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Author Topic: Bitfinex заморозили неверифицированный аккаунт  (Read 157 times)
yKyLLIy (OP)
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September 20, 2019, 11:55:24 AM
 #1

Добрый день!

Имею неверефицированый аккаунт на битфинексе уже более 2 лет, ничем противозаконным не занимаюсь, сегодня пишло вот такое письмо:

As it is our mission and commitment to provide better and reliable services for all Bitfinex users, we require our users to update and/or provide Know-Your-Customer information from time to time in order to maintain the level of integrity and compliance required by international anti-money laundering as well as counter terrorist financing policies.

Accordingly, please provide us with the following details:
Reasons for transfers from and to your Bitfinex account;
A clear and detailed explanation your account activity and objectives.
A detailed explanation of the sources of all funds deposited to Bitfinex; provide details on how and where you acquired the funds that were deposited to your account. Make sure to include TXids and addresses that describe the source of the funds deposited to your Bitfinex account.
A proof of source of funds confirming how the deposited funds were originally acquired.
A detailed description of the destination you are sending your funds to from your Bitfinex account
Have you ever opened and used any other account(s) on Bitfinex? If so please provide the user name(s) and email address(es) of any account ever opened. explain why you operated more than one account, if you have.
In addition to answering these questions, we will need you to provide us with both of the following documents: 1. a scan of your current government issued ID and 2. an image of you holding your photo ID. Also, have a reference to Bitfinex and today's date displayed in this last picture - a note with the word "Bitfinex", today's date will do. Make sure your face will be clearly visible and that all passport details are clearly readable and that the images will be of at least 6 megapixels resolution and made under correct light conditions. The images needs to be in JPG format and needs to be the original images generated by the camera used.

Upload the described file to the "Manage Documents" section available on the Verification page of the account: (https://www.bitfinex.com/verification -> "Manage Documents").

Please send us this information as soon as possible. We reserve the right to require further particulars and documentation from you.

Подскажите кто с этим сталкивался какие документы им отправлять и какие обьяснения по движению средств ?
igor72
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September 20, 2019, 12:38:27 PM
 #2

Добрый день!

Имею неверефицированый аккаунт на битфинексе уже более 2 лет, ничем противозаконным не занимаюсь, сегодня пишло вот такое письмо
Добрый день. Интересно, почему пришло это письмо? Может вы какие-то операции с фиатом пытались инициировать?

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nIanIsmo
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April 10, 2020, 08:59:28 PM
 #3

Добрый день!

Имею неверефицированый аккаунт на битфинексе уже более 2 лет, ничем противозаконным не занимаюсь, сегодня пишло вот такое письмо:

As it is our mission and commitment to provide better and reliable services for all Bitfinex users, we require our users to update and/or provide Know-Your-Customer information from time to time in order to maintain the level of integrity and compliance required by international anti-money laundering as well as counter terrorist financing policies.

Accordingly, please provide us with the following details:
Reasons for transfers from and to your Bitfinex account;
A clear and detailed explanation your account activity and objectives.
A detailed explanation of the sources of all funds deposited to Bitfinex; provide details on how and where you acquired the funds that were deposited to your account. Make sure to include TXids and addresses that describe the source of the funds deposited to your Bitfinex account.
A proof of source of funds confirming how the deposited funds were originally acquired.
A detailed description of the destination you are sending your funds to from your Bitfinex account
Have you ever opened and used any other account(s) on Bitfinex? If so please provide the user name(s) and email address(es) of any account ever opened. explain why you operated more than one account, if you have.
In addition to answering these questions, we will need you to provide us with both of the following documents: 1. a scan of your current government issued ID and 2. an image of you holding your photo ID. Also, have a reference to Bitfinex and today's date displayed in this last picture - a note with the word "Bitfinex", today's date will do. Make sure your face will be clearly visible and that all passport details are clearly readable and that the images will be of at least 6 megapixels resolution and made under correct light conditions. The images needs to be in JPG format and needs to be the original images generated by the camera used.

Upload the described file to the "Manage Documents" section available on the Verification page of the account: (https://www.bitfinex.com/verification -> "Manage Documents").

Please send us this information as soon as possible. We reserve the right to require further particulars and documentation from you.

Подскажите кто с этим сталкивался какие документы им отправлять и какие обьяснения по движению средств ?
Расскажите пожалуйста, как вопрос решился?
Xal0lex
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April 11, 2020, 10:59:02 AM
 #4

Автор темы последний раз появлялся тут почти пол-года назад. У кого вы спрашиваете?

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