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Author Topic: can't move btc for 17 days?  (Read 371 times)
Rita G. (OP)
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December 24, 2019, 09:08:34 PM
 #1

I recently put money into coinbase exchange for btc, and wanted to put btc in a wallet but was unable to. It said for 17 days!
Is this normal?
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December 24, 2019, 10:45:00 PM
Merited by Steamtyme (1)
 #2

Could you please tell us the complete message you got when you wanted to move the funds so that we know what the likely cause could be?
Personally i don't love using coinbase wallet for various reasons one of which is that those chaps can decide to freeze your funds at any time they wish

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December 24, 2019, 11:05:56 PM
Merited by Steamtyme (1)
 #3

It's normal if your money comes from the bank but if you are using debit/credit card it's not normal it should be instant or a day.

Can you tell us if you use a bank to buy bitcoins?

Much better contact the coinbase support about your issue https://support.coinbase.com/
or contact them to any of their social accounts from here https://support.coinbase.com/customer/en/portal/articles/1766604

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December 25, 2019, 02:29:11 AM
 #4

I hate to ask but are you sure you were on the proper coinbase site? I don't use them, but please double check it's not uncommon for an exchange or similar service to be spoofed. Definitely contact support to work through the issue or ask for an explanation. In the meantime don't send any more cash to buy BTC or any other coin there until this is sorted out, just to be safe.


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December 25, 2019, 07:40:59 AM
Merited by Steamtyme (1)
 #5

I recently put money into coinbase exchange for btc, and wanted to put btc in a wallet but was unable to. It said for 17 days!
Is this normal?

Check your spam folder, they might have send you an email requesting KYL AML documents. It happened to several people I know.

Also open a support ticket and request a solution.

/KX

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December 25, 2019, 11:29:01 AM
 #6

I recently put money into coinbase exchange for btc, and wanted to put btc in a wallet but was unable to. It said for 17 days!
Is this normal?

Elaborate first on what did you do so that we can give you an accurate answer since if you bought some btc in coinbase then the first thing you need to do is to see on your balance if your purchase has been successful and after that if still no BTC show then much better to contact there support or find the most convenient way to contact them since most provably there's an issue happened when your transaction done. And lastly check the site if you really use the legitimate site since there are so many phising site which used the name coinbase just to scam people here.

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Rita G. (OP)
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January 14, 2020, 03:59:57 PM
 #7

Thank you all for replies.
I now have BTC in a desktop wallet and I would like to sell some. How do I get some back to the Coinbase exchange to sell?
(I'm new to this and the interfaces are a bit intimidating.)
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January 14, 2020, 04:06:45 PM
Merited by Steamtyme (1)
 #8

Thank you all for replies.
I now have BTC in a desktop wallet and I would like to sell some. How do I get some back to the Coinbase exchange to sell?
(I'm new to this and the interfaces are a bit intimidating.)
Send the BTC you want to sell to Coinbase (please make sure you send Bitcoin to your Bitcoin address and NOT Bitcoin Cash): https://support.pro.coinbase.com/customer/en/portal/articles/2936549-funding-your-account-with-cryptocurrency

And to sell, just put the amount, price and click the Sell button. It’s pretty straightfoward.

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Rita G. (OP)
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January 14, 2020, 04:33:13 PM
 #9

Thanks TN
Quote
make sure you send Bitcoin to your Bitcoin address
How do I find my Bitcoin address?
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January 14, 2020, 04:42:10 PM
 #10

Thanks TN
Quote
make sure you send Bitcoin to your Bitcoin address
How do I find my Bitcoin address?
See the article I linked above. Or in Coinbase’s website, go to Accounts, click Receive on your Bitcoin wallet and copy the address that shows up.

It’s really not hard. Here, I found a video that shows how to do it: https://youtu.be/wUWAi4MyhTg

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January 14, 2020, 08:16:36 PM
Merited by Steamtyme (1)
 #11

How do I find my Bitcoin address?

You can find the coinbase bitcoin address in the accounts tab then click the receive under BTC address.


Then it should show your BTC address just copy them and paste to desktop wallet to send BTC in Coinbase.
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January 14, 2020, 09:32:11 PM
 #12

Thanks TN
Quote
make sure you send Bitcoin to your Bitcoin address
How do I find my Bitcoin address?
You also has other options for selling your bitcoin,I prefer p2p model for instant money deposited into our bank account.

But if you bought bitcoin in coinbase then it is supposed to sit at coinbase wallet itself right?
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January 14, 2020, 10:03:14 PM
 #13

But if you bought bitcoin in coinbase then it is supposed to sit at coinbase wallet itself right?
If you read the thread, you will see that all he wanted to do from the beginning was take his BTC from Coinbase and send it to his desktop wallet, which he did. Then, with the price rising up, he wants to sell them and take profit.

Thank you all for replies.
I now have BTC in a desktop wallet and I would like to sell some. How do I get some back to the Coinbase exchange to sell?
(I'm new to this and the interfaces are a bit intimidating.)

Telling someone that can’t barely make a BTC transaction to do P2P is asking him to get scammed.

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January 14, 2020, 10:10:47 PM
 #14

Agreed P2P can be risky for both parties when you are unsure if yourself. Another thing to be sure of when you copy/paste the receiving address be sure to compare the pasted address against the copied address before sending.

It's just good practice in case you ever pick up malware that manipulates the addresses you copy. I generally confirm first 5 or 6 and last 5 or 6 characters.

If you are still uneasy you can always send a small transaction first, like 1$. Then you can see how the process works and feel more confident sending more.


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January 14, 2020, 10:48:15 PM
 #15

Thank you all for replies.
I now have BTC in a desktop wallet and I would like to sell some. How do I get some back to the Coinbase exchange to sell?
(I'm new to this and the interfaces are a bit intimidating.)

Exchanges interfaces are varied and they have all different features that set them apart from each other, they have a tutorials on Youtube you might want to download tutorials on every exchange that you want to trade, so you can refresh yourself every time you are trading on one particular exchange, that's what I'm doing.

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January 14, 2020, 11:57:21 PM
 #16

Thanks for replies.
Ok, so I get the Coinbase part and copied the address, but after signing into wallet (electrum) and filling out the info under the ‘send’ tab, it won’t let me send to the address.
Keep getting an ‘error’ box: “Invalid one-time password”.
I used the same password that I used to login to the wallet. I don’t remember if there were any others.
Steamtyme
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January 15, 2020, 12:08:00 AM
 #17

I just did a quick google search did you initiate 2fa for this wallet? I have no experience with this but it looks like you need the onetime 2fa password when you send transactions.
This will be different from your wallet password when you log in.


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seoincorporation
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January 15, 2020, 01:10:57 AM
 #18

Thanks for replies.
Ok, so I get the Coinbase part and copied the address, but after signing into wallet (electrum) and filling out the info under the ‘send’ tab, it won’t let me send to the address.
Keep getting an ‘error’ box: “Invalid one-time password”.
I used the same password that I used to login to the wallet. I don’t remember if there were any others.

When you open a wallet in electrum it makes you copy the seed before continuing to your wallet, if you have that seed somewhere maybe you can access to that wallet again or maybe you find the password in the same file. But If you only create the account and do not make a backup of that data then your coins are lost.

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.. PLAY NOW ..
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January 15, 2020, 01:18:45 AM
 #19

This is what happens:
after I hit ‘send’, I get a password prompt.
It accepts the password and then prompts for the 2fa number.
I enter the number . . then, I get the “Invalid one-time password” box.
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January 15, 2020, 03:30:09 AM
Merited by DdmrDdmr (1)
 #20

Take note: In your 1st transaction, 'Trusted Coin' (Electrum's 2FA provider) will deduct some bitcoins from your balance as a payment.
If you're not willing to pay for their service, I suggest you to disable 2FA first before sending any transaction. But 2FA will give you a better security.
For example: if your system was compromised, the hacker wont be able to send out your coins even if he have access your password and wallet file.

To create a version of your current wallet with disabled 2FA, click "new/restore", select "wallet with two factor authentication"-> "I already have the seed" (paste your wallet's 12-word seed), click 'next' and tick "disable".
Finish the creation process then use it to send your bitcoins instead of the 2FA enabled one.

But if you're willing to pay 0.001 BTC as a payment for the next 20 transactions (including the 1st), keep on using it.
That "one time password" should be in your Phone's authenticator app that you used to setup Electrum [2FA] wallet, it'll give you different code in every attempt.

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