Paxful is SCAM!

[kokaloxy]

Hello WORLD!


I opened account with Paxful before 2 years and never used it until now 07.01.2020. I decided to give a try with them and I was read their TOS. I didn't found that my country is on OFAC list (My mistake) - but why my account is not banned, how can I log in without to be warned?!?. I checked is ID VERIFICATION MANDATORY (only if you traded more then 1,5K) . Then I sended some btc to sell, after few hours I got email that I needed to be verifed. My account was frozen! If my country is on OFAC list why they didn't bann my account, warned when I logged in (when my account was empty)!? Support told me that I need to verify to withdraw my money and if I log in with same ip adress multiple times (ip of my country), after I verified, they will bann/freeze my account!? So why to send them my documents if I must use proxy/vpn to log in and wait when they will block me again!? So I log in with ip adress which is not on OFAC list so they can unfreeze my account :-). Literally they took my money. If something change I will let you know.   I just want to warn others to be careful with them! Sorry for bad English!

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[HCP]

So, you didn't read the "Terms of Service" properly... and are effectively breaking the ToS by accessing the service from a "banned" county, but somehow Paxful enforcing their ToS (which were published and to which you no doubt agreed to when signing up) makes them a scam?

I know people like to simply tick boxes when signing up to accounts because they just want to trade/gamble/play etc, but I hope anyone reading this starts taking the time to actually read the Terms of Service (ToS) and/or "Rules" properly on sites they are signing up for, lest you find yourself in a similar predicament!

[kokaloxy]

When I registered (before 2 years) my country was not banned and when they change their TOS they should freeze/ban my account immediately or warn me when I log in before few days - do you agree!? They freeze me when I made deposit. Now my ip is not from OFAC country and I didn't break any TOS, why they don't unfreeze my account now?!?! They force me to send them my documents even if I'm not from OFAC country anymore. I didn't do a single trade there and in their TOS ID VERIFICATION ISN'T MANDATORY.

[irfan_pak10]

Hello WORLD!


I opened account with Paxful before 2 years and never used it until now 07.01.2020. I decided to give a try with them and I was read their TOS. I didn't found that my country is on OFAC list (My mistake) - but why my account is not banned, how can I log in without to be warned?!?. I checked is ID VERIFICATION MANDATORY (only if you traded more then 1,5K) . Then I sended some btc to sell, after few hours I got email that I needed to be verifed. My account was frozen! If my country is on OFAC list why they didn't bann my account, warned when I logged in (when my account was empty)!? Support told me that I need to verify to withdraw my money and if I log in with same ip adress multiple times (ip of my country), after I verified, they will bann/freeze my account!? So why to send them my documents if I must use proxy/vpn to log in and wait when they will block me again!? So I log in with ip adress which is not on OFAC list so they can unfreeze my account :-). Literally they took my money. If something change I will let you know.   I just want to warn others to be careful with them! Sorry for bad English!

Great, there is another case of paxful being very unprofessional in running a business. They scammed me once and I think they have comeup with other ways to scam more people. Wat a shame.

[dkbit98]

Best thing you can do is to start using LocalCryptos.com
Only you are holding your private keys, non-custodial and it does not ask for your kyc.

[eaLiTy]

Great, there is another case of paxful being very unprofessional in running a business. They scammed me once and I think they have comeup with other ways to scam more people. Wat a shame.

I do accept the part that it was an unprofessional step by Paxful as they should give the user a warning before freezing their account as you do not necessarily view the terms of service all the time but you cannot call them a scam. I am sure they would release the coin if the OP can inform the support team as the system they will be using will auto lock any IP they blocked including regional and country IP and if there is a situation like that they should release the token if they think the case is genuine.

PS: i am not endorsing paxful but i am trading in the site for years and never had an issue other than the typical buyer issues.

[hugeblack]

Unfortunately, it is unprofessional behavior from that platform, but since they are based in the United States, you should know that you will be subject to a ban if you are on OFAC list, whether the site showed that or not.

You have to ask them what they will do with that money if I don't send you the documents. You can also say that you visit that country and you will return to a country where you can verify your account.

Generally, if there is no explicit statement that they will receive that money, then waiting is the best solution. "Your country may be removed from the OFAC list."

[kokaloxy]

Unfortunately, it is unprofessional behavior from that platform, but since they are based in the United States, you should know that you will be subject to a ban if you are on OFAC list, whether the site showed that or not.

You have to ask them what they will do with that money if I don't send you the documents. You can also say that you visit that country and you will return to a country where you can verify your account.

Generally, if there is no explicit statement that they will receive that money, then waiting is the best solution. "Your country may be removed from the OFAC list."

I agree but I was banned when I made deposit not before and my account is 2 years old

[kokaloxy]

So, you didn't read the "Terms of Service" properly... and are effectively breaking the ToS by accessing the service from a "banned" county, but somehow Paxful enforcing their ToS (which were published and to which you no doubt agreed to when signing up) makes them a scam?

I know people like to simply tick boxes when signing up to accounts because they just want to trade/gamble/play etc, but I hope anyone reading this starts taking the time to actually read the Terms of Service (ToS) and/or "Rules" properly on sites they are signing up for, lest you find yourself in a similar predicament!

My account is 2 years old and they freeze me when i made deposit not before. They should ban it, not allowed me to send or make some warn etc...And i wrote that i made mistake but i cant read TOS every day.

[kokaloxy]

Best thing you can do is to start using LocalCryptos.com
Only you are holding your private keys, non-custodial and it does not ask for your kyc.

Thank you!!!

[accounts.sellerz]

i have some experience in paxful and localbitcoins
there are some moderators working as an exchangers
when you opened trade with them they will banend you for nothing they have taken my money specially localbitcoin moderator and blocked my account with out any reason

[JollyGood]

Hello WORLD!


I opened account with Paxful before 2 years and never used it until now 07.01.2020. I decided to give a try with them and I was read their TOS. I didn't found that my country is on OFAC list (My mistake) - but why my account is not banned, how can I log in without to be warned?!?. I checked is ID VERIFICATION MANDATORY (only if you traded more then 1,5K) . Then I sended some btc to sell, after few hours I got email that I needed to be verifed. My account was frozen! If my country is on OFAC list why they didn't bann my account, warned when I logged in (when my account was empty)!? Support told me that I need to verify to withdraw my money and if I log in with same ip adress multiple times (ip of my country), after I verified, they will bann/freeze my account!? So why to send them my documents if I must use proxy/vpn to log in and wait when they will block me again!? So I log in with ip adress which is not on OFAC list so they can unfreeze my account :-). Literally they took my money. If something change I will let you know.   I just want to warn others to be careful with them! Sorry for bad English!

What made you select them to trade with in the first place? Did you do any research before signing up. I know you said they banned your account after you sent the deposit and now they have you between a rock and a hard place because they want KYC before releasing the funds but they will probably stick to that line.

Whether this is a case of selective scamming or not cannot be confirmed for multiple reasons right now but waiting for you to deposit funds and then block the account sounds highly suspect to me if they make it hard for you to retrieve your funds. I think asking for KYC is one of the things that many users will not send in to these types of companies for one reason or another so they use it as an excuse to withhold funds.

When I have time I might start looking in to Paxful to see what is going on. If they are scamming then they should be discussed in the forum on a wider scale.

[kokaloxy]

Hello WORLD!


I opened account with Paxful before 2 years and never used it until now 07.01.2020. I decided to give a try with them and I was read their TOS. I didn't found that my country is on OFAC list (My mistake) - but why my account is not banned, how can I log in without to be warned?!?. I checked is ID VERIFICATION MANDATORY (only if you traded more then 1,5K) . Then I sended some btc to sell, after few hours I got email that I needed to be verifed. My account was frozen! If my country is on OFAC list why they didn't bann my account, warned when I logged in (when my account was empty)!? Support told me that I need to verify to withdraw my money and if I log in with same ip adress multiple times (ip of my country), after I verified, they will bann/freeze my account!? So why to send them my documents if I must use proxy/vpn to log in and wait when they will block me again!? So I log in with ip adress which is not on OFAC list so they can unfreeze my account :-). Literally they took my money. If something change I will let you know.   I just want to warn others to be careful with them! Sorry for bad English!

What made you select them to trade with in the first place? Did you do any research before signing up. I know you said they banned your account after you sent the deposit and now they have you between a rock and a hard place because they want KYC before releasing the funds but they will probably stick to that line.

Whether this is a case of selective scamming or not cannot be confirmed for multiple reasons right now but waiting for you to deposit funds and then block the account sounds highly suspect to me if they make it hard for you to retrieve your funds. I think asking for KYC is one of the things that many users will not send in to these types of companies for one reason or another so they use it as an excuse to withhold funds.

When I have time I might start looking in to Paxful to see what is going on. If they are scamming then they should be discussed in the forum on a wider scale.

This is reply from paxful support:

We recently detected an attempt to access your account from an Office of Foreign Assets Control (OFAC) sanctioned country or region. We have frozen your account, in accordance with regulatory guidelines set forth by OFAC and the US Department of Treasury.

Please complete your KYC immediately. We may unfreeze your account once your KYC is completed successfully and convincingly. We would also advise you not to access your Paxful account from any of the OFAC sanctioned regions to prevent such incidents in the future. Users accessing their accounts from these OFAC sanctioned regions repeatedly will be banned from Paxful.

We thank you for your support in making Paxful a safe and secure platform for everybody.

-----

Even if I send them my documents they can freeze me when ever they want to. My account is old more then 2 years and it was not frozen until I made deposit. Time will tell but at least they are UNPROFESSIONAL and they don't care.  Thank you for your reply on my post!

[notblox1]

People should STOP using Paxful !
There are alternative platforms that do not freeze accounts

[kokaloxy]

People should STOP using Paxful !
There are alternative platforms that do not freeze accounts

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