Electrum to Electrum - transaction lost!

[AndrRoos]

Hello everybody,

hope you doing great.

A question/issue has accurred regarding Electrum wallet. I made a transaction from an Electrum wallet on Windows to an Electrum wallet on Tails (both are mine) - the transaction DOES NOT show in the wallet on Tails, even though it has now 140+ confirmations in the wallet on Windows.

(23rd of September) 2 transactions were made - none of them show of.

(24th of September) I realized, the wallet on tails is not up to date and so I had to download the Appimage - as it was in the instructions, I followed on the Electrum Website. Now transactions are dispatched on Tails immediately, once it's send.

But the other 2 trans. are "lost" - Where are they, why are they not dispatched? Does it has to do with, me sending it to not the latest version of the wallet? How can I get the Bitcoins?

Phishing or hacker attack comes out of question - because the wallet on Tails is already installed; the wallet on windows I verified.

The wallet on Tails - before I downloaded the Appimage, wallet was always offline. (Bottom left side it says "Not connected" or "Synchronizing").

First I made a test transaction (from Windows to Tails) of €1 - it came straight away. Now a long time past, it couldn't get confirmed on Tails, even though on Windows it had 10+ confirmations. Next day it says in the transaction status on Tails "Not verified" - it wasn't there before!

After I made a test transfer and 2h past and it was not confirmed, I transferred €2.600 (from Windows to Tails wallet as before). This transaction didn't even show of in the wallet on Tails. Until now it's not showing it at all even though on Windows wallet it has 200+ confirmations.

The following only on Tails:
I deleted the wallet, installed it back, many times. Tried to fix it somehow, playing around. Now it doesn't show €2.600, not even that damn €1 transfer, like it never happened at all. I still used the same recovery seed for the wallet as before.


So where the hell are this 2 transfers in God's Name?


Guys, I appreciate very much your time and answer!



Awaiting on your reply

Thank you!

[1715639667]

1715639667

[AB de Royse777]

A question/issue has accurred regarding Electrum wallet. I made a transaction from an Electrum wallet on Windows to an Electrum wallet on Tails (both are mine) - the transaction DOES NOT show in the wallet on Tails, even though it has now 140+ confirmations in the wallet on Windows.

In the block explorer do you see the destination address is the one you provided or you see a different address?

I suggest you to install the latest version in both machine and run the Electrum client again. Be online when you do it.

https://electrum.org/#download <== make sure you verify the signature before installing.

Here is a tutorial if you need it in case: https://bitcoinelectrum.com/how-to-verify-your-electrum-download/

[AndrRoos]

A question/issue has accurred regarding Electrum wallet. I made a transaction from an Electrum wallet on Windows to an Electrum wallet on Tails (both are mine) - the transaction DOES NOT show in the wallet on Tails, even though it has now 140+ confirmations in the wallet on Windows.

In the block explorer do you see the destination address is the one you provided or you see a different address?

I suggest you to install the latest version in both machine and run the Electrum client again. Be online when you do it.

https://electrum.org/#download <== make sure you verify the signature before installing.

Here is a tutorial if you need it in case: https://bitcoinelectrum.com/how-to-verify-your-electrum-download/

Thanks Royse777

The destination address is the one, I provided!

I have on Windows and Tails both latest version

[nc50lc]

As a last resort, you can restore the seed to your Windows PC; but if you decided not to:
I can only suggest you to create a watch-only wallet based from your Tails electrum's master public key.

You can get it by clicking "wallet->information" under "Master Public Key".
Then restore in your Windows PC using the options "Standard Wallet->Use a Master Key".

It will be created as a watch-only wallet that doesn't contain any sensitive info,
just for verification if the transactions went through.

[AndrRoos]

Thanks nc50lc,

do you mean I have to restore the Tails's wallet on Windows?

[AB de Royse777]

~snip~

Thanks Royse777

The destination address is the one, I provided!

I have on Windows and Tails both latest version

Good to hear that you are safe. The coins are in their wallet no doubt. Please always keep the seeds safe.

do you mean I have to restore the Tails's wallet on Windows?

That's what understand too.

If you do not want to restore it in the same Windows machine then use another machine if you have.

[Rath_]

-snip

Click on the red dot or synchronization icon in the bottom-right corner and check if your 'Proxy' settings are intact. You might need to enable it and configure it so that Electrum could connect to other servers via Tor.

[nc50lc]

Thanks nc50lc,

do you mean I have to restore the Tails's wallet on Windows?

You can create a watch-only wallet to your WindowsPC for balance-viewing without opening your Tails wallet.
FYI, Electrum can create multiple wallet files.

It's like creating a copy of the whole wallet which can view the balance and transaction history (except the labels).
But by using the Master Public Key, you or a hacker won't be able to sign transactions using that "copy".

You can also restore the Tail Electrum's SEED to your WindowsPC if you failed to find a way to connect your wallet.
That's what I meant by "last resort" or no other choice.

BTW, what is the exact version number?

[AndrRoos]

Thanks nc50lc,

do you mean I have to restore the Tails's wallet on Windows?

You can create a watch-only wallet to your WindowsPC for balance-viewing without opening your Tails wallet.
FYI, Electrum can create multiple wallet files.

It's like creating a copy of the whole wallet which can view the balance and transaction history (except the labels).
But by using the Master Public Key, you or a hacker won't be able to sign transactions using that "copy".

You can also restore the Tail Electrum's SEED to your WindowsPC if you failed to find a way to connect your wallet.
That's what I meant by "last resort" or no other choice.

BTW, what is the exact version number?

nc50ic,

alright, I will do that.

Then I make the post if it worked.

[AndrRoos]

-snip

Click on the red dot or synchronization icon in the bottom-right corner and check if your 'Proxy' settings are intact. You might need to enable it and configure it so that Electrum could connect to other servers via Tor.

Thanks BitCryptex,

to configure how? I tried to choose between different servers, none of them worked.

But now it's not a problem, since it has the latest version - it's online.

The problem is that my 2 transactions are not visible in the wallet on Tails (where it was transferred to)

[Rath_]

to configure how? I tried to choose between different servers, none of them worked.
But now it's not a problem, since it has the latest version - it's online.

If it says 'Connected' then I guess it won't help. You can try enabling the proxy, selecting SOCKS5 and leaving the rest at default settings. What is the number next to the 'Blockchain' in the 'Overview'? It should be '596508 blocks' at the time of writing this post.

[bob123]

Which version are you using on tails ?
Are you sure your wallet is connected (green dot) ? Are you connecting via tor ?

To be absolutely sure that the address owning the funds is part of your wallet (especially after restoring multiple times):
Do you see the address you sent the funds to (blockchain explorer) in your tails wallet in the Addresses tab ? If yes, you are fine. You definitely have control over the funds. It is just a network/displaying issue.

If you don't see the address there, open the electrum console (View -> Show console) and enter:

Code:

ismine("1YourAddressHere")

If it returns true, the address is part of your wallet and you don't have to worry at all. Your funds arrived in your wallet. It is just a network/displaying issue.
If it returns false, the address is not part of your wallet. In this case you either restored it from the wrong seed or sent to a wrong address.

[Lucius]

The following only on Tails:
I deleted the wallet, installed it back, many times. Tried to fix it somehow, playing around. Now it doesn't show €2.600, not even that damn €1 transfer, like it never happened at all. I still used the same recovery seed for the wallet as before.

You use same seed, but do you know that same seed can generate different types of addresses? In the process of wallet recovery, there is window where is possible to choose derivation path/address type. You need to select same address type on Electrum (Tails), as it is on Electrum (Windows).

If your Electrum (Windows) is legacy type, it starts with 1, for native segwit it start with bc1, and for nested segwit (p2sh) with 3. Pay attention to this when restoring wallet, this is a very common problem for many users.

[AndrRoos]

Which version are you using on tails ?
Are you sure your wallet is connected (green dot) ? Are you connecting via tor ?

To be absolutely sure that the address owning the funds is part of your wallet (especially after restoring multiple times):
Do you see the address you sent the funds to (blockchain explorer) in your tails wallet in the Addresses tab ? If yes, you are fine. You definitely have control over the funds. It is just a network/displaying issue.

If you don't see the address there, open the electrum console (View -> Show console) and enter:

Code:

ismine("1YourAddressHere")

If it returns true, the address is part of your wallet and you don't have to worry at all. Your funds arrived in your wallet. It is just a network/displaying issue.
If it returns false, the address is not part of your wallet. In this case you either restored it from the wrong seed or sent to a wrong address.

Thanks bob123,

that is exactly the issue. If I check the transaction on Tail with QR code, it says "this transaction is not for your wallet" (or some similar sentence)

How  can I get now THAT address back to my wallet?

[bob123]

How  can I get now THAT address back to my wallet?

You can't.
You need the private key. And without the secret information (the correct seed) which is used to derive it, its not possible.


Did you check whether this address belongs to your wallet ?

If you don't see the address there, open the electrum console (View -> Show console) and enter:

Code:

ismine("1YourAddressHere")

If it returns false, it is not and never was part of your wallet.
In this case you might have restored from the wrong mnemonic code ? Or the address changed while copying it (e.g. clipping board malware) ?
Are you sure that the address receiving the transaction was part of your wallet ?

What did the address start with ? 1.. 3.. or bc1.. ? Is it the same as the address of your current wallet ?

[AndrRoos]

The following only on Tails:
I deleted the wallet, installed it back, many times. Tried to fix it somehow, playing around. Now it doesn't show €2.600, not even that damn €1 transfer, like it never happened at all. I still used the same recovery seed for the wallet as before.

You use same seed, but do you know that same seed can generate different types of addresses? In the process of wallet recovery, there is window where is possible to choose derivation path/address type. You need to select same address type on Electrum (Tails), as it is on Electrum (Windows).

If your Electrum (Windows) is legacy type, it starts with 1, for native segwit it start with bc1, and for nested segwit (p2sh) with 3. Pay attention to this when restoring wallet, this is a very common problem for many users.

Thanks Lucius,

I thinks that is exactly the issue now. It generated different address but the one I sent the BTC to, is not included!

So how can I get that address back to my wallet?

[bob123]

So how can I get that address back to my wallet?

Please answer all questions 

What did the address start with ? 1.. 3.. or bc1.. ? Is it the same as the address of your current wallet ?

[AndrRoos]

If it returns false, it is not and never was part of your wallet.
In this case you might have restored from the wrong mnemonic code ? Or the address changed while copying it (e.g. clipping board malware) ?
Are you sure that the address receiving the transaction was part of your wallet ?

What did the address start with ? 1.. 3.. or bc1.. ? Is it the same as the address of your current wallet ?
[/quote]


bob123,

No I didn't check, but I'm pretty sure it's gonna come up "false"

I made a shot of QR code (Electrum on Tails) and then pasted the same QR code on Electrum on Windows. So it can't be wrong in this case?!

It's legacy address, started with 1!

My current addresses on Tail start as well with 1, if I'm not mistaken. I'm gonna check it in a minute

Is it an option to restore it on some other wallet like ENJIN, Bread etc.?

[Abdussamad]

The following only on Tails:
I deleted the wallet, installed it back, many times. Tried to fix it somehow, playing around. Now it doesn't show €2.600, not even that damn €1 transfer, like it never happened at all. I still used the same recovery seed for the wallet as before.

You use same seed, but do you know that same seed can generate different types of addresses? In the process of wallet recovery, there is window where is possible to choose derivation path/address type. You need to select same address type on Electrum (Tails), as it is on Electrum (Windows).

If your Electrum (Windows) is legacy type, it starts with 1, for native segwit it start with bc1, and for nested segwit (p2sh) with 3. Pay attention to this when restoring wallet, this is a very common problem for many users.

This only applies if the seed was originally generated using some other software. If his seed was generated by electrum then there is no need to manually choose between different script types. The seed itself is enough.

@andrroos wallet restoration related problems are covered in this FAQ: https://bitcoinelectrum.com/frequently-asked-questions/#why-does-restoring-my-wallet-from-seed-lead-to-a-different-wallet . Do go through it and tell us what you find out. If this FAQ doesn't solve your problem then do share the answers to the questions posed there so we can troubleshoot further.

Native electrum seeds don't work in other software.

[bob123]

If both address types are legacy, it seems like either you got infected by a clipping malware (malware changing BTC addresses in your clipping board) or you copy/pasted the wrong address.

The only way to be sure whether this address is part of your wallet is to check it via the console with ismine("...").

If this returns false, your only chance is that you have used the wrong mnemonic code to restore your wallet and that the correct one is still stored somewhere else. Otherwise your funds are unfortunately gone.