Hacked into the stock exchange YOBIT

[DioDao]

Hi, everybody. Mining and trading on Yobit for about 3 years everything was fine. All protection, antivirus Google 2fa. In early December, I could not get on the stock exchange. Does not accept login password and 2fa. The very a click button, restore parole. Writes hold for a day, try tomorrow. At this point they write on the website to indicate those mail and nick stock. In response to the standard letter, check the domains of the exchange. I'm always okay with that.
pass the day. I press change password . Comes the reference on change. comes the reference t change and most interesting not accepts Google code 2fa. How many not tried to futile. The application is on the iPhone which is exactly always with me and just did not appear anywhere I Begin to write to technical support in The meantime, a day has passed . Send a form of removing the code Google. There is all information about the computer operating system, email, Nick, phone, where was the conclusion. Well, of course information about the number of coins trades and so on. Everything described up to the point when the coins traded. This information there is no not have whom except me. Answer in almost a day comes a letter that will disable 2fa for three days. Ah think wait options there is no. Takes place exactly two days, although he wrote that the three should be.
a letter arrives that two hours will disable 2fa and change your password . Waited. changed the password I go to the exchange , and there is empty. In different currencies, there was about 0.56-0.58 bitcoin. I begin to look at the conclusions immediately. Conclusions only my month ago the latest. I don't understand . Look codes Yobit. There's also nothing. I start looking at orders and deals. That's where it happened.  All my currency was converted into rubles and dollars. And simply began to invest in coin TKLN I at all Pro such a not heard. Take on 300 dollars, a coin merge on 50 roughly speaking and so all my balance up to zero. And judging by the number of pages of transactions all this was done by the bot as well as buying and selling.  There were too many warrants. The very a began write in technical support.  The result is this: 6 tickets were written. The latter was with the question why the unanswered situation. It hung a couple of days and its status is closed. That's how my comrades treated me. Besides, the tickets found the correspondence to Matveevka with my account that has incorrectly entered the password that I forgot sorry make sure the lock is given for withdrawal for three days . In short, this admin unlocks judging by the correspondence in an hour. Although three days and always such rules And here for hour !!! Removed.  Consider that at the same time I sat and waited for the entrance and removal of hold to change the password When everything is removed . I have questions to them as can be was to circumvent 2fa as lifted for hour blocking account Matveevka and as they not blocked for suspicious actions. Even on days is not the same lock that you do when changing the password. How 2fa was bypassed. The word computer which I have on the exchange . The computer turns on only when I go to the exchange. Now technical support is silent for 4 days without saying anything. It turns out that the Google code on this exchange is useless? And how does technical support work if you can do it all so easily. The computer ran on viruses than only it is possible all licenses. All screenshots are made. Not need to write that is to blame himself and opened letter. All that can be I respected always. Although later wrote them on Twitter and Varden allegedly technical support specialist offered to start a new account and put there 0.15 bitcoin, create A yobit code and send it to him. It turns out they have even tweeted on the official page ye sit scammers. And all correspondence sent from the hacked account to technical support and here on this question they for 15 minutes sent some messages . I in this appeal has invested them records Pro - account and they again fell silent.

[suchmoon]

Try to put your accusation into this format: https://bitcointalk.org/index.php?topic=260073.0

If you're using a translation tool you to first make sure your original post is impeccable and then edit the translation for obvious errors (EBIT -> Yobit). If you don't care enough to spend a few minutes on this - nobody else will either.

[NeuroticFish]

OP try to go to the local board for your language and ask there for help, I am sure that some of them can help you with fixing the errors, format and so on.
Right now the text is unreadable.


I don't know what the story is and I don't know if this helps, still: Yobit support is very hard to reach; I've seen plenty of complains about that and I had my problems too. One way to make them talk with you is to ask day after day in their shoutbox.