Scammer profile -
https://bitcointalk.org/index.php?action=profile;u=194708Hi everyone guys.
I want to share my story with HITBTC, which intends to delay the payment to me (and how I was convinced in the future not only to me)
I made a deposit of 0.4 to this site, and exchanged them for a different ONT currency, after a while I needed money, and I applied for a withdrawal of 5001 ONT (0.38 BTC) But they rejected my request asking for verification, this is not a big problem, because all documents are present.
And then the trash begins.
I send them the documents, after 20 minutes I receive a letter that my application is rejected, I take pictures with my passport in my hands and separately the passport too and then send it again, which I am refused again.
Gathering patience into a fist, I did it one more time but from another phone, so that the quality was better, MIRACLE they accepted them, but requested a document certifying my place of residence (utility bills)
I sent them a payment document for GAS. After 5-6 hours, I was refused that this document is not suitable.
Then I sent them a bill for the light, which they also rejected after 1 day. Then I sent another gas payment document, but the result was the same (another 2 days passed)
In the end, I printed and sent them the payment of an Internet provider, but they wanted a copy of this file in PDF format.
I kindly got it and sent it to them. And it would seem that all, 5 days of torment are nipped and he will give me my personal money. But no, I was deeply mistaken, all the most interesting was just beginning.
After a day and a half, they sent me the following message.
I collected all the necessary information and sent them.
after 2 days they answered me again.
I'm tired of sending them documents and screenshots ....
And I was contacted by a person who is in the same situation, and he gathered a group of people who in the same way this site does not pay money. Their amounts are much more than mine.
I can confirm HitBTC is stealing users’ funds under a false pretense of KYC/AML procedure. Withdrawal requests fail and the user is forced to provide all sorts of public information including ID, social network links and real IP without any just reason – a classic stalling tactic of an insolvent exchange.
HitBTC is clearly a SCAM as many other users have said. Keep away.
I received an email that they denied my KYC and then I couldn’t transfer my coins from trading to the main account to get it off the exchange and now I can’t even log in. Then I got a BS standard email from them. Assuming they took my coins!!!!N Any one else having these issues
I recently lost my phone, and also need to reset 2FA because I don’t have the secret. I gave HitBTC pictures of me holding my passport, along with a signed/dated notice. I also included a screenshot of what my current portfolio should be (coins/amounts).
This STILL was not enough. They are asking for transaction hashes, which is troublesome for me to get because I don’t know the address it was supposed to deposit to. I use multiple exchanges (close to 6) and last deposited over a year ago to HitBTC. Asking for transactions is too much; I was able to regain access to my Coinbase (GDAX) and other exchange accounts, but not HitBTC. No other exchange is asking for transaction hashes. I feel like they are going to extreme lengths in order to essentially hold my funds hostage.
TLDR; stay away from HitBTC. They’re by far the worst exchange I’ve used. There are much better options out there.
DON’T USE IT. FUNDS FROZEN!<br>
I deposited 20 btc into HitBTC and then found out that they had really low volume for the coins I wanted to trade with. So I tried to transfer the btc to another exchange/address, and then everything just started to freeze up. First I didn’t get email confirmations for transferring funds, then it would say currency operations no allowed. Now I can’t even trade between eth and btw or any other coin. They have completely frozen my account and when I tried to contact customer support, they would ask for 1 KYC document per email, an address proof, then a photo of me, then source of funds. It has been 3 weeks since the issue happened, my funds are still stuck while crypto currencies are dropping everyday. I would not recommend this exchange to anyone. I have used bitfinex and bittrex and kucoin before, all without any problems.
The same thing is happening to me right now. I deposited 4.5 btc, but when I tried withdrawing it, I’m getting the same run around. First they need a photo to verify my id, then they need to verify my address, then my social network, etc. Every time I send them another form of Id, they ask for other forms. Its been 3 days so far and the market is steady changing putting me in a worse position, losing money. Hitbtc is the worse exchange ever. Please spare yourself a lot of heart ache and don’t use it at all.
and believe such people a lot ....
A deposit is made easily, but then you want to withdraw your money, then it becomes impossible.
