Stay away from them.
I should have read here before sending funds to them
They are now requesting more funds so they can unlock my account.
Please post screenshots of your correspondence with them after you remove your personal information.
Sorry to read about your situation they applied the same tactic to another user who posted in the forum to bring the Bituary exchange scam to our attention.
They lock accounts, ask for more funds in order to release funds then instead of releasing ask more funds again but never release funds. It is a fake exchange set up to selective scam users.