I doubt anyone is willing to send their money to your exchange when it seems you're not even commiting to providing answers to the users who brought up issues to your services.
Unfortunately, there will always be that sucker who ends up making a deposit to never get it back.
I honestly can't even refer to it as an exchange. I have seen hobbyists launch an exchange that looks much better in every possible way. OP was way better off paying people a tiny amount to just ask what their opinion is on the "exchange" before going full public with it. First impression is very important and it seems that OP made a horrible mistake here.
Another thing is that launching several platforms at the same time when you can't even get one platform to function right, isn't the right path forward.
If you have no successful platform/service than I wouldn't be so sure.
I mean it could be a good dev strategy - to make several parallel services at one time.
Anyway, the site looks a bit goofy and simple, but yet isn't bad at all.
