mocacinno
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https://merel.mobi => buy facemasks with BTC/LTC
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January 24, 2020, 07:17:27 AM |
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--snip-- Thaks u sir i try contact the bittrex but my english so bad so hard to communicate
If it's really problematic, you can always point them towards this thread... It should explain everything that needs to be said: Abra wallet is using their (bittrex's) api to create new deposit addresses (and probably to process withdrawals aswell). You used Abra's wallet and created a new BSV deposit address. You sent BTC to this BSV address If they (bittrex) import the private key that was used to generate the BSV address into a BTC wallet, they'll be able to give you a partial refund (it would be acceptable if they charged you a couple hundred bucks to pay their engineer to perform these steps). So, you'll basically need Abra to confirm that the BSV deposit address created with their api was shown to you so you could deposit BSV, then you'll need bittrex's staff to send you your funds back. To be honest, i have no idear if abra is going to be willing to acknowledge this to bittrex, nor do i know if bittrex would be willing to export private keys from a BSV node and import them into a BTC node. Some exchanges do this for free, others charge a nominal fee, some won't help you at all... It's a roll of the dice, but if i were faced with this situation, at least i'd try to get my funds back.
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Heisenberg_Hunter
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Heisenberg Design Services
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January 24, 2020, 07:20:52 AM Merited by vapourminer (1) |
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I guess the solution is halfway through. I just received a mail from Abra support team stating that the BSV wallet is being controlled by Bittrexx and here is a copy of the same. As you accidentally sent BTC to a BSV, our team is investigating.
Currently, all altcoin (including BSV) is handled by Bittrex. When you deposit BSV into your Abra wallet, this is handled by Bittrex and reflects in your wallet.
Although you attempted to send to deposit BTC to your Abra wallet, you did not send it to your BTC address. You instead sent BTC to a BSV address and Abra does not natively support BSV. Abra only natively supports BTC, LTC, BCH and ETH.
Please be sure to only send funds to the corresponding address in order to prevent this from happening in the future.
It's unlikely these funds will be recoverable but our engineering team is looking into this for you. Once we have an update we'll be sure to reach back out.
Once we have an update from our engineering team, we'll be sure to reach back out.
@mocacinno Here is the further evidence to backup what the Abra team said were right At this time, Abra only natively supports withdrawing to Bitcoin (BTC), Litecoin (LTC), and Bitcoin cash (BCH), Ethereum (ETH) addresses from the app. Meaning if you withdraw these cryptocurrencies you will incur a network fee from their network.
...snip...
Anytime a withdraw is done for an altcoin you will be charged a bitcoin network fee plus a Bittrex withdraw fee. As we do not natively support our altcoins at this time, they are still synthetic within the Abra app. When a withdraw is initiated for an altcoin the underlying currency is still bitcoin, thus you will be charged the bitcoin network fee. In the background, Abra is using Bittrex to exchange BTC for the altcoin you are withdrawing. Bittrex charges a withdrawal fee. Due to this, the Bittrex fee is passed to you the user.
...snip...
P.S @Macmacmac0020 ask the Abra Support Team for help and speak with Bittrex as mocacinno said since you have approximately sent $3500. Meanwhile I will just wait for the confirmation from Abra Engineering Team and see to that if it is of some help to you.
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Macmacmac0020 (OP)
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January 24, 2020, 07:24:58 AM |
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I guess the solution is halfway through. I just received a mail from Abra support team stating that the BSV wallet is being controlled by Bittrexx and here is a copy of the same. As you accidentally sent BTC to a BSV, our team is investigating.
Currently, all altcoin (including BSV) is handled by Bittrex. When you deposit BSV into your Abra wallet, this is handled by Bittrex and reflects in your wallet.
Although you attempted to send to deposit BTC to your Abra wallet, you did not send it to your BTC address. You instead sent BTC to a BSV address and Abra does not natively support BSV. Abra only natively supports BTC, LTC, BCH and ETH.
Please be sure to only send funds to the corresponding address in order to prevent this from happening in the future.
It's unlikely these funds will be recoverable but our engineering team is looking into this for you. Once we have an update we'll be sure to reach back out.
Once we have an update from our engineering team, we'll be sure to reach back out.
@mocacinno Here is the further evidence to backup what the Abra team said were right At this time, Abra only natively supports withdrawing to Bitcoin (BTC), Litecoin (LTC), and Bitcoin cash (BCH), Ethereum (ETH) addresses from the app. Meaning if you withdraw these cryptocurrencies you will incur a network fee from their network.
...snip...
Anytime a withdraw is done for an altcoin you will be charged a bitcoin network fee plus a Bittrex withdraw fee. As we do not natively support our altcoins at this time, they are still synthetic within the Abra app. When a withdraw is initiated for an altcoin the underlying currency is still bitcoin, thus you will be charged the bitcoin network fee. In the background, Abra is using Bittrex to exchange BTC for the altcoin you are withdrawing. Bittrex charges a withdrawal fee. Due to this, the Bittrex fee is passed to you the user.
...snip...
P.S @Macmacmac0020 ask the Abra Support Team for help and speak with Bittrex as mocacinno said since you have approximately sent $3500. Meanwhile I will just wait for the confirmation from Abra Engineering Team and see to that if it is of some help to you. Thanks to all of u who help me if i recover my fund we will party party hehehe
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Macmacmac0020 (OP)
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January 24, 2020, 07:48:55 AM |
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I guess the solution is halfway through. I just received a mail from Abra support team stating that the BSV wallet is being controlled by Bittrexx and here is a copy of the same. As you accidentally sent BTC to a BSV, our team is investigating.
Currently, all altcoin (including BSV) is handled by Bittrex. When you deposit BSV into your Abra wallet, this is handled by Bittrex and reflects in your wallet.
Although you attempted to send to deposit BTC to your Abra wallet, you did not send it to your BTC address. You instead sent BTC to a BSV address and Abra does not natively support BSV. Abra only natively supports BTC, LTC, BCH and ETH.
Please be sure to only send funds to the corresponding address in order to prevent this from happening in the future.
It's unlikely these funds will be recoverable but our engineering team is looking into this for you. Once we have an update we'll be sure to reach back out.
Once we have an update from our engineering team, we'll be sure to reach back out.
So this message is from abra ? They told me not recoverable .
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Macmacmac0020 (OP)
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January 24, 2020, 08:21:52 AM |
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Can i say this message to abra support ?
If it's really problematic, you can always point them towards this thread... It should explain everything that needs to be said:
Abra wallet is using their (bittrex's) api to create new deposit addresses (and probably to process withdrawals aswell). You used Abra's wallet and created a new BSV deposit address. You sent BTC to this BSV address If they (bittrex) import the private key that was used to generate the BSV address into a BTC wallet, they'll be able to give you a partial refund (it would be acceptable if they charged you a couple hundred bucks to pay their engineer to perform these steps).
So, you'll basically need Abra to confirm that the BSV deposit address created with their api was shown to you so you could deposit BSV, then you'll need bittrex's staff to send you your funds back.
To be honest, i have no idear if abra is going to be willing to acknowledge this to bittrex, nor do i know if bittrex would be willing to export private keys from a BSV node and import them into a BTC node. Some exchanges do this for free, others charge a nominal fee, some won't help you at all... It's a roll of the dice, but if i were faced with this situation, at least i'd try to get my funds back.
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mocacinno
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Activity: 3556
Merit: 5166
https://merel.mobi => buy facemasks with BTC/LTC
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January 24, 2020, 08:36:28 AM |
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Can i say this message to abra support ?
If it's really problematic, you can always point them towards this thread... It should explain everything that needs to be said:
Abra wallet is using their (bittrex's) api to create new deposit addresses (and probably to process withdrawals aswell). You used Abra's wallet and created a new BSV deposit address. You sent BTC to this BSV address If they (bittrex) import the private key that was used to generate the BSV address into a BTC wallet, they'll be able to give you a partial refund (it would be acceptable if they charged you a couple hundred bucks to pay their engineer to perform these steps).
So, you'll basically need Abra to confirm that the BSV deposit address created with their api was shown to you so you could deposit BSV, then you'll need bittrex's staff to send you your funds back.
To be honest, i have no idear if abra is going to be willing to acknowledge this to bittrex, nor do i know if bittrex would be willing to export private keys from a BSV node and import them into a BTC node. Some exchanges do this for free, others charge a nominal fee, some won't help you at all... It's a roll of the dice, but if i were faced with this situation, at least i'd try to get my funds back.
I'd just send them a link to this thread instead... Since Heisenberg_Hunter has actually re-created your problem, they'll even be able to ask additional questions if they want to.
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Macmacmac0020 (OP)
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January 24, 2020, 08:42:01 AM |
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Can i say this message to abra support ?
If it's really problematic, you can always point them towards this thread... It should explain everything that needs to be said:
Abra wallet is using their (bittrex's) api to create new deposit addresses (and probably to process withdrawals aswell). You used Abra's wallet and created a new BSV deposit address. You sent BTC to this BSV address If they (bittrex) import the private key that was used to generate the BSV address into a BTC wallet, they'll be able to give you a partial refund (it would be acceptable if they charged you a couple hundred bucks to pay their engineer to perform these steps).
So, you'll basically need Abra to confirm that the BSV deposit address created with their api was shown to you so you could deposit BSV, then you'll need bittrex's staff to send you your funds back.
To be honest, i have no idear if abra is going to be willing to acknowledge this to bittrex, nor do i know if bittrex would be willing to export private keys from a BSV node and import them into a BTC node. Some exchanges do this for free, others charge a nominal fee, some won't help you at all... It's a roll of the dice, but if i were faced with this situation, at least i'd try to get my funds back.
I'd just send them a link to this thread instead... Since Heisenberg_Hunter has actually re-created your problem, they'll even be able to ask additional questions if they want to. Oh abra can read this thread sir?
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mocacinno
Legendary
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Activity: 3556
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https://merel.mobi => buy facemasks with BTC/LTC
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January 24, 2020, 08:49:01 AM |
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--snip---
Oh abra can read this thread sir?
yes... They can. If they want to ask extra questions they can create a free account, if they just want to read these posts they can do so without registering an account.
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Heisenberg_Hunter
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Heisenberg Design Services
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So this message is from abra ?
Yes I have copied the contents of the mail which I received. They are indeed saying the truth and they most probably don't have the private keys associated with your BSV wallet. So bittrex is your only option to recover the funds. They told me not recoverable
Check this It's unlikely these funds will be recoverable but our engineering team is looking into this for you. Once we have an update we'll be sure to reach back out.
Once we have an update from our engineering team, we'll be sure to reach back out.
They are just trying it out and they aren't really sure if the funds are recoverable. P.S @Macmacmac0020 Please pay attention before sending funds again to addresses and use a open source wallet like Electrum (for PC) and Mycelium (for Mobile) to store your funds in future instead of wallets like Abra, Blockchain.info and other web wallets.
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Macmacmac0020 (OP)
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January 27, 2020, 11:40:39 AM |
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Any updates sir?
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MancyZz
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CryptoTalk.Org - Get Paid for every Post!
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January 27, 2020, 07:22:52 PM |
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Accidentally sent btc to bsv address please help me Please help me to recover my btc please
are you sure? you can contact customer service of the exchange if you use the exchange. it difficult case because ussually in the wallet always write that "only send BSV to this address if you send another balance you will lose them" . for the right now you should calling the customer service or make ticket about this issue and i hope can fixed as soon as possible.
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Taskford
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January 27, 2020, 11:52:12 PM |
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Any updates sir?
Don't ask for updates here since no one can help you out since they are not the support of particular platform where you send your funds and better you follow up to the proper support so that you will be help and also ask their opinion about the situation so that you can get a clear inputs on what is currently going, Follow the advice given and you will be good.
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Macmacmac0020 (OP)
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January 28, 2020, 02:04:59 AM |
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Accidentally sent btc to bsv address please help me Please help me to recover my btc please
are you sure? you can contact customer service of the exchange if you use the exchange. it difficult case because ussually in the wallet always write that "only send BSV to this address if you send another balance you will lose them" . for the right now you should calling the customer service or make ticket about this issue and i hope can fixed as soon as possible. Thanks sir
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guigui371
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C.D.P.E.M
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January 28, 2020, 02:50:31 AM |
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If they (bittrex) import the private key that was used to generate the BSV address into a BTC wallet, they'll be able to give you a partial refund (it would be acceptable if they charged you a couple hundred bucks to pay their engineer to perform these steps).
~~ . Some exchanges do this for free, others charge a nominal fee, some won't help you at all... It's a roll of the dice, but if i were faced with this situation, at least i'd try to get my funds back.
Hey I found this online : Source : https://bittrex.zendesk.com/hc/en-us/articles/115000961172-Bittrex-s-Deposit-Recovery-PolicyBittrex will attempt to recover funds which fall under three scenarios. Crosschain Deposits Removed Wallet Token Recovery Unsupported ERC20 Token Recovery => OK GOOD Not all deposits can be recovered and the time frame of recovery is at our discretion. Please allow up to 30 days for recovery once payment has been received and confirmed. => you mighgt need to pay upfront ?? Crosschain Deposit Recovery Crosschain - A deposit of one coin to a different coins address is considered a crosschain deposit
Bittrex will only attempt to recover crosschain deposits that exceed $5000 at the time of deposit, within 7 days of the deposit and will charge a 0.1 BTC for this recovery. Recovering coins crosschain is an inherently dangerous and time consuming process.
Due to our new Crosschain Recovery System, the minimum requirement for crosschain recoveries is $3000 at the time of deposit for the following crosschain pairs:
BTC to BCH BCH to BTC BTC to USDT USDT to BTC => they didn't list BTC to BSV !! Also, their minimum might be $5000 because that pair isn't listed And finally, they would charge 0.1BTC Hopefully, you are in the $3000 threshold they just didn't update with the BSV possibilities The article from their zensupport is 2 years old from August 04, 2017 09:21 things could have changed
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it ain't much but it's honest work
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Macmacmac0020 (OP)
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February 09, 2020, 02:31:48 AM |
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I still not yet recover my btc so sad
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xranch
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November 14, 2022, 08:01:38 PM |
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Ok i wait the abra reply to me maybe they dont want to give my btc because i read in their app if sent btc to other cryptocurrency i lose my money
Did you ever recover said BTC? It looks like the transaction was made to recover it.
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JoyMarsha
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November 15, 2022, 06:59:02 PM |
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Im afraid maybe abra not give my btc
Follow the instructions given to you by forum members on how to recover your btc from Abra. You can't just conclude until you have reached out to their customer care on Reddit. Their response to your plead will determine your next line of action of recovering your btc from Abra
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Stalker22
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November 15, 2022, 08:18:04 PM |
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Did you ever recover said BTC? It looks like the transaction was made to recover it.
I fear this question will never be answered. Macmacmac0020 hasn't been on the forum for a long time (more than two years) and probably abandoned his account for good.
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