Scam alert : exrates exchange gave me half of my btc and didn’t send the rest

[Karkor123]

 Exrates exchange


What happened::

From 28 jan exrates exchange didn’t let me withdraw my btc because of suspicious activity and the only response i get from them wait we are checking and banned me from telegram.

Scammers Profile Link:

Www.exrates.me


Amount Scammed:   0.137 btc.  

Proof of Payment:

https://e.top4top.io/p_1506ve2yy0.png

Additional Notes:  

They banned me from telegram group

https://e.top4top.io/p_1506n2y8w0.png


And this is my deposit process to exrates

https://e.top4top.io/p_1506j78860.png

[1715372612]

1715372612

[1715372612]

1715372612

[ChuckBuck]

Is this a Scam Accusations? If so, please follow the format below:

What happened::
Scammers Profile Link:
Reference Link:
Amount Scammed:
Payment Method:
Proof of Payment:
PM/Chat Logs:
Additional Notes:

Most unformatted posts will not be taken care of and addressed, so please edit the OP  
Also, when looking at your images, it seems your withdrawal request has been denied for a reason, just by looking carefully, I think this is not a complete scam.

[Karkor123]

Is this a Scam Accusations? If so, please follow the format below:

What happened::
Scammers Profile Link:
Reference Link:
Amount Scammed:
Payment Method:
Proof of Payment:
PM/Chat Logs:
Additional Notes:

Most unformatted posts will not be taken care of and addressed, so please edit the OP  
Also, when looking at your images, it seems your withdrawal request has been denied for a reason, just by looking carefully, I think this is not a complete scam.

what is the meaning of taking people money and not be able to withdraw and try to talk to them to get asolution and all they say just wait

[sujonali1819]

what is the meaning of taking people money and not be able to withdraw and try to talk to them to get asolution and all they say just wait

If you want to create any Scam Accusations against someone you have to post all information and proof. your post is not clear much.

Anyway, Did you tried to contact support through email/live chat? I have faced some problem with this exchange long ago. withdrawal took more than 24 hours even sometimes it canceled after 12 hours. This is a shady exchange to me. And it's volume is fake.

[Karkor123]

what is the meaning of taking people money and not be able to withdraw and try to talk to them to get asolution and all they say just wait

If you want to create any Scam Accusations against someone you have to post all information and proof. your post is not clear much.

Anyway, Did you tried to contact support through email/live chat? I have faced some problem with this exchange long ago. withdrawal took more than 24 hours even sometimes it canceled after 12 hours. This is a shady exchange to me. And it's volume is fake.

this is from 28 january and no thing happened till now and yes i talked to them they don’t know when this will end and all they say please wait

[hugeblack]

Sorry for losing your money, but upon checking the site, there was no reason for you to trust them and deposit that amount.
When searching you will find many topics^{[1] [2] [3]} that talk about them being scammers.

[1] EXRATES.ME is a scam Exchange
[2] Review Exrates.me exchange from 2018
[3] EXRATES.ME is a scam Exchange from 2018

Unsurprisingly, they are still working, it seems that many people invest in these platforms without doing any research.

[Karkor123]

Sorry for losing your money, but upon checking the site, there was no reason for you to trust them and deposit that amount.
When searching you will find many topics^{[1] [2] [3]} that talk about them being scammers.

[1] EXRATES.ME is a scam Exchange
[2] Review Exrates.me exchange from 2018
[3] EXRATES.ME is a scam Exchange from 2018

Unsurprisingly, they are still working, it seems that many people invest in these platforms without doing any research.

i didn’t know about that i know this my mistake

[Karkor123]

Talked to support today and here is the response

Chat started: 2020-02-17 02:51 PM UTC

(02:51:00 PM) Ahmed : Hi
(02:51:23 PM) *** Richard joined the chat ***
(02:51:28 PM) Richard: Hello! Welcome to customer support chat. Thank you for visiting our platform.
(02:51:33 PM) Richard: How can we help you today?
(02:51:55 PM) Ahmed : Hello there is no response for my account situation
(02:52:25 PM) Ahmed : It has been 20 days
(02:52:59 PM) Richard: Please give me a moment to check your account.
(02:53:17 PM) Ahmed : Ok
(02:55:46 PM) Richard: Unfortunately, there is no news on your investigation.
(02:56:53 PM) Ahmed : How long should i wait to get my money
(02:57:09 PM) Ahmed : This is frustrating
(02:57:46 PM) Richard: Sorry for the inconvenience.
(02:58:09 PM) Richard: Security team is still investigation, I do not know when they going to finish their investigation.

[ChuckBuck]

skip

It seems that talking to them won't solve any problems  This time and the next time, they can continue to use that reason to not pay you, support has no right to interfere with the investigation. LOL. Support features are useless there  It is no coincidence that there are other allegations about this exchange  Hopefully you can get the money, this topic should be more touched so others can see it

[Karkor123]

skip

It seems that talking to them won't solve any problems   This time and the next time, they can continue to use that reason to not pay you, support has no right to interfere with the investigation. LOL. Support features are useless there   It is no coincidence that there are other allegations about this exchange   Hopefully you can get the money, this topic should be more touched so others can see it

yes the same reason every time and they say we don’t know when this will end they don’t know anything actually and the security team is sleeping

[hugeblack]

Talked to support today and here is the response

I think you are wasting your time trying to get your money back from a scammer who stole it and stole others’ money.
There are many similar cases. Unfortunately, the support team will not care for their reputation and therefore will not consider how much money will be given to you.
The best solution is to contribute to spreading awareness and preventing others from using this service.

If you are from a country that supports crypto (regulation,) ask a lawyer and he may help you.

[Karkor123]

Talked to support today and here is the response

I think you are wasting your time trying to get your money back from a scammer who stole it and stole others’ money.
There are many similar cases. Unfortunately, the support team will not care for their reputation and therefore will not consider how much money will be given to you.
The best solution is to contribute to spreading awareness and preventing others from using this service.

If you are from a country that supports crypto (regulation,) ask a lawyer and he may help you.

yes i will spread this situation i already wrote it on twitter and wrote a topic here is there anyplace else that i can write in

And no one in exrates exchange dare to respond to my accusations

[Karkor123]

And this is the telegram support no one knows anything

https://d.top4top.io/p_1509h3ir80.png

[Karkor123]

Is there anyone know any coinfirm that i can contact to get my money

[JollyGood]

Is there anyone know any coinfirm that i can contact to get my money

Firstly I am sorry about you getting scammed. You are not the first and you will not be the last person to be scammed but I really hoped you had researched about them before you sent your funds to them.

Just to let you know coinsbit, p2pb2b, exrates and whitebit are all scam exchanges that are connected with the same group of scammers that have one Ukrainian super-scammer called Valerii Solodovnyk as a common link.

In the case of exrates exchange, there is something you can do. Exrates is owned by: DexTechnologies OÜ which is registered in Estonia and has the company number as: 14499374

Estonian law, rules, regulations and policies apply to them therefore report them to the Estonian authorities.

1) Firstly, report them for tax evasion because they have filed micro accounts for their previous tax returns yet they claim to trade over $1 billion every day. For a company that claims to trade over $365 billion a year they have not paid any tax so when the Estonian authorities hear that they did not receive potential tens of millions of USD$ I am sure they will take a look fast:




2) Second, report them to the Estonian authorities for what they did to you by scamming your crypto. Give them as much detail as possible: cybercrime@politsei.ee

That should hopefully shut down their trash fake exchange website.

[Karkor123]

Is there anyone know any coinfirm that i can contact to get my money

Firstly I am sorry about you getting scammed. You are not the first and you will not be the last person to be scammed but I really hoped you had researched about them before you sent your funds to them.

Just to let you know coinsbit, p2pb2b, exrates and whitebit are all scam exchanges that are connected with the same group of scammers that have one Ukrainian super-scammer called Valerii Solodovnyk as a common link.

In the case of exrates exchange, there is something you can do. Exrates is owned by: DexTechnologies OÜ which is registered in Estonia and has the company number as: 14499374

Estonian law, rules, regulations and policies apply to them therefore report them to the Estonian authorities.

1) Firstly, report them for tax evasion because they have filed micro accounts for their previous tax returns yet they claim to trade over $1 billion every day. For a company that claims to trade over $365 billion a year they have not paid any tax so when the Estonian authorities hear that they did not receive potential tens of millions of USD$ I am sure they will take a look fast:

https://i.postimg.cc/xdHZvf16/exrates-Copy.png


2) Second, report them to the Estonian authorities for what they did to you by scamming your crypto. Give them as much detail as possible: cybercrime@politsei.ee

That should hopefully shut down their trash fake exchange website.

hi can i talk to you please

[Karkor123]

Telegram support talked to me ant told me my account is still checking and allow me to withdraw .025 of my withdrawal

[Karkor123]

I got Almost half of my money and waiting for the rest of my money i will update

[SourLemonX]

Telegram support talked to me ant told me my account is still checking and allow me to withdraw .025 of my withdrawal

I got Almost half of my money and waiting for the rest of my money i will update

This is really a good sign, I hope you can get all your money back and end this allegation. But I have a question, why do they divide your money into parts for payment? Why did they not send all your money once?

[Karkor123]

Telegram support talked to me ant told me my account is still checking and allow me to withdraw .025 of my withdrawal

I got Almost half of my money and waiting for the rest of my money i will update

This is really a good sign, I hope you can get all your money back and end this allegation. But I have a question, why do they divide your money into parts for payment? Why did they not send all your money once?

thank you and I don’t know about this i think to pay more fee to exchange I don’t know