Sportsbet.io freezes account right after placing 100mBTC bet!!!!

[yoseph]

Some people don't read the policies of most betting websites and they tend to complain when they infringe on any of them, You are very lucky that they decided to reopen your account in the first place. I know of a person who won a bet from one of the betting sites and just because their tnc frowns open having multiple accounts under a single household,  her winning was withheld.

[ene1980]

~snip
Unfortunately he can't cancel the bet because he lost in the first match usually there is no cancellation option if you lose at the start
However, if both bets win but the last bet being run is usually available cash out / cancellation

He said he was not able to withdraw the bet because his account was frozen and hence he lost the bet when his account was frozen, if not he would have minimized his damage before the match getting over, that is what i understand from the way he explained things and if i am wrong in my assessment i would like to know further what i missed here. Primary mistake was from the OP as the logged in from a self excluded IP and hence it is estimate the real damage, but since he wagged a bet i am not sure how to assess the damage.

[ralle14]

Unfortunately he can't cancel the bet because he lost in the first match usually there is no cancellation option if you lose at the start
However, if both bets win but the last bet being run is usually available cash out / cancellation

It doesn't have to be at the last leg of the parlay for him to cash out. He can do so even if all of the three matches is already in play as long as there are live lines available for those types of bets.  

Noticed this with the patriots game I bet on last night. Cashout wasnt available when the game was half way done.
Dont know about darts if they are long drawn out matches but I am thinking it wouldnt be any different. Cashout option is given at the discretion of the bookie they are using and not available even if the match is half way done.

Their live odds for the nfl are inconsistent sometimes it's always available then there's times it doesn't go up until the 3rd quarter starts. I've monitored sportsbet's odds on the World Grand Prix and they open the live odds a bunch of times that lasts between 10-30 seconds before it gets locked so cashing out isn't a problem for OP.

[Prime Gold]

Some people don't read the policies of most betting websites and they tend to complain when they infringe on any of them, You are very lucky that they decided to reopen your account in the first place. I know of a person who won a bet from one of the betting sites and just because their tnc frowns open having multiple accounts under a single household,  her winning was withheld.

Yes, that's the user's carelessness but from the OP's explanation, this problem was not intentional therefore the operator activates the account
This means that there really was a misunderstanding so that the OP had the opportunity to get compensation

[notblox1]

This is second time recently I see some issuse with sportsbet.io website
and people complaining about locked or frozen account.
Do we see a pattern here or what is going on??

[DarkDays]

Hmm, if your story is 100% accurate, then I believe sportsbet.io does owe you some sort of compensation, since their mistake caused you to lose your opportunity to cash out your bet.

Obviously it is unlikely you are able to prove that you were 100% guaranteed to cash out the bet if things were going badly for you, unless you have an absolutely flawless history of doing so in the past with your previous bets on the account. Because of this, I think sportsbet should calculate the odds that you would have cashed out, based on your previous gambling history, then give you that fraction of the estimated cashout amount.

However, odds are their rules protects them against events like this, means you probably won't be owed anything. This would be a goodwill gesture, if anything.

[shoreno]

This is second time recently I see some issuse with sportsbet.io website
and people complaining about locked or frozen account.
Do we see a pattern here or what is going on??

actually its not first or second time for me to see someone complaining on sportsbet  . many complaints that i read before but most of them are only false accuse or for solely to threaten thier reputation  which was also popular and happening on different gambling websites  .

I know of a person who won a bet from one of the betting sites and just because their tnc frowns open having multiple accounts under a single household,  her winning was withheld.

aw  . thats bad   . he already thinks that he is lucky but at the end he will only forfeit his winnings just because of a simple mistake  . thats true that alot of gamblers are having a multiple accounts on one gambling site  , idk why they are not contended on one account  . are they rich enough to load all of thier accounts

[UNOE]

This is not the fault of the site as it is specific in their rules you agree too in terms and services when you sign up for an account on their website.
If you are found to have in anyway have a connection to any other account using the site by ip address or even devices you forfeit your winnings.
And that is what happen. How would anyone react with seeing one account log in all the sudden under the same ip address of another?
Any sites security system would immediately connect the two accounts together.
And one which self excluded itself from logging into their account with a gambling addiction at that!
Instant red alarm lights would sound with same user trying to get back in due to their gambling problem, even if in actuality it isn't.

[Harkorede]

This is second time recently I see some issuse with sportsbet.io website
and people complaining about locked or frozen account.
Do we see a pattern here or what is going on??

You should have at least took a minute to read the OP's post and not just follow the thread title, He indeed admitted to used the same IP account, so it's was not wrong call from Sportsbet end but rather the OP's fault. He was seeking if he could get compensated for not being able to cashout on his bet.

[Wexnident]

Very unfortunate. I'd most likely go for them cancelling the bet when you got frozen. Idk why but isn't that the most logical choice when freezing accounts of users? You cancel every on going transacion in their account?

This is not the fault of the site as it is specific in their rules you agree too in terms and services when you sign up for an account on their website.
If you are found to have in anyway have a connection to any other account using the site by ip address or even devices you forfeit your winnings.
And that is what happen. How would anyone react with seeing one account log in all the sudden under the same ip address of another?
Any sites security system would immediately connect the two accounts together.
And one which self excluded itself from logging into their account with a gambling addiction at that!
Instant red alarm lights would sound with same user trying to get back in due to their gambling problem, even if in actuality it isn't.

That ain't really his inquiry. He accepted the fact that he got frozen cause of his self-excluded accounts but what he couldn't accept was that he lost 100mBTC for being frozen. It was the action of sportsbet that caused him 100mBTC. Even if it was his fault that his account got frozen, it already got frozen. That means any loss done is not his fault since he couldn't even access his account anymore. And besides, he's not even asking for the whole 100mBTC. He's just asking for at least a 50-70% of the bet cause he knows he's also at fault somewhere, but he ain't at fault for everything. Sportsbet could be partially called at fault eith the way they handled the bet.

[rdbase]

Very unfortunate. I'd most likely go for them cancelling the bet when you got frozen. Idk why but isn't that the most logical choice when freezing accounts of users? You cancel every on going transacion in their account?

This is not the fault of the site as it is specific in their rules you agree too in terms and services when you sign up for an account on their website.
If you are found to have in anyway have a connection to any other account using the site by ip address or even devices you forfeit your winnings.
And that is what happen. How would anyone react with seeing one account log in all the sudden under the same ip address of another?
Any sites security system would immediately connect the two accounts together.
And one which self excluded itself from logging into their account with a gambling addiction at that!
Instant red alarm lights would sound with same user trying to get back in due to their gambling problem, even if in actuality it isn't.

That ain't really his inquiry. He accepted the fact that he got frozen cause of his self-excluded accounts but what he couldn't accept was that he lost 100mBTC for being frozen. It was the action of sportsbet that caused him 100mBTC. Even if it was his fault that his account got frozen, it already got frozen. That means any loss done is not his fault since he couldn't even access his account anymore. And besides, he's not even asking for the whole 100mBTC. He's just asking for at least a 50-70% of the bet cause he knows he's also at fault somewhere, but he ain't at fault for everything. Sportsbet could be partially called at fault eith the way they handled the bet.

Unfortunately he can't cancel the bet because he lost in the first match usually there is no cancellation option if you lose at the start
However, if both bets win but the last bet being run is usually available cash out / cancellation

It doesn't have to be at the last leg of the parlay for him to cash out. He can do so even if all of the three matches is already in play as long as there are live lines available for those types of bets.  

Noticed this with the patriots game I bet on last night. Cashout wasnt available when the game was half way done.
Dont know about darts if they are long drawn out matches but I am thinking it wouldnt be any different. Cashout option is given at the discretion of the bookie they are using and not available even if the match is half way done.

Their live odds for the nfl are inconsistent sometimes it's always available then there's times it doesn't go up until the 3rd quarter starts. I've monitored sportsbet's odds on the World Grand Prix and they open the live odds a bunch of times that lasts between 10-30 seconds before it gets locked so cashing out isn't a problem for OP.

Just as someone else has mentioned it was the first bet on his betslip he was going to cashout on so to settle the bet. Thus he wouldnt of received this much as 70% of his wagered amount back anyhow.
For this fact the discussion is essentially mute and in favor of sportsbet on their decision to not have to compensate any amount to them in the first place.

[TopT3ns]

Very unfortunate. I'd most likely go for them cancelling the bet when you got frozen. Idk why but isn't that the most logical choice when freezing accounts of users? You cancel every on going transacion in their account?

This is not the fault of the site as it is specific in their rules you agree too in terms and services when you sign up for an account on their website.
If you are found to have in anyway have a connection to any other account using the site by ip address or even devices you forfeit your winnings.
And that is what happen. How would anyone react with seeing one account log in all the sudden under the same ip address of another?
Any sites security system would immediately connect the two accounts together.
And one which self excluded itself from logging into their account with a gambling addiction at that!
Instant red alarm lights would sound with same user trying to get back in due to their gambling problem, even if in actuality it isn't.

That ain't really his inquiry. He accepted the fact that he got frozen cause of his self-excluded accounts but what he couldn't accept was that he lost 100mBTC for being frozen. It was the action of sportsbet that caused him 100mBTC. Even if it was his fault that his account got frozen, it already got frozen. That means any loss done is not his fault since he couldn't even access his account anymore. And besides, he's not even asking for the whole 100mBTC. He's just asking for at least a 50-70% of the bet cause he knows he's also at fault somewhere, but he ain't at fault for everything. Sportsbet could be partially called at fault eith the way they handled the bet.

Do you have a betting experience on sportsbet.io? I as a gambler there said there is no cashout if the first bet loses
maybe this thread doesn't exist if he wins the bet and gets 300+ mbtc