Sidart001 (OP)
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September 03, 2019, 06:57:01 AM Last edit: September 03, 2019, 03:34:00 PM by Sidart001 |
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Hello. I want to tell you how bittrex blocked my account in early February 2019. A long process of re-verification has begun. I went through all the departments of the exchange (verification, financial, security and others), everywhere he confirmed everything, including the origin of the funds. 05/16/2019 I received a letter from the exchange that all my documents were accepted by them and that I did not need to send them anything else, just send them a selfie again and they will unblock my account. On 05/24/2019 they repeated again that everything was fine with the documents and that they were unblocking my account, the account changed its status from disabled to enable and turned on trading, but the withdrawal remained closed. Then hell began. Life support informed me about 10 times that the account is on unlock, that everything is in the process and other lies.
I want to get a public outcry, this is the only chance I have left. I ask everyone who cares to help with retweets / reposts / tips and, if possible, help with publications on news portals, as I wrote to some, but they did not even answer me (coindesk, for example). Sorry for english, it is google translator.
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TheWolf666
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September 03, 2019, 07:03:13 AM |
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Hello. I want to tell you how bittrex blocked my account in early February 2019. A long process of re-verification has begun. I went through all the departments of the exchange (verification, financial, security and others), everywhere he confirmed everything, including the origin of the funds. 05/16/2019 I received a letter from the exchange that all my documents were accepted by them and that I did not need to send them anything else, just send them a selfie again and they will unblock my account. On 05/24/2019 they repeated again that everything was fine with the documents and that they were unblocking my account, the account changed its status from disabled to enable and turned on trading, but the withdrawal remained closed. Then hell began. Life support informed me about 10 times that the account is on unlock, that everything is in the process and other lies.
I want to get a public outcry, this is the only chance I have left. I ask everyone who cares to help with retweets / reposts / tips and, if possible, help with publications on news portals, as I wrote to some, but they did not even answer me (coindesk, for example). Sorry for english, it is google translator.
What about showing some proof of what you say? Like screenshots? There is a war between exchanges to get more customers, you could be a competitor.
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jrrsparkles
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Eloncoin.org - Mars, here we come!
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September 03, 2019, 07:11:51 AM |
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When they enabled your account means you got your access back then why you cannot withdraw the balance from it,what response you got for withdrawal disabled in your account which will be really helpful for the others to find where is the problem.
Better move this this thread to service discussion or exchanges section.
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▄▄████████▄▄ ▄▄████████████████▄▄ ▄██████████████████████▄ ▄█████████████████████████▄ ▄███████████████████████████▄
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| │ | ████████▄▄███████▄▄ ███████▄████████████▌ ██████▐██▀███████▀▀██ ███████████████████▐█▌ ████▄▄▄▄▄▄▄▄▄▄██▄▄▄▄▄ ███▀░▐███▀▄█▄█▀▀█▄█▄▀ ██████████████▄██████▌ █████▐██▄██████▄████▐ █████████▀░▄▄▄▄▄ ███████▄█▄░▀█▄▄░▀ ███▄██▄▀███▄█████▄▀ ▄██████▄▀███████▀ ████████▄▀████▀█████▄▄ | . "I could either watch it happen or be a part of it" ▬▬▬▬▬ |
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Sidart001 (OP)
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September 03, 2019, 07:15:03 AM |
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Hello. I want to tell you how bittrex blocked my account in early February 2019. A long process of re-verification has begun. I went through all the departments of the exchange (verification, financial, security and others), everywhere he confirmed everything, including the origin of the funds. 05/16/2019 I received a letter from the exchange that all my documents were accepted by them and that I did not need to send them anything else, just send them a selfie again and they will unblock my account. On 05/24/2019 they repeated again that everything was fine with the documents and that they were unblocking my account, the account changed its status from disabled to enable and turned on trading, but the withdrawal remained closed. Then hell began. Life support informed me about 10 times that the account is on unlock, that everything is in the process and other lies.
I want to get a public outcry, this is the only chance I have left. I ask everyone who cares to help with retweets / reposts / tips and, if possible, help with publications on news portals, as I wrote to some, but they did not even answer me (coindesk, for example). Sorry for english, it is google translator.
What about showing some proof of what you say? Like screenshots? There is a war between exchanges to get more customers, you could be a competitor. What screenshots u want? Tell me, i’ll give u. Ticket screenshot?
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Sidart001 (OP)
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September 03, 2019, 07:22:49 AM |
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When they enabled your account means you got your access back then why you cannot withdraw the balance from it,what response you got for withdrawal disabled in your account which will be really helpful for the others to find where is the problem.
Better move this this thread to service discussion or exchanges section.
They told me, that my account is on unblock stage. From may, 24 till today!
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Sidart001 (OP)
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September 03, 2019, 08:33:05 AM |
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I did not create a ticket for closed withdrawal. I chatted in live chat with them. here is their answer 08/15/2019. since then they are silent even in live chat. Now I’ll create a new ticket and take a screenshot that they will answer me. https://ibb.co/LPKzKfsanswer in Russian (translator built-in apparently). here is the text: “our exchange does not hold funds of our customers intentionally. with your account technical problems that are fixed by our services, this is the main building now. I will now appear here more often to promptly answer your questions. “You can leave questions for me here, they will not be left unanswered.”
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lemipawa
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September 03, 2019, 08:34:11 AM |
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~snip~
We have the same problem, withdrawals and trading was prohibited all of a sudden in my account but all I did was to verify my identity and after a few hours, my account is up and running again with no problem encountered in withdrawals and trading. Unfortunately, even if you post a message there, they will not answer back as the account used to create that thread is not as active as they we're before. Much better if you can send them a message in Twitter Bittrex https://twitter.com/BittrexExchangeRami https://twitter.com/ramikawachRichie https://twitter.com/richiela
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Sidart001 (OP)
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September 03, 2019, 08:42:19 AM |
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~snip~
We have the same problem, withdrawals and trading was prohibited all of a sudden in my account but all I did was to verify my identity and after a few hours, my account is up and running again with no problem encountered in withdrawals and trading. Unfortunately, even if you post a message there, they will not answer back as the account used to create that thread is not as active as they we're before. Much better if you can send them a message in Twitter Bittrex https[Suspicious link removed]xchange Rami https://twitter.com/ramikawachRichie https://twitter.com/richielaThank you for your advice! But I identify my account about 5 times. And they don’t ask me. The just wrote that the don’t have any questions to my account in 05/24/2019
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lemipawa
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September 03, 2019, 08:53:13 AM |
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~snip~
We have the same problem, withdrawals and trading was prohibited all of a sudden in my account but all I did was to verify my identity and after a few hours, my account is up and running again with no problem encountered in withdrawals and trading. Unfortunately, even if you post a message there, they will not answer back as the account used to create that thread is not as active as they we're before. Much better if you can send them a message in Twitter Bittrex https[Suspicious link removed]xchange Rami https://twitter.com/ramikawachRichie https://twitter.com/richielaThank you for your advice! But I identify my account about 5 times. And they don’t ask me. The just wrote that the don’t have any questions to my account in 05/24/2019 Post in Twitter and make it public, tag as many as you can and retweet so you can get the attention. They are active in Twitter, the response time there is short compared to here which is zero. Once you tagged someone in Twitter they will act on it swiftly as they don't wan't the name of Bittrex to be tarnished with such accusation.
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Sidart001 (OP)
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September 03, 2019, 09:24:22 AM |
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~snip~
We have the same problem, withdrawals and trading was prohibited all of a sudden in my account but all I did was to verify my identity and after a few hours, my account is up and running again with no problem encountered in withdrawals and trading. Unfortunately, even if you post a message there, they will not answer back as the account used to create that thread is not as active as they we're before. Much better if you can send them a message in Twitter Bittrex https[Suspicious link removed]xchange Rami https://twitter.com/ramikawachRichie https://twitter.com/richielaThank you for your advice! But I identify my account about 5 times. And they don’t ask me. The just wrote that the don’t have any questions to my account in 05/24/2019 Post in Twitter and make it public, tag as many as you can and retweet so you can get the attention. They are active in Twitter, the response time there is short compared to here which is zero. Once you tagged someone in Twitter they will act on it swiftly as they don't wan't the name of Bittrex to be tarnished with such accusation. Thank you for advice very much! Twitter like this? https://twitter.com/6t4zjk0xsqwi131/status/1168807551254900736?s=21
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Sidart001 (OP)
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September 03, 2019, 10:20:20 AM |
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Thanks a lot! Just tried everything
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Ucy
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Bisq is a Bitcoin Fiat Dex. Use responsibly
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September 03, 2019, 06:25:49 PM |
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Man, this is a difficult one. Have you contacted them on this forum? https://bitcointalk.org/index.php?topic=463202.0The creator of the announcement thread is no longer very active unfortunately. You could also try them on reddit. I believe they have a page theret. That's also the best way to get assisted by knowledge members of the community incase the page handlers don't respond to you. Check them on Telegram also.
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Sidart001 (OP)
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September 04, 2019, 03:22:29 AM |
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Man, this is a difficult one. Have you contacted them on this forum? https://bitcointalk.org/index.php?topic=463202.0The creator of the announcement thread is no longer very active unfortunately. You could also try them on reddit. I believe they have a page theret. That's also the best way to get assisted by knowledge members of the community incase the page handlers don't respond to you. Check them on Telegram also. Here i don’t try On reddit i tried - nothing. Telegram - will check Thanks
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lemipawa
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September 04, 2019, 04:22:50 AM |
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Yes like that. I will re-tweet your tweet so it can reach or viewed by more people. Here i don’t try On reddit i tried - nothing. Telegram - will check Thanks
I don't think they have a Telegram account and if they have, they will not make it public or else they will receive a lot of hate massages because of account issues. As much as possible they wan't all transactions online. I hope your issue gets resolved.
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omonuyak
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September 04, 2019, 05:11:15 AM |
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This is very sad if what you said is true since you have not provide any evidence of what has happened. Like someone said “you will have more support if you can give screenshots of the transactions” bittrex is a reputable exchange that has been with us for long and it is one of the trusted exchanges and that is why people keep using it.
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Ararbermas
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September 04, 2019, 05:44:19 AM |
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They told me, that my account is on unblock stage. From may, 24 till today!
Probably there are some reason why they blocked you like literally. Wherein maybe they caught you cheating or you are using vpn because that is the common problem in some exchange even before especially if crypto were banned in your country .. And its ben long time? Well if i were you just don't give up and always try to reach the support if you realy have money on it. Look for some site also such telegram twitter and etc .so that they can see your message immediately.
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Herbert2020
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September 04, 2019, 06:30:44 AM |
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Bittrex has been selectively scamming its users for over 2 years now and this is exactly how they do it. they first block your account and see if you could do anything about it. if they feel safe enough they will keep it blocked until forever and keep your money just like that. in 2017 they stole millions of dollars worth of cryptocurrencies from thousands of users from certain countries which they blocked overnight. you can see the trust page of the user that started their topic on bitcointalk for more information on different cases: https://bitcointalk.org/index.php?action=trust;u=96390sorry for your loss but you should not have ignored the warnings of their scam.
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Weak hands have been complaining about missing out ever since bitcoin was $1 and never buy the dip. Whales are those who keep buying the dip.
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Sidart001 (OP)
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September 04, 2019, 07:04:20 AM |
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They told me, that my account is on unblock stage. From may, 24 till today!
Probably there are some reason why they blocked you like literally. Wherein maybe they caught you cheating or you are using vpn because that is the common problem in some exchange even before especially if crypto were banned in your country .. And its ben long time? Well if i were you just don't give up and always try to reach the support if you realy have money on it. Look for some site also such telegram twitter and etc .so that they can see your message immediately. no, there was no fraud. I didn’t break any rules, the exchange itself informed me in the correspondence in the ticket. Yes, and I myself know that no fraud or violation of exchange rules was even close on my part. every satoshi I brought to my account is confirmed by documents and photographs of farms, accounts
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