Please Help!

[rahmathidayat93]

Hello everyone, I really need help of experts here.

Please answer it only if you are 100% sure.

I today sent Bitcoin Cash to a Bitcoin Address by mistake. I have sent it through Coinbase and the person receiving too has Coinbase account. It shows transaction is completed and amount is sent. So now please help me as what can I do? Is there any way to restore or Claim it?

Because something like this is absolutely an unintentional mistake, try to contact the coinbase and tell this incident to them, who knows they can help you with something like this.

[cutesgirl]

Hello everyone, I really need help of experts here.

Please answer it only if you are 100% sure.

I today sent Bitcoin Cash to a Bitcoin Address by mistake. I have sent it through Coinbase and the person receiving too has Coinbase account. It shows transaction is completed and amount is sent. So now please help me as what can I do? Is there any way to restore or Claim it?

Because something like this is absolutely an unintentional mistake, try to contact the coinbase and tell this incident to them, who knows they can help you with something like this.

I think bitcoin cash and bitcoin have the same address and you not worry when you sent your bitcoin cash using bitcoin address because your balance will arrived in your account, but I don't know if you use coinbase wallet as your destination for sending because I only use local exchange market where have the same address wallet.

[X-ray]

There's no way to retrieve your coin other than sending ticket to coinbase and the support due to the irreversible nature of decentralized blockchain. There are also fair amount of thread created in reddit regarding mistakes like this and honestly, so many similar cases there left unsolved but each cases may differ and seeing from your explanation you're literally just sending it from a coinbase account to another. But, I'd suggest to hope for the best but expect the worse. There are chances you might need to go through lengthy negotiation with coinbase though.

[princecharles]

Hello everyone, I really need help of experts here.

Please answer it only if you are 100% sure.

I today sent Bitcoin Cash to a Bitcoin Address by mistake. I have sent it through Coinbase and the person receiving too has Coinbase account. It shows transaction is completed and amount is sent. So now please help me as what can I do? Is there any way to restore or Claim it?

You actually made a huge mistake and need to be careful about your transfer subsequently. If it was an exchange, the amount could have be forfeited, because I know some exchange are very strict on retrieving funds sent in error. You only need to open a support ticket and hopefully. You'll get the issue rectified. Best of luck.

[minairia3]

Contact them via support.Maybe they will refund you within 30days.I did something same in 2018. And contacted them and they told me that they will refund me after 30days,and this is auto Process.     

So in any case there is a chance that when you send on another different blockchain they can still manage to recover it? But Im sure unlike bitcoin and from eth situation the case is different cause this one might still be can since bitcoin cash is a fork of bitcoin right? So if you send an eth to a bitcoin the process will be confirm but the tokens will not be credited? Or the process will be void but the tokens already gone? Kinda confusing.

[Divinespark]

I think that there will be no way for you to get your money back. You've made a mistake that many newcomers make, and there's no way you can fix that mistake because the nature of blockchain is irreversible. But you should send a support ticket to coinbase, and wait for the results from them. But I think it will not be too feasible

[cryptofarid10]

Hello everyone, I really need help of experts here.

Please answer it only if you are 100% sure.

I today sent Bitcoin Cash to a Bitcoin Address by mistake. I have sent it through Coinbase and the person receiving too has Coinbase account. It shows transaction is completed and amount is sent. So now please help me as what can I do? Is there any way to restore or Claim it?

If you send in a wrong address.  If that address does not belong to anyone or has not been created till date.  Then after 30 days your Coinbase account will be returned. This incident also happened to me.

[pikkie]

I think the money you have can't be returned because when you make a mistake when sending assets to others then it will never be able to return again unless you know who the owner of the wallet is and is willing to return it to the sender's address, only in that way and nothing another way.

[Andrew Parker]

I just received response from them - Here it is -

Hello,

Thank you for contacting Coinbase. As Coinbase experiments with expanding into more markets, there will be varying levels of support provided. Initially, Coinbase will only offer self-help customer support in your region.

For more information on what support is provided by region, please visit the following help pages:

International Support for Coinbase
International Support for Coinbase Pro

Thanks,
Coinbase Support

Can anyone tell me what should I do next?

[Andrew Parker]

I guess your only shot would contacting the support team. They can help you with that, I think but I am afraid to tell you that the coin might be lost already and the team might either be willing or not to send you the lost amount.
BTC Cash and BTC are different.

Already did and above is their response. Which from what I understood means there is no support.

[Genemind]

I have the same experienced with another exchange and that unintentional mistake ended up unsolved which is really frustrating despite reporting my mistake to their support. The last resort that you have is to reach out to their support team and hope that things would get better. Just learn from that mistake.

[seleme]

If the amount is greater than 0.1 BTC it will worth to contact with the support of Coinbase and explain the situation in detail. It looks like, the private key is necessary for spending the Bitcoin Cash. If you can convince the support guy in Coinbase, taking the private key of the sent address will solve the problem.

[lepbagong]

There is no way to get your money back because if bitcoin has been sent to the recipient's wallet address. Bitcoin has moved to the recipient's wallet address

I think what the colleague said above is true, because if it's wrong to send it will undoubtedly be hard to come back besides there is good intentions the recipient wants to return which is very unlikely and don't expect much. but this does not play down your role in trying to find the best way.

[curly228]

You nothing cant do, because if you send your tokens on any wallet this is just end

[tenakha]

I just received response from them - Here it is -

Hello,

Thank you for contacting Coinbase. As Coinbase experiments with expanding into more markets, there will be varying levels of support provided. Initially, Coinbase will only offer self-help customer support in your region.

For more information on what support is provided by region, please visit the following help pages:

International Support for Coinbase
International Support for Coinbase Pro

Thanks,
Coinbase Support

Can anyone tell me what should I do next?

You should continue choosing the appropriate option, but first you should look at it. Did you check out support section? If you did not, read it: https://support.coinbase.com/customer/en/portal/articles/2911542-bitcoin-cash-faq

What happens if I send Bitcoin Cash to a Bitcoin address?
At this time, Coinbase has already credited accounts who received any BCH at their existing BTC addresses. Going forward, we cannot guarantee that funds will be properly credited when one asset is sent to the address of a different asset. Please make sure that you only send funds to the specific deposit address displayed in your Coinbase account for the asset you are sending. You can view a list of these addresses, or create a new one, by visiting this page.

If you have sent BCH to an external address that was used only for BTC, you will need to obtain the private keys for that address and import them into a BCH wallet in order to access the funds stored there. Coinbase does not support the importing of private keys.

[adzino]

I just received response from them - Here it is -

Hello,

Thank you for contacting Coinbase. As Coinbase experiments with expanding into more markets, there will be varying levels of support provided. Initially, Coinbase will only offer self-help customer support in your region.

For more information on what support is provided by region, please visit the following help pages:

International Support for Coinbase
International Support for Coinbase Pro

Thanks,
Coinbase Support

Can anyone tell me what should I do next?

The mail says it all. Did you go to the pages they told you to have look at? Find your region over there and you probably will get a different support address of your region. Contact them and let them know what happened in details. They will try their best. How much did you send? If its a really low amount, I don't think its worth all the hassles you will go through. If its some significant amount, the be prepared to be really patient with their support system. They might take days to reply and it might take months to get your coins back (still its worth trying).

[Ipwich]

Hello everyone, I really need help of experts here.

Please answer it only if you are 100% sure.

I today sent Bitcoin Cash to a Bitcoin Address by mistake. I have sent it through Coinbase and the person receiving too has Coinbase account. It shows transaction is completed and amount is sent. So now please help me as what can I do? Is there any way to restore or Claim it?

That was a bad story...their support is the only hope that you can reclaim your token back( if they would like to give support).
The problem is of the owner of that address already transfers the funds to the other account outside Coinbase. In that case, you'll never get it back.

[elisabetheva]

Hello everyone, I really need help of experts here.

Please answer it only if you are 100% sure.

I today sent Bitcoin Cash to a Bitcoin Address by mistake. I have sent it through Coinbase and the person receiving too has Coinbase account. It shows transaction is completed and amount is sent. So now please help me as what can I do? Is there any way to restore or Claim it?

That was a bad story...their support is the only hope that you can reclaim your token back( if they would like to give support).
The problem is of the owner of that address already transfers the funds to the other account outside Coinbase. In that case, you'll never get it back.

usually if you have made a mistake sending a address that is not your destination you can be sure will disappear without a trace, true colleague said above about this that you will not get back.
but if you have received a reply from them and you feel that you want to try, it never hurts if you will do that and usually takes quite a long time. now back to you if you want to continue and try it.

[Google+]

Hello everyone, I really need help of experts here.

Please answer it only if you are 100% sure.

I today sent Bitcoin Cash to a Bitcoin Address by mistake. I have sent it through Coinbase and the person receiving too has Coinbase account. It shows transaction is completed and amount is sent. So now please help me as what can I do? Is there any way to restore or Claim it?

That was a bad story...their support is the only hope that you can reclaim your token back( if they would like to give support).
The problem is of the owner of that address already transfers the funds to the other account outside Coinbase. In that case, you'll never get it back.

yes usually by contacting support on the website can have the opportunity to be able to get back what has been sent but the possibility is only small because if the recipient's wallet that you sent earlier did not approve a refund it might be difficult.

[letyouearn]

Hello everyone, I really need help of experts here.

Please answer it only if you are 100% sure.

I today sent Bitcoin Cash to a Bitcoin Address by mistake. I have sent it through Coinbase and the person receiving too has Coinbase account. It shows transaction is completed and amount is sent. So now please help me as what can I do? Is there any way to restore or Claim it?

Write to coinbase support, what's the problem? Think they will be able to help in this case, technically this situation doesn't look too bad I think. This money is still in their wallet.