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Author Topic: Problems installing Armory on Windows 10  (Read 165 times)
Duvolon (OP)
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October 06, 2019, 07:59:33 PM
 #1

Having problems with installing Armory.
I have installed bitcoin core (0.18.1) on the computer Windows 10 - work well
The database Core is not located  on the C drive

I began to install Armory (0.96.5) but it does not open, says:

"error:
see the logfile "C:\........\ArmoryQT.exe.log" for details"

in the logfile:
"Error in sys.excepthook:
Traceback (most recent call last):
  File "armoryengine\ArmoryUtils.pyc", line 1000, in logexcept_override
AttributeError: 'NoneType' object has no attribute '__excepthook__'

Original exception was:
Traceback (most recent call last):
  File "ArmoryQt.py", line 42, in <module>
  File "armoryengine\ALL.pyc", line 8, in <module>
  File "armoryengine\ArmoryUtils.pyc", line 1293, in <module>
  File "armoryengine\ArmoryUtils.pyc", line 837, in LOGINFO
UnicodeEncodeError: 'ascii' codec can't encode characters in position 36-44: ordinal not in range(128)"

I'm sorry my English is not very good.)) what's wrong with my computer?
Thanks so much for your help.
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goatpig
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October 07, 2019, 09:47:52 AM
 #2

Do not install Armory in a folder that has non ASCII characters.

Duvolon (OP)
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October 08, 2019, 06:37:24 PM
Last edit: October 08, 2019, 07:05:55 PM by Duvolon
 #3

Do not install Armory in a folder that has non ASCII characters.

sorry I don't know what it is ASCII characters

I installed in the folder: C:\Program Files (x86)\Armory
and when the program didn't open I installed in the folder: C:\Program Files\Armory     the same
  bitcoin core installed in the folder: C:\Program Files\

what am I doing wrong?

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October 09, 2019, 09:24:57 AM
 #4

ASCII is basically the western alphabet encoding. If you are using "exotic" characters such as Arabic, Chinese, Hebrew and the like, they cannot be encoded with the ASCII standard, you'd have to use UTF to represent them.

The folders you referred to are for the binary installation. The "install" I am talking about is the where on your system the Armory wallet and settings are saved. This is a different folder from the one that holds the binaries.

On Windows, it defaults to:

Code:
C:\Users\*username*\AppData\Roaming\Armory

Where *username* is the name you have given to your user account during the Windows install. If this name uses non ASCII characters, Armory will fail to run.

You need to first confirm this is the issue, then set your Armory user folder to an ASCII only path. For that, you need to create a shortcut of ArmoryQt.exe and add "--datadir=*custompath*" in the target box, where *custompath* is whatever folder you choose.

You can search the web for "ASCII table" for the list of acceptable characters for the custom path.

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