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Author Topic: Huge unspendable balance in blockchain wallet  (Read 254 times)
JamiefromCA (OP)
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January 02, 2020, 01:39:15 PM
 #1

I have 5.5 btc in my wallet and i receive many small transactions per day but it says i can only spend 0.4 btc
HOW DO I FIX?
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Lauda
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January 02, 2020, 01:45:10 PM
 #2

What "blockchain wallet"? Please don't tell me that you're talking about blockchain.com/blockchain.info?

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JamiefromCA (OP)
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January 02, 2020, 01:49:10 PM
 #3

yes that
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January 02, 2020, 02:07:57 PM
 #4

yes that
Contact support. It's probably a consolidation issue if you're receiving "many TX per day" or something. Also: Stop using that provider and get a proper desktop wallet or better yet a hardware wallet.

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January 02, 2020, 02:09:48 PM
 #5

We don't have access to your wallet so we don't know why you can't spend that money. But there's a common scam going around where people convince you to add their address to your wallet or they ask for your login details and do it themselves. If you did something like that then that money isn't yours.
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January 02, 2020, 02:12:15 PM
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We don't have access to your wallet so we don't know why you can't spend that money. But there's a common scam going around where people convince you to add their address to your wallet or they ask for your login details and do it themselves. If you did something like that then that money isn't yours.
no its not that, i receive a few $5- $10 btc payments an hour by random ppl and its all confirmed
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January 02, 2020, 02:14:04 PM
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 #7

We don't have access to your wallet so we don't know why you can't spend that money. But there's a common scam going around where people convince you to add their address to your wallet or they ask for your login details and do it themselves. If you did something like that then that money isn't yours.
no its not that, i receive a few $5- $10 btc payments an hour by random ppl and its all confirmed
Contact support. It's probably a consolidation issue if you're receiving "many TX per day" or something. Also: Stop using that provider and get a proper desktop wallet or better yet a hardware wallet.
Do what I said and ignore the shitpost to which you responded to. It sounds more and more like an UTXO consolidation issue.

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January 02, 2020, 02:31:02 PM
 #8

There is some discussion almost about same issue, you might read there to find some solutions. By the way, if your balance reflecting on block explorer then it's not happend with you first time. There is a article on blockchain dot com about that issue, read it to better understand, "I was expecting to receive funds but have not received them yet". Overall only blockchain dot com could help you as @Lauda already said, try to contact with them.

Note: Don't give your password to someone else or personal info, if anyone ask on your PM. This isn't very big issue you can solve it by yourself.

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AdolfinWolf
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January 02, 2020, 02:39:43 PM
Last edit: January 02, 2020, 03:40:33 PM by AdolfinWolf
Merited by Abdussamad (2), nc50lc (1), Heisenberg_Hunter (1)
 #9

We don't have access to your wallet so we don't know why you can't spend that money. But there's a common scam going around where people convince you to add their address to your wallet or they ask for your login details and do it themselves. If you did something like that then that money isn't yours.
no its not that, i receive a few $5- $10 btc payments an hour by random ppl and its all confirmed
Contact support. It's probably a consolidation issue if you're receiving "many TX per day" or something. Also: Stop using that provider and get a proper desktop wallet or better yet a hardware wallet.
Do what I said and ignore the shitpost to which you responded to. It sounds more and more like an UTXO consolidation issue.
Blockchain.info support probably won't be of much help in the case of a consolidation issue. (I doubt they will tell OP to use another wallet, (namely electrum)).

@OP, have you tried "consolidating" your funds, or some of your funds with the lowest fee (1 sat /b) possible? If so, does it still not work?



If that does not work, you will probably have to go to your wallet -> make backup phrase -> import the backup phrase into Electrum, and see what the actual damage is . (I can describe it in more detail if that's something you want.) And from there on (in electrum) you can more easily select which inputs to consolidate, and which ones to simply not use. I'm not that familiar with blockchain.com, but i think they won't allow you to choose what inputs to spend yourself (which might be the problem?).



There is some discussion almost about same issue, you might read there to find some solutions. By the way, if your balance reflecting on block explorer then it's not happend with you first time. There is a article on blockchain dot com about that issue, read it to better understand, "I was expecting to receive funds but have not received them yet". Overall only blockchain dot com could help you as @Lauda already said, try to contact with them.

Note: Don't give your password to someone else if anyone ask on your PM. This isn't very big issue you can solve it by yourself.
I think OP's problem (from the way he described it) is not that he hasn't received them yet- but that he can't spend them. Him stating that he usually receives 5-10$ transactions (more often than not dust), could be the reason.




Somehow i also doubt that you actually have 5.5BTC in your  blockchain.com account -- that's a lot of 5-10$ transactions. Anyway- importing your wallet into electrum is never a bad idea, and will quickly show what funds actually belong to you, and which inputs are still economical to spend..


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January 02, 2020, 02:45:08 PM
 #10

We don't have access to your wallet so we don't know why you can't spend that money. But there's a common scam going around where people convince you to add their address to your wallet or they ask for your login details and do it themselves. If you did something like that then that money isn't yours.
no its not that, i receive a few $5- $10 btc payments an hour by random ppl and its all confirmed
Contact support. It's probably a consolidation issue if you're receiving "many TX per day" or something. Also: Stop using that provider and get a proper desktop wallet or better yet a hardware wallet.
Do what I said and ignore the shitpost to which you responded to. It sounds more and more like an UTXO consolidation issue.
Blockchain.info support probably won't be of much help in the case of a consolidation issue. (I doubt they will tell OP to use another wallet, (namely electrum)).
I'm telling him to contact support precisely because we have no idea what the issue is, not because it's a consolidation issue.

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January 02, 2020, 04:30:55 PM
 #11

@OP, have you tried "consolidating" your funds, or some of your funds with the lowest fee (1 sat /b) possible? If so, does it still not work?
This is the way to go. Read Fees are low, use this opportunity to Consolidate your small inputs! for more information. If you do this right, you won't spend a fortune in fees. If you have a couple thousand inputs, you're looking at a couple hundred thousand bytes in transactions, which will at least take a few mBTC (say 0.005 BTC) in fees. If you mess up and use a high fee, you could be paying 100 times more.

If it's a consolidation problem, an easy "fix" is to only spend 0.4 BTC at a time. Just don't overpay on fees.

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January 03, 2020, 02:12:52 PM
Last edit: January 03, 2020, 03:56:54 PM by tranthidung
 #12

What OP got is this one and blockchain.com answered this too.
I would like to give you an expansion for the others' replies above. Let's take a look at the 2 following images, with two different transactions: Same output (1), different inputs (1 and 20), and same transaction type - P2PKH, Pay-to-Public-Key-Hash.
  • If you make a transaction with only 1 input, with fee is at 1 satoshi/byte, the fee you will have to pay is 192 satoshis for 192 bytes of transaction.
  • More terribly, if you have 20 inputs, with same fee at 1 satoshi/byte, you will have to pay 3004 satoshis for 3004 bytes of transactions.
You see: the bytes of transaction increases from 192 bytes to 3004 bytes, 15.6 increasing-times.
You can check it yourself at: https://coinb.in/#fees

I hope these examples help you understand your issues better.

I agree with the others that if you plan to do your business with lots of transactions on many addresses (from different senders and receivers), you should choose whatever wallets you have full control.

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January 03, 2020, 04:19:34 PM
 #13

Since you already know how to fix it, you should now proceed to make sure that this won't happen again.

The most important thing is.. Stop using a web wallet.
Switch to a real wallet which gives you full control (not blockchain.com) and which is more secure than the least secure type of wallets (web wallets).
With 5+ BTC, you should definitely invest ~90$ to get a hardware wallet. That's way more secure than a web wallet or a desktop wallet.

And with electrum as the interface to manage your coins, you will always see how many inputs you have and what it will cost to consolidate/spend them.
That's the best advice i can give to you regarding this.

And if you don't want to invest anything and don't want to buy a hardware wallet, at least use a desktop wallet (e.g. electrum).
It is more secure than a web wallet and will give you full control over your funds. Such an issue won't happen with electrum.

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