Blockchain info not displaying balance

[blibble69]

My blockchain info wallet does not show my balance and I cannot send or receive from the wallet. It just says ' oops something went wrong here ' This has been going on for 24 hours now anyone else having this issue?

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[1714329407]

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[nc50lc]

You cannot receive? FYI,you can receive bitcoins/alts to your addresses even if your account is offline.
Are you getting the error upon clicking "send" or "request"? It's working at my end.

[blibble69]

Yes I get the error when clicking on send or request

[blibble69]

When I click on settings then I click on wallets and address's I get - ' There is an issue with the wallet and this page may have limited functionality, such as balances not showing.
Message: Server error, please try again later '

EDIT - OK its showing my balance now and I can receive but cannot send

[blibble69]

OK now I click send and the option comes up to put the address I am sending too e.t.c but when I try send it says insufficient balance even though I know I have enough and the balance says I have enough..

[Herbert_kopf]

OK now I click send and the option comes up to put the address I am sending too e.t.c but when I try send it says insufficient balance even though I know I have enough and the balance says I have enough..

probably blockchain has issues, I guess soon you will be good

[blibble69]

I created another wallet on blockchain info wallet and it works fine though. I put my 12 word seed in electrum to restore the wallet there but its been synchronising for 5 minutes. If that works does that mean I can access my coins on my blockchain info wallet ( if it works again ) and on electrum at the same time?

[blibble69]

I restored it on electrum using my 12 word seed and the balance is there but I try send out of electrum and I get this - 'The server returned an error when broadcasting the transaction. Consider trying to connect to a different server, or updating Electrum. Unknown error '
So does this mean blockchain infos server has an issue I don't understand or is it the actual blockchain?
So just having the seed does not mean I own the bitcoins?

[AltcoinBuilder]

I restored it on electrum using my 12 word seed and the balance is there but I try send out of electrum and I get this - 'The server returned an error when broadcasting the transaction. Consider trying to connect to a different server, or updating Electrum. Unknown error '
So does this mean blockchain infos server has an issue I don't understand or is it the actual blockchain?
So just having the seed does not mean I own the bitcoins?

electrum is not related to blockchain.info. where you downloaded electrum? try to change server in preferences from menu.

[NeuroticFish]

I created another wallet on blockchain info wallet and it works fine though. I put my 12 word seed in electrum to restore the wallet there but its been synchronising for 5 minutes. If that works does that mean I can access my coins on my blockchain info wallet ( if it works again ) and on electrum at the same time?

I keep telling the same all over again: you coins are not in the wallet, they're on the network; the wallet (usually) handles the keys.
This means that you (and others!) can have many instances so the wallet. Whoever has the keys can spend (so don't just fool around with that seed, since if you have malicious software on your computer/laptop somebody may steal your coins; write down the seed and keep it safe).

So yes, you can spend from blockchain.com or electrum.
(I hope that you have a clean / correct Electrum from electrum.org)

[blibble69]

Thanks yes it is a clean electrum and I have the seed safe

[Potato Chips]

Thanks yes it is a clean electrum and I have the seed safe

The best way to verify if it's clean is to verify the file, did you do it? (tutorial: https://bitcoinelectrum.com/how-to-verify-your-electrum-download/)

Also, Importing it to another wallet means it'd be available on both ends (previous & present) so it's recommended to generate a new seed and send all the funds there.

the balance is there but I try send out of electrum and I get this - 'The server returned an error when broadcasting the transaction. Consider trying to connect to a different server, or updating Electrum. Unknown error '

Have you solved this? here's how you change the server https://bitcoinelectrum.com/how-to-switch-to-a-different-electrum-server/

[pooya87]

the balance is there but I try send out of electrum and I get this - 'The server returned an error when broadcasting the transaction. Consider trying to connect to a different server, or updating Electrum. Unknown error '

Have you solved this? here's how you change the server https://bitcoinelectrum.com/how-to-switch-to-a-different-electrum-server/

in most cases "the unknown error returned from server" problem occurs when there is some problem with the transaction that the user is trying to broadcast and this error shows up because electrum can not find the message that was returned from the server among the hard coded messages in the app itself (it is not a complete list).
if changing server didn't help, the only option is to figure out what is wrong with the transaction itself.

[blibble69]

Great news changing the server on electrum worked! Thanks everyone. Also the blockchain info wallet is still not showing a balance or anything so it must be them being buggy. Lesson learned!

[nc50lc]

-snip- Also the blockchain info wallet is still not showing a balance or anything so it must be them being buggy. Lesson learned!

It must be their copy of your wallet.aes.json, you can contact their support like others with same problem did, they'll fix it.

But if you wan't to stick with Electrum, create a new wallet with a new SEED.
Blockchain.com may say that they have no access to your unencrypted SEED/prv keys, but it's still better to use Electrum's native SEED.

[livingfree]

Also the blockchain info wallet is still not showing a balance or anything so it must be them being buggy. Lesson learned!

They've became buggy these days and after visiting my account there's an error message that says, they have an issue with their wallet. Maybe, they are upgrading their system and that affected the wallet itself.

Stop using them now, you should continue using Electrum now.

[DoublerHunter]

Also the blockchain info wallet is still not showing a balance or anything so it must be them being buggy. Lesson learned!

They've became buggy these days and after visiting my account there's an error message that says, they have an issue with their wallet. Maybe, they are upgrading their system and that affected the wallet itself.

^ I used them recently but I not satisfied with their service, I dont know why they had delay transactions in confirming the block before it becomes confirmed. Probably that was what the experienced by OP. I don't think so if that is a bug or probably OP did not refresh the site and the balance did not show quickly. Nevertheless, the cloud wallet as of now is not safe, a hardware wallet is the best but you need to spend a little amount of your money. There's is free Electrum wallet, so far, this is good.

[Patatas]

Also the blockchain info wallet is still not showing a balance or anything so it must be them being buggy. Lesson learned!

They've became buggy these days and after visiting my account there's an error message that says, they have an issue with their wallet. Maybe, they are upgrading their system and that affected the wallet itself.

^ I used them recently but I not satisfied with their service, I dont know why they had delay transactions in confirming the block before it becomes confirmed. Probably that was what the experienced by OP. I don't think so if that is a bug or probably OP did not refresh the site and the balance did not show quickly. Nevertheless, the cloud wallet as of now is not safe, a hardware wallet is the best but you need to spend a little amount of your money. There's is free Electrum wallet, so far, this is good.

Blockchain is the most buggy web wallet ever made. Forget the web wallet, they're one of the most buggy websites when it comes to something as important as someone's money. I don't know what type of turds they hire theirs as engineers. Simple things like user inputs, drop-downs, etc are not validated and updated properly which is the first thing any new developer learns.

@OP please don't go back to that crappy service ever again.

[bL4nkcode]

They've became buggy these days and after visiting my account there's an error message that says, they have an issue with their wallet. Maybe, they are upgrading their system and that affected the wallet itself.

These days? I thought they were since 2017, or even earlier. I have blockchain wallet using its android app, and I can't access them ever since I encountered such problem after an update until now, thread.

[livingfree]

They've became buggy these days and after visiting my account there's an error message that says, they have an issue with their wallet. Maybe, they are upgrading their system and that affected the wallet itself.

These days? I thought they were since 2017, or even earlier. I have blockchain wallet using its android app, and I can't access them ever since I encountered such problem after an update until now, thread.

I haven't used them for a long time, oh my blockchain.com wallet for real they've been buggy for that long? they even asks for KYC now to be eligible for airdrops.

^ I used them recently but I not satisfied with their service, I dont know why they had delay transactions in confirming the block before it becomes confirmed. Probably that was what the experienced by OP. I don't think so if that is a bug or probably OP did not refresh the site and the balance did not show quickly. Nevertheless, the cloud wallet as of now is not safe, a hardware wallet is the best but you need to spend a little amount of your money. There's is free Electrum wallet, so far, this is good.

Even you refresh the site or press that refresh button they want you to press, the browser isn't loading. It's a total bug and I think they are aware of it but don't have any plans of fixing it asap. Electrum, wasabi and bitcoin core are good options but electrum is the most popular.