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Author Topic: problem sending ETH token to exchange  (Read 321 times)
kusanagi01 (OP)
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December 22, 2019, 09:22:21 PM
 #1

Hello everyone
Please I need help about sending token of ETH to exchange, 3day ago I tried to send SAI to kucoin and also coinex but always message of transaction failed . so I convert SAI to DAI (migrate) ,and even still the transactions are failed.
I thought it was just problem so I forget about this. but today I recieve token and really need now to sell it. but transactions still failed.
So is that for all users ? or only me ? I really don't know what happened.
this image from the problem of today about the token named kicktoken :


and this 4 days ago about sending SAI :


and thank you very much all.
VanDeinsberg12
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December 22, 2019, 11:09:15 PM
 #2

For your first picture and your transactions gets reverted and your tokens is going back again to your wallet and that means if there is a problem with the contract and you must ask kickcoin developer directly.

for the second picture and you are not having enough ethereum to send your token and that means just put more ether and then send it again.

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December 23, 2019, 12:39:04 AM
 #3

I'm sorry without more information, I can't help you. Something could be guessing about your problem. I'm telling you everything, you recheck your work. Contract address, name, decimal, more Ethereum than transaction cost and didn't attached wallet to others Link.
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December 23, 2019, 12:55:27 AM
 #4

The second scenario indeed has to do with your not having enough Ethereum to complete the transaction (Gas is the fee for a transaction); getting a bit more and then resending should fix the problem.

For the first, I was doing a bit of digging into the issue and I found a brief page from MyEtherWallet on the issue (click for link). This page claims that the error results from sending more of a token than you have, though it also lists a few other scenarios where this could happen, especially with custom tokens. Considering the first error picture seems to involve a custom token, take a look at what I linked.
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December 23, 2019, 12:57:31 AM
 #5

lol you should probably learn how to use ETH before doing so
contract address wrong, lack of simple gas, sometimes it amazes me, this is how people handle being their own bank :O
you will figure it out, just keep spamming it Tongue Tongue  (heres a hint: READ what it says Wink )

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December 23, 2019, 01:02:59 AM
 #6

I have the same problem like first pictire can't send Kicktoken into Kucoin, but the problem I only need get the right address for Kicktoken in Kucoin, sometimes they already change the address without notice. Second picture is same like others need more eth as gas to send. Refill your eth balance and do that again. If still error please contact Kucoin support to get solution, prepare your self because there's a chance the mistake is yours not from exchanges.

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kusanagi01 (OP)
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December 23, 2019, 01:05:49 AM
 #7

thank you all for help.
about the second one it was really weird because I have amount of ETH, I have more than 1ETH in my wallet but transaction still failed !!! even I choose the fast option of high gaz but still same problem. So I send it to my brother but he get the same problem when want send it to kucoin.

about the first one, I though it about contract ,but seem like the contract is true. I also tried to send litter ,for example I have 800 ,i just try to send 790 but still nothing Sad

here is my wallet : 0x1426FBd146942e153653863cbe633780c17268DA

I have the same problem like first pictire can't send Kicktoken into Kucoin, but the problem I only need get the right address for Kicktoken in Kucoin, sometimes they already change the address without notice. Second picture is same like others need more eth as gas to send. Refill your eth balance and do that again. If still error please contact Kucoin support to get solution, prepare your self because there's a chance the mistake is yours not from exchanges.

did you done sending Kicktoken ??
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December 23, 2019, 01:13:25 AM
 #8

thank you all for help.
about the second one it was really weird because I have amount of ETH, I have more than 1ETH in my wallet but transaction still failed !!! even I choose the fast option of high gaz but still same problem. So I send it to my brother but he get the same problem when want send it to kucoin.

about the first one, I though it about contract ,but seem like the contract is true. I also tried to send litter ,for example I have 800 ,i just try to send 790 but still nothing Sad

here is my wallet : 0x1426FBd146942e153653863cbe633780c17268DA

I have the same problem like first pictire can't send Kicktoken into Kucoin, but the problem I only need get the right address for Kicktoken in Kucoin, sometimes they already change the address without notice. Second picture is same like others need more eth as gas to send. Refill your eth balance and do that again. If still error please contact Kucoin support to get solution, prepare your self because there's a chance the mistake is yours not from exchanges.

did you done sending Kicktoken ??
There are 3 of the transaction send already and confirm by network base on the address you given. I dont really know what is the problem about this but i also experience that before maybe network problem or contract problem just keep trying to send it and if its failed do it in another day.
kusanagi01 (OP)
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December 23, 2019, 01:14:49 AM
 #9


There are 3 of the transaction send already and confirm by network base on the address you given. I dont really know what is the problem about this but i also experience that before maybe network problem or contract problem just keep trying to send it and if its failed do it in another day.
thanks so much for support . but if the transaction is failed i will not lose my gaz ?
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December 23, 2019, 01:17:46 AM
 #10

I think there is only one possibility. The network instability will happen during the conversion of many projects from Ethereum tokens to mainnet tokens. This situation will continue for some time, please be patient, after the network is normal, you can successfully trade.

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kusanagi01 (OP)
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December 23, 2019, 01:20:42 AM
 #11

I think there is only one possibility. The network instability will happen during the conversion of many projects from Ethereum tokens to mainnet tokens. This situation will continue for some time, please be patient, after the network is normal, you can successfully trade.

Okey done, I will wait and try next week.
Thank you very much
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December 23, 2019, 02:07:46 AM
 #12


There are 3 of the transaction send already and confirm by network base on the address you given. I dont really know what is the problem about this but i also experience that before maybe network problem or contract problem just keep trying to send it and if its failed do it in another day.
thanks so much for support . but if the transaction is failed i will not lose my gaz ?

As the transaction fails, you will not lose anything, unless the transaction is successful, there will be a reduction in your ETH wallet.
My advice is to be careful again about the address in the exchange wallet.
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December 23, 2019, 02:58:25 AM
 #13

if you have trouble sending your token then you can try to add the transaction fee limit that you use or you can also ask directly to the token platform which is usually in the telegram looking for information that the token transaction is being locked or not, in your case I see it seems the transaction fee too small.
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December 23, 2019, 03:02:21 AM
 #14

Make sure you have enough gas to send your tokens and review the contract and compare it with the correct contract of the token you are suppose to be sending, there are a lot of scammers out there who are selling tokens with similar names but different contract, that's something we need to careful of also.

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December 23, 2019, 04:59:56 AM
 #15

Try to increase the price for sending, check the address of the contract, try to use a different network in the wallet. I was helped by the use of another network.

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December 23, 2019, 05:12:37 AM
 #16

Increase your transaction fee.After increase trx fee you can transfer your token and there will be no problem.After increasing trx fee if you face same problem then the token is locked.in this matter you have to contact with project members to confirm that token is locked or unlocked.         

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December 23, 2019, 06:29:55 AM
 #17

Increase your transaction fee.After increase trx fee you can transfer your token and there will be no problem.After increasing trx fee if you face same problem then the token is locked.in this matter you have to contact with project members to confirm that token is locked or unlocked.         

Some tokens do require a large gas fee, I've experienced them. It could be that the problem of transfering the ERC20 token to the exchanger wallet is a different smart contract or it could be that the token has already been converted to a new smart contract
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December 23, 2019, 07:32:53 AM
 #18

You use MEW or metamask, if MEW seems like you are too rushed to send the token so that the gas limit has not changed correctly, you should do a manual setting of GAS LIMIT contents with 100000, if KICKICO seems like the contract address is locked so you cannot send their tokens

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December 23, 2019, 07:45:05 AM
 #19

Make sure you have enough gas to send your tokens and review the contract and compare it with the correct contract of the token you are suppose to be sending, there are a lot of scammers out there who are selling tokens with similar names but different contract, that's something we need to careful of also.

dude, he has 1 eth in his balance so I don't think the problem is with the gas but on the contract he might have entered the wrong contract, has asked for his brother's help but always in the same situation, I think indeed on his smart contract he entered the wrong address.
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December 23, 2019, 07:59:00 AM
 #20

Follow my lead
1. Make sure you manually add the contract address
2. Make sure the contract address is correct.
3. Make sure you have enough ETH in your wallet for gas

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