so their members can satisfy with their services.

I am sure if they can do that, many gamblers will come to their site because they don't have any worries at all. They can enjoy the games without any problem, and they will recommend that site to their friends too.

No KYC will be a good idea too because many people don't want to send their document to any third party. So I think the casino site needs to considering not to use this.
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August 25, 2019, 03:29:40 AM
 #17

Good list OP, I just curious what is the function to VIP membership than the regular member?

Did you ever registered on a gambling site before? Being an VIP member, you can get many "special" things which regular member can't get. (I.e you are be able to join in Vip chat box on bitvest once you are an VIP (you can earn more rains on there), or on Bitlser, you can earn more faucet (primedice was implemented this too, but too bad they already removed their faucet).

Quote
You forgot to add provably fair that must gambling site have and of course open for investing in the bankroll.
He already said he forgot to add it on 3rd post in this thread after billgator posted.
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August 25, 2019, 04:19:34 AM
 #18

Nice list. I thought the VIP feature is highest ranking that is obtained by graduating from lower ranks.. Or do people pay for the rank? The ranking stuff is actually one of the best ways of incentivizing members. It is pretty hard to resist


I think people should rank up on the basis of amount they wager. There more amount a gambler wager on a gambling site, he should be given value in terms of VIP status.

Auto-mode: Auto-mode with stop loss is cool to me too and will encourage players. I like cashout system.


I do not understand how Auto-mode with stoploss work in gambling site ? Are you talking about the Auto bet feature in dice games where we specific how many bets to play and stop on specific loss or profit.

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August 25, 2019, 06:10:38 AM
 #19


Dice Speed: Slow-Medium speed dice.


I wonder why would dice speed matter in a gambling site. At the end it just have to throw up the numbers.
Is there something that I am getting wrong ? Can somebody explain why dice speed matters so much ?

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August 25, 2019, 09:36:19 AM
 #20

Deposits, Bets and Withdrawals: I like instant deposit, doesn't matter if withdrawal is automatic as long as it is honored in a timely manner.

Support: Like I said, I like Casino site with proactive support. Live chat is a must to me if I am to use the platform. Although I may not use it, seeing it gives me a kind of assurance.

Prizes: This is neither Yes nor No to me

Games: Like I said, It could be one game or multiple games platform.
Most casino sites already have this option especially provably fair. Some casino sites have VIP which is different than normal. Other casino sites even have Live support 24/7, although we know that people needs to sleep that's why the person behind live support is more than one person, who will answer your question or solve any issue that you experience with your account or a problem you encounter.

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