Everyone who gets infected by ransomware has to buy bitcoins at an exchange to pay the hackers which is a traumatizing experience for the victim.
So when people like OP post titles like "Bitcoin Has Lost Steam", they are unaware of the fact that these prospective bitcoin users who are using bitcoin exchanges are doing so with a high heart beat because they are on the brink of losing their personal data (to say nothing about the KYC they have to complete which skews their opinion about bitcoin). And so these hackers are doing a disservice to us by making victims hate exchanges/bitcoin since as much they could hate the hacker, he is most likely a pseudonymous maniac who vanishes the next day. Whereas the exchanges don't magically disappear.
Bitfinex needs to get their shit together and seize the ransom since they made money out of the exchange fees they charged to the hacker.