Unban Appeal from BitDeer.com

[Official_Bitdeer.com]

This is an unban appeal for the main account of BitDeer : https://bitcointalk.org/index.php?action=profile;u=2509476

Which was autobanned following this issue brought up by Lightlord : https://bitcointalk.org/index.php?topic=5144487

Our explanation:
 
We are not experts of Bitcointalk forum, we have had no clue why this issue of plagiarism was brought up at the time. And did not pursue the matter at the time.

About the plagiarised design, we hired someone who gave us this banner ad and we went with it. We even paid them good money to create the banners. We had no idea that this design had been used in this forum in the past or otherwise, I hope you guys can understand our situation and where we are coming from.

If we can spend on advertisement on this forum, we can spend for paying an original design, it was only the lack of knowledge about this forum and its other campaigns that we did not realize our mistake.

Given the circumstance, I hope lightlord would consider removing the negative trust review from our profile page, or at least consider doing so. We want to make a proper come back to this forum and help our community grow and interact with us and let the broader Bitcointalk community know of our existence.

And it would be very much appreciated that the moderators allow us to either use this current account in official status or unban the old one and delete this new one that we are making this appeal from. Either option works.

[Docnaster]

I did not know BitDeer was banned on Bitcointalk. And looking into the explanation made by Lightlord it seems like a clear case of plagiarism at first sight.
But now that I hear their side of the story, I can totally understand the real picture.

My main concern is the reason for the ban. Was it purely because the supposedly copied a design? or was it something else? Could moderators make a clear stance on this?
I've said it before and I'll say it again :-

99.99% of Cloudmining websites that you see on the internet are nothing but a ponzi scheme or a honey trap. You will lose your money no matter what.
Only a few turn out to be good, genesis mining, hashnest, Bitdeer and a few others. Beyond these big names, all the small ones are pretty much scam and the further you stay away from them, the better it is for you.

Being one of the few legit and big ones out there,it doesn't look right to ban their account like this for what could really be an honest mistake. And I think they should be given a 2nd chance.

_{NOTE : THIS IS IN NO WAY AN ENDORSEMENT AND I AM NOT BEING PAID BY BITDEER TO SAY THIS. JUST MY TWO CENTS.}

[Deathwing]

After you log in to the account, you should be able to see a note why you've been banned. Including a way to appeal your ban, which is sending an email to the designated email address. Creating additional accounts is a violation of the forum rules as it is basically a ban evasion. Try to reach out to the specified email and appeal your ban there instead.

[Official_Bitdeer.com]

I did not know BitDeer was banned on Bitcointalk. And looking into the explanation made by Lightlord it seems like a clear case of plagiarism at first sight.
But now that I hear their side of the story, I can totally understand the real picture.

My main concern is the reason for the ban. Was it purely because the supposedly copied a design? or was it something else? Could moderators make a clear stance on this?
I've said it before and I'll say it again :-

99.99% of Cloudmining websites that you see on the internet are nothing but a ponzi scheme or a honey trap. You will lose your money no matter what.
Only a few turn out to be good, genesis mining, hashnest, Bitdeer and a few others. Beyond these big names, all the small ones are pretty much scam and the further you stay away from them, the better it is for you.

Being one of the few legit and big ones out there,it doesn't look right to ban their account like this for what could really be an honest mistake. And I think they should be given a 2nd chance.

_{NOTE : THIS IS IN NO WAY AN ENDORSEMENT AND I AM NOT BEING PAID BY BITDEER TO SAY THIS. JUST MY TWO CENTS.}

Yes, we can confirm that we do not know you. But your support for our cause is appreciated.

After you log in to the account, you should be able to see a note why you've been banned. Including a way to appeal your ban, which is sending an email to the designated email address. Creating additional accounts is a violation of the forum rules as it is basically a ban evasion. Try to reach out to the specified email and appeal your ban there instead.

Thank you for letting us know but this time we want to hear this from forum administrators. We were already misled by some other forum member when we hired them to do the banner design for us. We want to do things right this time. The email id that the original account was opened with, was handled by someone from our staff. I will find out the login details and try to seek this email address you speak of.

Also, as far as I know, it is allowed to make a ban appeal with a new account and post within the Meta section. If this is wrong, please let me know.

[Mitchell]

Also, as far as I know, it is allowed to make a ban appeal with a new account and post within the Meta section. If this is wrong, please let me know.

That is correct.

[legendster]

Wait. I've harked about BitDeer in the past as well.

In fact, I made a post a day or two ago in the wrong section that got deleted by frodocooper because it was in the Mining section instead of the services section.

Anyway, looking into the post from Lightlord, I see his reason to tag and report Bitdeer to be just. However, I also believe the other side of the story presented by Bitdeer.

Hence I would like to extend my support for their account's reinstatement.

[Deathwing]

Also, as far as I know, it is allowed to make a ban appeal with a new account and post within the Meta section. If this is wrong, please let me know.

There is no problem with this, however, it is not guaranteed that it will gain the attention necessary. Nevertheless, using the forum with a secondary account (like Official_Bitdeer.com) is forbidden. Sending a mail is a better and more direct approach.

"If you get banned (temporarily or permanently) and create a new account to continue posting / sending PMs, it's considered ban evasion. The only exception is creating a thread in Meta about your ban." (Forum rules)

[RapTarX]

Whom did you pay for the design? Is that designer from bitcointalk? Please enclose some more details like where you purchased the design, username etc. It would certainly help you restore the account if it is proved that you were not aware about BitVest design used here.

We are not experts of Bitcointalk forum

You are not required to be expert of bitcointalk, reading the forum rules require having knowledge on English only.

[Official_Bitdeer.com]

Thank you Legendster and Deathwing. For your support and opinion respectively.

You are not required to be expert of bitcointalk, reading the forum rules require having knowledge on English only.

Does the forum rule dictate that not knowing something is a bannable offense? Or is it that being duped into believing that we are buying original design is also our fault?
Sure, I admit, whoever was handling the account back then, was in fact unaware of all the nitty-gritty of this forum and its rules, but I am sure that person did not want to plagiarize some content and then pay money to advertise here. We as a company do not care about cutting corners for a few bucks.

And from what I understand, this forum has had hundreds of signature campaigns and banner ads displayed. How are we supposed to check for plagiarised design work, if we did not have the experience of using this forum in the past? Besides, it is not text, that we could just run it on copyscape or any plagiarism checker and know if it is an original design or not. To check that, we need experience or intel, neither of which we possessed at the time.

People that are more experienced in this forum or the moderators could have informed us of the matter, we would have certainly taken actionable measures. But instead, the account was banned without us even contending the matter. Although I understand it should have been our responsibility nonetheless and no member or moderator owes us anything to check anything on our behalf.

We are not here to point fingers and we will not do that as I feel that is not important. We are here to mend an honest mistake that was made because of the lack of our experience in this forum. We would appreciate some official voice letting us know what we can do henceforth and would request the same.

That should enable us to forge a strong presence in this forum and engage with the community here responsibly - without being exiled from here completely.

[Deathwing]

Thank you Legendster and Deathwing. For your support and opinion respectively.

You are not required to be expert of bitcointalk, reading the forum rules require having knowledge on English only.

Does the forum rule dictate that not knowing something is a bannable offense? Or is it that being duped into believing that we are buying original design is also our fault?
Sure, I admit, whoever was handling the account back then, was in fact unaware of all the nitty-gritty of this forum and its rules, but I am sure that person did not want to plagiarize some content and then pay money to advertise here. We as a company do not care about cutting corners for a few bucks.

And from what I understand, this forum has had hundreds of signature campaigns and banner ads displayed. How are we supposed to check for plagiarised design work, if we did not have the experience of using this forum in the past? Besides, it is not text, that we could just run it on copyscape or any plagiarism checker and know if it is an original design or not. To check that, we need experience or intel, neither of which we possessed at the time.

People that are more experienced in this forum or the moderators could have informed us of the matter, we would have certainly taken actionable measures. But instead, the account was banned without us even contending the matter.

We are not here to point fingers and we will not do that as I feel that is not important. We are here to mend an honest mistake that was made because of the lack of our experience in this forum. We would appreciate some official voice letting us know what we can do henceforth and would request the same.

That should enable us to forge a strong presence in this forum and engage with the community here responsibly - without being exiled from here completely.

Does the forum rule dictate that not knowing something is a bannable offense? Or is it that being duped into believing that we are buying original design is also our fault?

No to both, but think of from the moderation team's perspective, how would they know this? They are possibly checking hundreds of accounts per day for similar violations. They're humans too.

And from what I understand, this forum has had hundreds of signature campaigns and banner ads displayed. How are we supposed to check for plagiarised design work, if we did not have the experience of using this forum in the past?

Browsing through Services section should help you greatly, you can see the signature campaign threads and check what they have included, what is their signature code etc. Although you may not be able to check about five hundred different signatures, you will definitely find one or two similar in the end. However, the main point is that if you are hiring someone to do the signature creation for your website/project you should be sure about their reputation. It's very, very easy to edit a BBCode of another campaign to make it look like yours, which appears to be the case here.

People that are more experienced in this forum or the moderators could have informed us of the matter, we would have certainly taken actionable measures. But instead, the account was banned without us even contending the matter.

As I mentioned in the first paragraph, the mods deal with hundreds of accounts every single day. Imagine if every single account were given a chance to explain themselves on outright plagiarism as your signature had in the first place. The backlog would be enormous. Plagiarism is a really serious offence here on Bitcointalk.

[Official_Bitdeer.com]

Thank you Legendster and Deathwing. For your support and opinion respectively.

You are not required to be expert of bitcointalk, reading the forum rules require having knowledge on English only.

Does the forum rule dictate that not knowing something is a bannable offense? Or is it that being duped into believing that we are buying original design is also our fault?
Sure, I admit, whoever was handling the account back then, was in fact unaware of all the nitty-gritty of this forum and its rules, but I am sure that person did not want to plagiarize some content and then pay money to advertise here. We as a company do not care about cutting corners for a few bucks.

And from what I understand, this forum has had hundreds of signature campaigns and banner ads displayed. How are we supposed to check for plagiarised design work, if we did not have the experience of using this forum in the past? Besides, it is not text, that we could just run it on copyscape or any plagiarism checker and know if it is an original design or not. To check that, we need experience or intel, neither of which we possessed at the time.

People that are more experienced in this forum or the moderators could have informed us of the matter, we would have certainly taken actionable measures. But instead, the account was banned without us even contending the matter.

We are not here to point fingers and we will not do that as I feel that is not important. We are here to mend an honest mistake that was made because of the lack of our experience in this forum. We would appreciate some official voice letting us know what we can do henceforth and would request the same.

That should enable us to forge a strong presence in this forum and engage with the community here responsibly - without being exiled from here completely.

Does the forum rule dictate that not knowing something is a bannable offense? Or is it that being duped into believing that we are buying original design is also our fault?

No to both, but think of from the moderation team's perspective, how would they know this? They are possibly checking hundreds of accounts per day for similar violations. They're humans too.

And from what I understand, this forum has had hundreds of signature campaigns and banner ads displayed. How are we supposed to check for plagiarised design work, if we did not have the experience of using this forum in the past?

Browsing through Services section should help you greatly, you can see the signature campaign threads and check what they have included, what is their signature code etc. Although you may not be able to check about five hundred different signatures, you will definitely find one or two similar in the end. However, the main point is that if you are hiring someone to do the signature creation for your website/project you should be sure about their reputation. It's very, very easy to edit a BBCode of another campaign to make it look like yours, which appears to be the case here.

People that are more experienced in this forum or the moderators could have informed us of the matter, we would have certainly taken actionable measures. But instead, the account was banned without us even contending the matter.

As I mentioned in the first paragraph, the mods deal with hundreds of accounts every single day. Imagine if every single account were given a chance to explain themselves on outright plagiarism as your signature had in the first place. The backlog would be enormous. Plagiarism is a really serious offence here on Bitcointalk.

For someone new to this forum, going through all the signatures and finding the similarities in design would not even be an afterthought especially since we hired someone, they cheated us. The service provider's telegram handle does not even exist anymore. They said they were an experienced member and even shared their profile link I am told. But now the chat records are empty. So they are not even available for a refund claim. That is a risk we know we have to take when hiring someone online. And sadly we fell for the oldest trick in the book.

And I get your point. No one is robot here and that is our point too. We are not robots behind these accounts. We are people and we are not omnipresent. We make mistakes. In this case, we were cheated. We feel terrible for unknowingly violating a rule which is not just standard for this internet forum but for any place you go to do business. If you cannot spend to create original marketing material then you should not be marketing at all.

And we are not pointing fingers for what was legitimately our mistake. We just want to do what's right here and conduct ourselves in the same manner.

[Official_Bitdeer.com]

It's been days since I messaged Theymos and no moderator has yet responded here.
Any moderator update regarding this issue would be appreciated.

[hilariousandco]

You probably wasn't banned for possible plagarism of a forum ad. All I could find in the staff section was this:


https://bitcointalk.org/index.php?action=profile;u=2509476 — BitDeer.com

1. Posting unsolicited advertisements in unrelated topics.

This is from the topic I am just Dumping all my altcoins! in Altcoin Discussion:

So you need to focus on mainstream coin bitcoin.
Try cloud mining on bitdeer.com for earning more bitcoins if any is interested.

This was from mikeywith's topic My "mini" mining farm in Mining:

Nice.
Any idea to cooperate with us?

This was from krisgt30's topic My small (but growing) mining farm in Mining:

Any one interested in cloud mining( you don't need to buy and maintain machines ), come to thread https://bitcointalk.org/index.php?topic=5088280.0
BitDeer.com-The Computing Power Sharing Platform
 

This was from Steamtyme's topic First time/Small miner reference for getting started. in Mining support:

try bitdeer.com for cloud mining.

This was from Theboyz12's topic My antminer s9 don't recognize Please help. in Mining support:

True. Bitdeer.com is providing T15.

2. Posting garbage.

This was from buwaytress's topic BetterHash Mining Protocol BIP in Mining:

I was attracted by the subject. Wondering what's kind of mining is it?

3. Ban evasion.

There are currently three banned accounts that are linked to BitDeer.com:

• BITDEER,
• BitDeer Support, and
• BitDeerOfficial.

[Official_Bitdeer.com]

For Point 1 and 2

Thank you for clarifying the reason for the ban.
Can you please guide me now what can be done to get out of this ban situation? I am not sure who the particular staff member was that was handling the account back then. They were obviously unaware of the basic etiquette and rules of engagement on an online forum like this.

However, we would like to move past that issue and create a clean and honest image of us over here. So please guide us.

Point 3.

Again, I am not sure what the staff member had in their head when they were creating all those accounts, I wasn't aware of their existence either.
It seems all of them were created prior to the account that got banned. And they have posted no content from those accounts.

So I'm not sure if the existence of those accounts can be seen as ban evasion.

To the best of my knowledge, this account I am posting from is the only account that was created post the Ban of this account: https://bitcointalk.org/index.php?action=profile;u=2509476 And this is done to make a ban appeal.

Considering all that has been said now. I'd like to add that we're a company that is offering the Bitcoin community a platform to share Computing power. It is very important for people to post honest reviews about our site and express their trust or distrust regarding our business. Without a proper presence on Bitcointalk, that cannot happen.

So, I humbly seek your permission to move forward and engage with this community outside of the Meta section using this account that I am posting from. I can assure you, there will be no unsolicited advertising or garbage posts from us going forward.

[suchmoon]

Again, I am not sure what the staff member had in their head when they were creating all those accounts, I wasn't aware of their existence either.
It seems all of them were created prior to the account that got banned. And they have posted no content from those accounts.

That's because the accounts have been nuked (banned and all posts deleted).

A couple more of your unruly employees:
https://bitcointalk.org/index.php?action=profile;u=2528729
https://bitcointalk.org/index.php?action=profile;u=2528931

It's hard for me to believe your sob story and your assurances if you can't even control your "staff". But I'm not a moderator so maybe you'll get lucky.

[Official_Bitdeer.com]

Thank you for bringing those 2 accounts to my attention, and thank you for your opinion.

If they were actually created by us then that is a clear case of ban evasion. But I am sure this all because of the lack of knowledge and the importance of this forum. Something my employer has now grown to understand and appreciate. We are being straightforward about the situation. No sob stories or excuses, just facts.

No one has to place their trust in us, just give us the benefit of the doubt and let us be a part of this community. If we squander it, I am sure we can be booted again.

Going forward we would like this account to be the main representative of BitDeer.com and we need a moderator's or admin's permission for that. And I humbly request for the same.

[Vod]

About the plagiarised design, we hired someone who gave us this banner ad and we went with it. We even paid them good money to create the banners.

The solution is simple.  Provide the name of this scammer so no one else gets scammed and HE/SHE can be banned.

Or, if you have PMs from this scammer, use the "Report to Moderator" button.

[Steamtyme]

This isn't the first time I've given this advice to a company that has run afoul of the rules. You should consider hiring a Community manager, not some local or even a current employee. An established member of this forum that understands the rules and will assist you in promoting your business within that vein.
I remember the discussion around the Ad at the time as I posted there. It definitely had nothing to do with the Banner, as this was theymos's response posted by lightlord

~snip~

I tried, if those are considered not the same, then I don't know what is considered the same.

[Official_Bitdeer.com]

About the plagiarised design, we hired someone who gave us this banner ad and we went with it. We even paid them good money to create the banners.

The solution is simple.  Provide the name of this scammer so no one else gets scammed and HE/SHE can be banned.

Or, if you have PMs from this scammer, use the "Report to Moderator" button.

That was my first reaction as well. But you need to see this response where I clarified the situation.

For someone new to this forum, going through all the signatures and finding the similarities in design would not even be an afterthought especially since we hired someone, they cheated us. The service provider's telegram handle does not even exist anymore. They said they were an experienced member and even shared their profile link I am told. But now the chat records are empty. So they are not even available for a refund claim. That is a risk we know we have to take when hiring someone online. And sadly we fell for the oldest trick in the book.

This isn't the first time I've given this advice to a company that has run afoul of the rules. You should consider hiring a Community manager, not some local or even a current employee. An established member of this forum that understands the rules and will assist you in promoting your business within that vein.

Yes, but none of that will happen unless we get permission to stay and use this forum. We are already suffering now by having picked a forum member to work for us, we are not looking to repeat that mistake. We want to have stricter control over the quality of content and interaction being put out of this account.

[TGD]

Question for OP, Do you avail banner design service to one of the Banner designer here in the forum? If yes then I understand your. Some designer here shows there previous work to their customer so that they will have idea on what the customer preferred design. I'm no expert on plagiarism case but if the designer itself use the same template then revise it base on what the customer preferred then I think it's justifiable.


Be patient and honest. Moderators here are very considerable as long as you are showing cooperation for change to them. If ever they give you second chance. Make sure to hire reputable member here as your company representative so that your image will not gonna be a clown again just like what you did on your previous blatantly spamming on different mining threads with your company name.