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Topic: KRAKEN account disabled (Read 117 times)
FruitsBasket
(OP)
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KRAKEN account disabled
September 12, 2019, 07:10:35 AM
#1
Hello everyone,
Today I try to login to my Kraken.com account, after not logging in there for over a year. I tried to login and it gives me the account is temporarily disabled error. Than I reset password and try to login, it still gives me the same error. Does anyone know how to solve this?
fck@dt-alwayzz_newbz
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Sohyun Park
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Re: KRAKEN account disabled
September 12, 2019, 07:25:36 AM
#2
I do not know the exact solution for your issue but, I would suggest you to drop a mail to their support email id they do respond. I had a issue where I had missed memo while I deposited funds and wanted to recover their support team did respond to me on mail and helped me out.
Thus, I think they can help you also, please try this option.
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OmegaStarScream
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Re: KRAKEN account disabled
September 12, 2019, 08:31:43 AM
#3
You probably got locked due to inactivity. Follow the steps
here
. If you want to speed things up, make a post in Reddit mentioning your ticket ID (after submitting one).
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FruitsBasket
(OP)
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Re: KRAKEN account disabled
September 12, 2019, 10:42:47 AM
#4
Thanks, my account got locked because of too simple username and possible brute force attempts. I gor contact with support and they advised me to create new account with difficult username. All is fixed now, thanks for the help.
fck@dt-alwayzz_newbz
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