Antminer T9+ , 36038 TH Error

[McMCrypto]

Hi Guys

Do you know how solve  this issue ?  temps & chips are ok

https://imgup.cz/images/2019/08/28/AntT9Error.png

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[DaveF]

Which firmware is that? It's not stock.

Either way, look down to chain 9. Something it's not right.
Does a power cycle clear it?

-Dave

[McMCrypto]

Which firmware is that? It's not stock.

Either way, look down to chain 9. Something it's not right.
Does a power cycle clear it?

-Dave

Hi Dave

Its customs firmware, but i have other T9+ with this firmware and works perfectly

What do you mean with... a power cycle clear it?

[sowns]

He's probably asking if you have tried turning on and off the device to fix the issue. Sidenote: Is the problem that the realtime hashrate is too high? I haven't really looked into miners much so I couldn't see the problem myself.

[DaveF]

Yeah, full power off. Wait 30 seconds and power on.
If chain #9 starts showing the odd numbers again, I would contact the developer of the firmware or revert to stock.

Since we can't really know what the custom firmware is doing having you post a log will probably not help much in figuring it out.
It becomes a bit more guesswork then looking at the Bitmain logs which everyone who has worked on them over the years more or less knows.

-Dave