Dont have the right to know WHO OWNS YOUR MONEY

[HammadAli]

Today i contacted Binance via their Support and a customer service agent joined the chat. I just wanted to know where Binance headquarter is? And then you can just have a look at the chat.






I contacted the support three times and on all occasions i got the same answer. My question is simple. I am not asking for exact location i just want to know the country and the city. According to them i dont even have the right to know who is handling with my money.

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[Furryball]

If you've been listening or reading about crypto news you must have heard about this countless time about their head office, even fake news says police bust binance head office too but turn the table on yourself, if you are the owner will you tell stranger? Anyways, binance has its headquarters in Malta after shifting out of China and Japan subsequently. The company started in china but had to shift its servers and headquarters out of the country due to a government ban on cryptocurrency trading. I expect this should be enough for you

[bassbity]

I think why you want to know the Binance office do you want to go there to see it in person? Binance is a popular exchange and they might keep it a secret, and I've seen a number of articles that Binance's office is in Shanghai, but that was also denied by Binance so I don't know which is true.

[NathanJB]

Their office is anonymous also. They do not have a known headquarters. I have also read a lot of news in the past that says Binance's operations are happening at locations that could move from one to another in just a quick time. They do not disclose any information that would lead them open to the public. Even the lowest employee of this large exchange cannot disclose very important data about Binance.

Are you really talking to a legit Binance support? He does not even use the right capitalization of letter.

[HammadAli]

If you've been listening or reading about crypto news you must have heard about this countless time about their head office, even fake news says police bust binance head office too but turn the table on yourself, if you are the owner will you tell stranger? Anyways, binance has its headquarters in Malta after shifting out of China and Japan subsequently. The company started in china but had to shift its servers and headquarters out of the country due to a government ban on cryptocurrency trading. I expect this should be enough for you

So a customer to them is  a stranger? Lets talk about BANCOR. As per information given by their chat, its headquarters is in Switzerland and technical HQ is in Tel Aviv. So why BANCOR told me as i was also a stranger?

[HammadAli]

I think why you want to know the Binance office do you want to go there to see it in person? Binance is a popular exchange and they might keep it a secret, and I've seen a number of articles that Binance's office is in Shanghai, but that was also denied by Binance so I don't know which is true.

So basically you are flowing with the wind. But just watch out from the time when this wave will put you in a dead end.

[TanakabZX]

Its safer not to disclose their location to anybody, its just a normal procedure be rest assured that binance is a very good crypto exchange, after the last hack on the exchange few thought its over but they refund all lost funds to owners, they have good reputation and they care about it

[HammadAli]

Its safer not to disclose their location to anybody, its just a normal procedure be rest assured that binance is a very good crypto exchange, after the last hack on the exchange few thought its over but they refund all lost funds to owners, they have good reputation and they care about it

Okay. The thing is scammers dont choose you. You choose people to scam you. And Binance can be one of them. CAN BE!!!

[iamaruf]

I think they are right.Because they can't share there office location for safety purpose.Who know if they share there location then cops or robbers attack them?And I don’t think that your question was relevant. If you afraid why you are holding or storing your coins in binance?  You can keep your coin in your personal wallet.           

[TRONTON]

Their protocol for providing sensitive information is more stringent, we have also read how the news about the office raid that was allegedly a binance in Hong Kong last month, although it was immediately rejected by CZ.

They seem to prevent further questions from the topic that you are talking about for security procedures. It is better if you communicate with residents in Malta to ensure the correct answer about the physical binance office.

[Novatech8]

Its safer not to disclose their location to anybody, its just a normal procedure be rest assured that binance is a very good crypto exchange, after the last hack on the exchange few thought its over but they refund all lost funds to owners, they have good reputation and they care about it

Okay. The thing is scammers dont choose you. You choose people to scam you. And Binance can be one of them. CAN BE!!!

Agreed, if this is what you have in your head then stay away from centralized exchanges or don't leave coins and tokens on any exchange, its that easy or go for DEX exchange because its P2P trading, no need for profile accounts or any third party

[blockman]

Didn't they opened up an office in Malta? there's also a fake news last time about their Shanghai offices. I understand your point of knowing their location so that if a trouble comes out and your funds is at stake, you can simply go to their office to expedite your concern. But before signing in, is it on their ToS?

[o48o]

According to them i dont even have the right to know who is handling with my money.

If you are trusting your money in their hands, you are trusting on their judgement on security. I would prefer that they wouldn't tell their everyone their weak attack points.
And since you have a possibility to withdraw at any point and deposited your money by yourself, i don't know where you are getting the idea of having some sort of right of knowledge in this.

Call your bank and ask them about transportation routes and timetables of their next money transfers because as a customer you have a right to know and see how they will take that.

[JeffBrad12]

If you've been listening or reading about crypto news you must have heard about this countless time about their head office, even fake news says police bust binance head office too but turn the table on yourself, if you are the owner will you tell stranger? Anyways, binance has its headquarters in Malta after shifting out of China and Japan subsequently. The company started in china but had to shift its servers and headquarters out of the country due to a government ban on cryptocurrency trading. I expect this should be enough for you

So a customer to them is  a stranger? Lets talk about BANCOR. As per information given by their chat, its headquarters is in Switzerland and technical HQ is in Tel Aviv. So why BANCOR told me as i was also a stranger?

Different company have different policies and Binance is known to be popular exchange and could potentially attract unwanted problems it's their right to not disclose their headquarter and if you are checking the term and agreement in their exchange as well as signing up yourself in their exchange service you are indirectly agree with their policies. Also I think that this kind of topic belong in the service discussion section.

[nicolas1979]

Most exchanges will hide their real locations, this is needed to avoid complaint from customer directly. This is on line business so everything should be done by on line. As long Binance can give services in good way that's enough because that we need from binance, nothing else.

[istiak2277]

I think they did it because of their security. It's a popular exchange and if people know where their actual location is maybe some people can cause a problem with them who don't like binance. If this is their policy and they already inform you about that in their terms and conditions then they also have the right to maintain their policy. But I think we have the right to know where our money is and it's safe or not.

[Byakuga]

I trust binance exchange not with my funds though but they are the most straight thinking team i have ever seen, they have all chances to carter away with users funds that worth millions but they care more about their existence, the safer way with exchange is never leave huge amount on them

[cryptonewbie]

Today i contacted Binance via their Support and a customer service agent joined the chat. I just wanted to know where Binance headquarter is? And then you can just have a look at the chat.






I contacted the support three times and on all occasions i got the same answer. My question is simple. I am not asking for exact location i just want to know the country and the city. According to them i dont even have the right to know who is handling with my money.

I understand why you are skeptical about Binance's refusal to reveal their headquarters location but I feel there is a very good reason for it. The crypto space is not regulated by government at the moment and so they have no obligation to reveal their location to any one

[naikturun]

maybe it's the rules of their superiors, they are just employees and follow the rules.
try reading information about binance or events that will be held by binance.
maybe there will be a clue from that.

[lighpulsar07]

Did you look around their website since sometimes the address of their headquarters are located in about, support just look at their website you'll find it there. How come that putting the company's address isn't allowed in their company policy? In my country the exchange coins.ph has their address posted and it can be accessed by anyone...