lost BTC on block.io

[donaskd]

Hi.
Block.io lost my btc and didnt answer.

I sent 0.021 BTC to my wallet 3MUQgsmu5hvTPFztN1WVaneLecXZvKQPfQ
txid 242ad2acb160f1bc84f6a7e0a23b4d44295d137a5e1b522a3ef2f1771b6a73c9

After this I seen transaction in green "pending" in block.io interface, but after over 25 confirmation transaction lost from pending, didnt credited to my account and didnt see in history block.io

https://prnt.sc/q1so9c


block.io support didnt answer to my.
How I can resolve it? Please help.

[bitmover]

Your coins are there in the address you said., just checked in the block explorer

Do you have your Seed(24 words)?
If you have your seed, just go to Electrum.org, insert your seed and you will be able to have your bitcoins again.

I took a look at https://block.io/security and the whole thing looks very insecure.... The keys are stored in many online servers... Just use another wallet. Electrum desktop is a good choice.

[donaskd]

Your coins are there in the address you said., just checked in the block explorer

Do you have your Seed(24 words)?
If you have your seed, just go to Electrum.org, insert your seed and you will be able to have your bitcoins again.

I took a look at https://block.io/security and the whole thing looks very insecure.... The keys are stored in many online servers... Just use another wallet. Electrum desktop is a good choice.

yes, my btc in address, but didnt see on block.io interface.
i didnt have seed, but have private keys, but i didnt know what is

[ranochigo]

Your address is a P2SH address. This means that there are conditions for which the signature has to fulfill in order for the signature to be valid. This could be in the form of multisig or P2WSH over P2SH.

Try to determine the type of address it is. If possible, try to explore the page to find the redeem script, the private keys associated with the address.

[donaskd]

I have this
https://prnt.sc/q1ttnw

this can help with access to bitcoin?

[100bitcoin]

Hi.
Block.io lost my btc and didnt answer.

I sent 0.021 BTC to my wallet 3MUQgsmu5hvTPFztN1WVaneLecXZvKQPfQ
txid 242ad2acb160f1bc84f6a7e0a23b4d44295d137a5e1b522a3ef2f1771b6a73c9

After this I seen transaction in green "pending" in block.io interface, but after over 25 confirmation transaction lost from pending, didnt credited to my account and didnt see in history block.io

https://prnt.sc/q1so9c


block.io support didnt answer to my.
How I can resolve it? Please help.

I checked your address with my Block.IO API key and it shows BTC0.02179330 on it.

https://block.io/api/v2/get_address_balance/?api_key=my-blockio-api-key&addresses=3MUQgsmu5hvTPFztN1WVaneLecXZvKQPfQ

Response

Code:

{
  "status" : "success",
  "data" : {
    "network" : "BTC",
    "available_balance" : "0.02179330",
    "pending_received_balance" : "0.00000000",
    "balances" : [
      {
        "user_id" : null,
        "label" : null,
        "address" : "3MUQgsmu5hvTPFztN1WVaneLecXZvKQPfQ",
        "available_balance" : "0.02179330",
        "pending_received_balance" : "0.00000000"
      }
    ]
  }
}

So, I'd suggest you to log out and log in to your dashboard and check whether balance has appeared on 3MUQgsmu5hvTPFztN1WVaneLecXZvKQPfQ.

[hugeblack]

As long as the currencies are in that wallet it is better to wait for a response from the support team. Make sure all the private keys are safe and no one knows.
How many private keys do you have, and is it enough to spend coins?

Do you have your Seed(24 words)?
If you have your seed, just go to Electrum.org, insert your seed and you will be able to have your bitcoins again.

AFAIK, you can’t create/import "single" Multi-signatures addresses using Electrum

This is similar to what you can do with BitcoinCore, if you don't receive a response from the support team.


https://bitcointalk.org/index.php?topic=2949640.msg30586188#msg30586188

Step 1 - Get your private key data from block.io, this will be in the form:

* Address: 33o4MoDSFrfKSznHLBzwKigpTQvMiWWsHr
* Address Type: P2WSH-over-P2SH
* Required Signatures: 2
* Redeem Script: 2 035fdaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaadedf1 029c7bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb90d92 OP_CHECKMULTISIG
* Redeem Script Hex: 522xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx2ae
* Public Keys: ["035fdaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaadedf1", "029c7bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb90d9"]
* Private Keys: ["L4nSdddddddddddddddddddddddddddddddddddddddddBZ", "L32eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaE"]
* Complete. Handle with secrecy. Do not share. Do not store insecurely.

[donaskd]

Hi.
Block.io lost my btc and didnt answer.

I sent 0.021 BTC to my wallet 3MUQgsmu5hvTPFztN1WVaneLecXZvKQPfQ
txid 242ad2acb160f1bc84f6a7e0a23b4d44295d137a5e1b522a3ef2f1771b6a73c9

After this I seen transaction in green "pending" in block.io interface, but after over 25 confirmation transaction lost from pending, didnt credited to my account and didnt see in history block.io

https://prnt.sc/q1so9c


block.io support didnt answer to my.
How I can resolve it? Please help.

I checked your address with my Block.IO API key and it shows BTC0.02179330 on it.

https://block.io/api/v2/get_address_balance/?api_key=my-blockio-api-key&addresses=3MUQgsmu5hvTPFztN1WVaneLecXZvKQPfQ

Response

Code:

{
  "status" : "success",
  "data" : {
    "network" : "BTC",
    "available_balance" : "0.02179330",
    "pending_received_balance" : "0.00000000",
    "balances" : [
      {
        "user_id" : null,
        "label" : null,
        "address" : "3MUQgsmu5hvTPFztN1WVaneLecXZvKQPfQ",
        "available_balance" : "0.02179330",
        "pending_received_balance" : "0.00000000"
      }
    ]
  }
}

So, I'd suggest you to log out and log in to your dashboard and check whether balance has appeared on 3MUQgsmu5hvTPFztN1WVaneLecXZvKQPfQ.

this screen in NOW
https://prnt.sc/q1u1wi

didnt have btc on balance

[donaskd]

As long as the currencies are in that wallet it is better to wait for a response from the support team. Make sure all the private keys are safe and no one knows.
How many private keys do you have, and is it enough to spend coins?

Do you have your Seed(24 words)?
If you have your seed, just go to Electrum.org, insert your seed and you will be able to have your bitcoins again.

AFAIK, you can’t create/import "single" Multi-signatures addresses using Electrum

This is similar to what you can do with BitcoinCore, if you don't receive a response from the support team.


https://bitcointalk.org/index.php?topic=2949640.msg30586188#msg30586188

Step 1 - Get your private key data from block.io, this will be in the form:

* Address: 33o4MoDSFrfKSznHLBzwKigpTQvMiWWsHr
* Address Type: P2WSH-over-P2SH
* Required Signatures: 2
* Redeem Script: 2 035fdaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaadedf1 029c7bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb90d92 OP_CHECKMULTISIG
* Redeem Script Hex: 522xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx2ae
* Public Keys: ["035fdaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaadedf1", "029c7bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb90d9"]
* Private Keys: ["L4nSdddddddddddddddddddddddddddddddddddddddddBZ", "L32eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaE"]
* Complete. Handle with secrecy. Do not share. Do not store insecurely.

i write pm for you

[100bitcoin]

Hi.
Block.io lost my btc and didnt answer.

I sent 0.021 BTC to my wallet 3MUQgsmu5hvTPFztN1WVaneLecXZvKQPfQ
txid 242ad2acb160f1bc84f6a7e0a23b4d44295d137a5e1b522a3ef2f1771b6a73c9

After this I seen transaction in green "pending" in block.io interface, but after over 25 confirmation transaction lost from pending, didnt credited to my account and didnt see in history block.io

https://prnt.sc/q1so9c


block.io support didnt answer to my.
How I can resolve it? Please help.

I checked your address with my Block.IO API key and it shows BTC0.02179330 on it.

https://block.io/api/v2/get_address_balance/?api_key=my-blockio-api-key&addresses=3MUQgsmu5hvTPFztN1WVaneLecXZvKQPfQ

Response

Code:

{
  "status" : "success",
  "data" : {
    "network" : "BTC",
    "available_balance" : "0.02179330",
    "pending_received_balance" : "0.00000000",
    "balances" : [
      {
        "user_id" : null,
        "label" : null,
        "address" : "3MUQgsmu5hvTPFztN1WVaneLecXZvKQPfQ",
        "available_balance" : "0.02179330",
        "pending_received_balance" : "0.00000000"
      }
    ]
  }
}

So, I'd suggest you to log out and log in to your dashboard and check whether balance has appeared on 3MUQgsmu5hvTPFztN1WVaneLecXZvKQPfQ.

this screen in NOW
https://prnt.sc/q1u1wi

didnt have btc on balance

API has shown you have money in it. So, use API to withdraw from it.

https://block.io/api/v2/withdraw_from_addresses/?api_key=your-blockio-api-key&from_addresses=3MUQgsmu5hvTPFztN1WVaneLecXZvKQPfQ&to_addresses=Your_Bitcoin_Address&amounts=0.0217&priority=low

Reference: https://block.io/docs/basic (Withdraw From Addresses)

[donaskd]

Hi.
Block.io lost my btc and didnt answer.

I sent 0.021 BTC to my wallet 3MUQgsmu5hvTPFztN1WVaneLecXZvKQPfQ
txid 242ad2acb160f1bc84f6a7e0a23b4d44295d137a5e1b522a3ef2f1771b6a73c9

After this I seen transaction in green "pending" in block.io interface, but after over 25 confirmation transaction lost from pending, didnt credited to my account and didnt see in history block.io

https://prnt.sc/q1so9c


block.io support didnt answer to my.
How I can resolve it? Please help.

I checked your address with my Block.IO API key and it shows BTC0.02179330 on it.

https://block.io/api/v2/get_address_balance/?api_key=my-blockio-api-key&addresses=3MUQgsmu5hvTPFztN1WVaneLecXZvKQPfQ

Response

Code:

{
  "status" : "success",
  "data" : {
    "network" : "BTC",
    "available_balance" : "0.02179330",
    "pending_received_balance" : "0.00000000",
    "balances" : [
      {
        "user_id" : null,
        "label" : null,
        "address" : "3MUQgsmu5hvTPFztN1WVaneLecXZvKQPfQ",
        "available_balance" : "0.02179330",
        "pending_received_balance" : "0.00000000"
      }
    ]
  }
}

So, I'd suggest you to log out and log in to your dashboard and check whether balance has appeared on 3MUQgsmu5hvTPFztN1WVaneLecXZvKQPfQ.

this screen in NOW
https://prnt.sc/q1u1wi

didnt have btc on balance

API has shown you have money in it. So, use API to withdraw from it.

https://block.io/api/v2/withdraw_from_addresses/?api_key=your-blockio-api-key&from_addresses=3MUQgsmu5hvTPFztN1WVaneLecXZvKQPfQ&to_addresses=Your_Bitcoin_Address&amounts=0.0217&priority=low

Reference: https://block.io/docs/basic (Withdraw From Addresses)

didnt work, unfortunately

{
  "status" : "fail",
  "data" : {
    "error_message" : "Cannot withdraw funds without Network Fee of 0.00000000 BTC. Maximum withdrawable balance is 0.00000000 BTC.",
    "available_balance" : "0.00000000",
    "max_withdrawal_available" : "0.00000000",
    "minimum_balance_needed" : "0.02170000",
    "estimated_network_fee" : "0.00000000"
  }
}

[donaskd]

support answer and btc credited to account. thanks all for help