RESOLVED! Cloudbet ingame error found

[minak0blondie]

When I played for low bets everything worked normal!
But when I put 30 mbtc suddenly something broke and the just cancelled my bet after it wins!

I have screenshots of my game!

This is BEFORE

https://v2uploads.zopim.io/3/z/X/3zX0iMDiqaDhLzZ8VHVzErLtT3mptZUz/7c74b00514d602e268ffe49050b3660b07d78283.jpg

This is AFTER

https://v2uploads.zopim.io/3/z/X/3zX0iMDiqaDhLzZ8VHVzErLtT3mptZUz/ca718e04ecbfeee95c0b181fd8771bddcd843c09.jpg


CLOUDBET WTF??? Please invite their representative

[DoublerHunter]

When I played for low bets everything worked normal!
But when I put 30 mbtc suddenly something broke and the just cancelled my bet after it wins!

I have screenshots of my game!

This is BEFORE



This is AFTER




CLOUDBET WTF??? Please invite their representative

^ Please contact Cloudbet account here, https://bitcointalk.org/index.php?action=profile;u=154563
And also their ANN thread here, https://bitcointalk.org/index.php?topic=333552.0
If you can provide strong evidence of what you have a claim you can remove this topic to scam accusation board.

[SyGambler]

can't really judge from screenshots but yeah it really looks like there is something wrong
wouldn't worry about it  since the amount is relatively small to a casino like cloudbet , but bugs do happen from time to time so hopefully their rep will show up and check your case

in case you haven't created a support ticket yet it's better to do so and send them these screenshots as well , it will get fixed I'm sure but hope it won't take long

If you can provide strong evidence of what you have a claim you can remove this topic to scam accusation board

I doubt there is any way to prove this without support getting involved , but so far the screenshots are good enough and I doubt that any player can get any other proofs when playing the live casino games

[Deathwing]

You can always create a thread on Scam Accusations category if you'd like. I was wondering, have you even tried contacting their official customer support before creating a thread here? Did you even write in their announcement thread? You really should before creating this topic on Gambling cat.

[minak0blondie]

I talked to support.
They said - they will contact Ezugi.
Then asked if they see my bet of 30+ - they say - "There were 5 bets made today and they were bets made of 0.0002, 0.001, 0.0005, 0.0005 & 0.0005. There haven't been any bets made with that amount. None whatsoever."

[SyGambler]

I talked to support.
They said - they will contact Ezugi.
Then asked if they see my bet of 30+ - they say - "There were 5 bets made today and they were bets made of 0.0002, 0.001, 0.0005, 0.0005 & 0.0005. There haven't been any bets made with that amount. None whatsoever."

then something for sure isn't right and there is a bug going on , this can explain that the 30 bet didn't go through but it doesn't explain missing the rest of your balance
my guess is that your bet won't be honored cause it wasn't accepted probably , but you will get that bet refunded + the extra btc in your balance that disappeared after that bet

[Quidat]

I talked to support.
They said - they will contact Ezugi.
Then asked if they see my bet of 30+ - they say - "There were 5 bets made today and they were bets made of 0.0002, 0.001, 0.0005, 0.0005 & 0.0005. There haven't been any bets made with that amount. None whatsoever."

then something for sure isn't right and there is a bug going on , this can explain that the 30 bet didn't go through but it doesn't explain missing the rest of your balance
my guess is that your bet won't be honored cause it wasn't accepted probably , but you will get that bet refunded + the extra btc in your balance that disappeared after that bet

Definitely a bug since that 30mbtc had been credited but based up on the screenshot. First thing i do notice first that the entire balance was wiped out which it should really still have some remaining amounts.

[Forgotoldaccount]

Cloudbet are a probably the least scammy of all the bitcoin casinos. If something occurred it was ezugi fault.
Why would they want to fuck you over 30mbtc.. Theyve paid me 30 BTC before with no problem.

Change your title it is just wrong

[minak0blondie]

After I put 30+ bet and it won - all my balances cleared in casino and were returned in balance without any winnings!
I don't know whoe's bug it is but Cloudbet has to add 30+ mbtc winning to my balance.
Now they just wasting my time telling they've wrote to Ezugi.
Please invite Cloudbet user, I don't know how to do that.

[minak0blondie]

Cloudbet are a probably the least scammy of all the bitcoin casinos. If something occurred it was ezugi fault.
Why would they want to fuck you over 30mbtc.. Theyve paid me 30 BTC before with no problem.

Change your title it is just wrong

Ok if they solve my/their problem I will change the title. If not - then title is fully correct!

[RapTarX]

I have been a member of Cloudbet for a while, never faced this type of problem, although my bet are pretty low than yours. I guess they gonna fix it, they are one of the top reputed sites among this industry.

Please invite Cloudbet user, I don't know how to do that.

I have sent a PM to Cloudbet to respond here.

[minak0blondie]

Please invite Cloudbet user, I don't know how to do that.

I have sent a PM to Cloudbet to respond here.

Thank you

[ChrisPop]

I don't know the current situation of CloudBet but back in the days when I have used to bet there the experience was smooth, but if I remember good there were some scam accusations as well and since then I have stopped  using them as a betting platform. In my opinion there are much better choices out there like NitrogenSports, Sportsbet.io or the new "directbet" successor - dbet.io

[KennyR]

Cloudbet is one among the leading gambling site that has good number of users as well gained good reputation through its seamless service and support. Issues arising in between happens with every website, how this has been considered and solved is important. Already Cloudbet have directly responded to users through our forum and solved the difficulties experienced.

[CryptoVzla]

i dont think its scam website, i never facing this problem on their website before !
its might bug , you should contact their support and solved this nicely, Goodluck Sir !

[acroman08]

i dont think its scam website, i never facing this problem on their website before !
its might bug , you should contact their support and solved this nicely, Goodluck Sir !

The OP already did and is now just waiting for Ezugi to respond.

I talked to support.
They said - they will contact Ezugi.
Then asked if they see my bet of 30+ - they say - "There were 5 bets made today and they were bets made of 0.0002, 0.001, 0.0005, 0.0005 & 0.0005. There haven't been any bets made with that amount. None whatsoever."

I talked to support.
They said - they will contact Ezugi.
Then asked if they see my bet of 30+ - they say - "There were 5 bets made today and they were bets made of 0.0002, 0.001, 0.0005, 0.0005 & 0.0005. There haven't been any bets made with that amount. None whatsoever."

then something for sure isn't right and there is a bug going on , this can explain that the 30 bet didn't go through but it doesn't explain missing the rest of your balance
my guess is that your bet won't be honored cause it wasn't accepted probably , but you will get that bet refunded + the extra btc in your balance that disappeared after that bet

Definitely a bug since that 30mbtc had been credited but based up on the screenshot. First thing i do notice first that the entire balance was wiped out which it should really still have some remaining amounts.

if there really is a bug a compensation must be given to the OP to admit that the mistake was theirs. because if not, one can assume they are just doing
this type of thing to avoid loss.

[Joel_Jantsen]

Not surprised to see scam accusations against CloudBet once or twice every month. I mean what could go wrong?

Why would they want to fuck you over 30mbtc.. Theyve paid me 30 BTC before with no problem.

Change your title it is just wrong

Have you heard of Survivorship bias? Read about that fallacy, please. The title should be here as long as his problem isn't solved. I hope this doesn't turn into another suspicious account investigation bullshit.

[RapTarX]

Not surprised to see scam accusations against CloudBet once or twice every month. I mean what could go wrong?

I never saw any other scam accusation than this. I'm new to the forum, as well as new to Cloudbet. Would love to have some more links, I don't want to put my BTC in a scam gambling site.

Have you heard of Survivorship bias? Read about that fallacy, please. The title should be here as long as his problem isn't solved. I hope this doesn't turn into another suspicious account investigation bullshit.

This is ridiculous, I have seen one other site to do the same. I too think as long as the problem don't get solved, title muat be kept the same.

I really hope that Cloudbet will respond here. I had a little talk with him and I guess he will be here to defend the case with the truth.

[Cloudbet]

When I played for low bets everything worked normal!
But when I put 30 mbtc suddenly something broke and the just cancelled my bet after it wins!

I have screenshots of my game!

This is BEFORE



This is AFTER




CLOUDBET WTF??? Please invite their representative

Hi minak0blondie,

Can you please PM your account details so I can get someone to look into your complaint? Thanks

[minak0blondie]

When I played for low bets everything worked normal!
But when I put 30 mbtc suddenly something broke and the just cancelled my bet after it wins!

I have screenshots of my game!

Hi minak0blondie,

Can you please PM your account details so I can get someone to look into your complaint? Thanks

PMed