What is important for you when buying things online with bitcoin?

[TheBitcoinWarehouse]

Hello!

I'v been lurking since 2014. Bitcoin user since 2013 and  currently working on a new website.

For the past years i've seen various sites that let you pay with bitcoin, some services even let you pay someone with bitcoin and then they buy anything you'd like from amazon and ship it to you! Do we really want it like this? Should it be impossible for an business to succed and expand and only depend on bitcoin transactions(people buying things with bitcoins)?

The halvening is coming up and i think it's time for someone to take a stand and let the bitcoin users use their coins just like they do when using fiat money. We don't want to use our fiat money any longer, let me use my bitcoins.

I need your help to provide me with tips, information, recommendations and thougts on building a solid,safe and trustwhorty website that offers great service for bitcoiners. Please answer the question below.


What's the most important thing for you if you started to buy things online with bitcoin?

Example: A good website, with good security and a great variety of products. Fast worldwide shipping etc.

Thanks for taking your time and if you got any questions please let me know.


Stay strong and HODLBTC

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[coupable]

What's the most important thing for you if you started to buy things online with bitcoin?

Personally, i would be satisfied if:
- i have full control of my funds once deposited in my balance account within the platform. Maybe you can let users create new wallets (seeds) encrypted in the blockchain. Didn't see this option before but i think it's technically possible.
- i can keep anonymous by using bitcoin. It means that the platform won't ask me to verify my identity and the shipping address will only provided to the shipper.

[bittraffic]

Well if you are buying stuff online with BTC then the most important thing to make sure the items you buy are going to reach to your address. If its not delivered to your doorstep then you made it wrong buying to a non trusted ecommerce site.

Its best to just buy to ecommerce website that had been reviewed many times by bitcoin users to which they have bought to these sellers.

[sunsilk]

The support is very interactive. Having a live chat support will make the customer feel safer because you can interact anytime that the customer wants and if there are questions or problems regarding the service that they have purchased.

This also gives security that your business wants to give a satisfactory service which many customers wants. Because, you are there to answer queries and to give assurance that your customer is doing good. Another one is the legitimacy of the operator, the transparency of the people working behind.

[ethereumhunter]

I prefer to buy in the online store which has a fast worldwide shipping, good security, have a lot of products, I can have my own page to check my order and my balance, 24/7 online chat that can solve the problem if any. The online store should have promotions or discounts for their customer so that they can attract more customers to come and buy the product. Maybe Amazon or eBay can be a good example for you to build your online store.

[Moshaid]

I mainly use my bitcoin for long term investment among which includes buying of electronics materials when the needs comes up for my home or work appliance. My last two transactions with bitcoin payment was for a macbook pro which I had to buy for my kids and a refrigerator for my kitchen. The payemrn process was swift and I look forward to seeing more platforms implementing bitcoin payment.

[TheBitcoinWarehouse]

I mainly use my bitcoin for long term investment among which includes buying of electronics materials when the needs comes up for my home or work appliance. My last two transactions with bitcoin payment was for a macbook pro which I had to buy for my kids and a refrigerator for my kitchen. The payemrn process was swift and I look forward to seeing more platforms implementing bitcoin payment.

Thanks for sharing about your own experience of using bitcoin! I hope your kids enjoyed their macbook and that your refrigerator works well. Is there anything that you have in mind, that would've make the experience and use of Bitcoin even better?

I prefer to buy in the online store which has a fast worldwide shipping, good security, have a lot of products, I can have my own page to check my order and my balance, 24/7 online chat that can solve the problem if any. The online store should have promotions or discounts for their customer so that they can attract more customers to come and buy the product. Maybe Amazon or eBay can be a good example for you to build your online store.

Thanks for taking your time and sharing your input on what you think is important when using Bitcoin for online shopping.

Your thoughts are really intersting and i've got som more questions for you!

• Would you pay extra for faster shipping?
  
• What is the maximum of shipping time for buying something online?( In this case the products will be shipped from another continent most likely. Say you live in Thailand and the stuff ships from america. 2 Weeks? 3 Weeks?)
• What kind of products would you've like to see in a shop that you think have all these features you just mentioned.

Looking forward to read about your answers!

The support is very interactive. Having a live chat support will make the customer feel safer because you can interact anytime that the customer wants and if there are questions or problems regarding the service that they have purchased.

This also gives security that your business wants to give a satisfactory service which many customers wants. Because, you are there to answer queries and to give assurance that your customer is doing good. Another one is the legitimacy of the operator, the transparency of the people working behind.

Thanks for sharing! These things are really important for making a website trustworthy.

Well if you are buying stuff online with BTC then the most important thing to make sure the items you buy are going to reach to your address. If its not delivered to your doorstep then you made it wrong buying to a non trusted ecommerce site.

Its best to just buy to ecommerce website that had been reviewed many times by bitcoin users to which they have bought to these sellers.

Yes exactly, why do you think people are afraid of using bitcoins with online stores that accepts them? What do you think would make you feel safe when sending Bitcoin to a website that will send you some BTC socks?(Just an example).

What's the most important thing for you if you started to buy things online with bitcoin?

Personally, i would be satisfied if:
- i have full control of my funds once deposited in my balance account within the platform. Maybe you can let users create new wallets (seeds) encrypted in the blockchain. Didn't see this option before but i think it's technically possible.
- i can keep anonymous by using bitcoin. It means that the platform won't ask me to verify my identity and the shipping address will only provided to the shipper.

I really like your idea of having your balance within the platform. I've just spent my whole evening on looking into on how this would've been possible in the reality. If you have any tips, please let me know!

Regarding on being anonymous when using Bitcoin in this online store. Do you mean that only the shipper should know you adress? Please explain more in depth.


BTC

To all of you! Thank you so much for taking your time and for sharing your thoughts on this.

Hope you all have a nice day!
 

[ralle14]

Regarding on being anonymous when using Bitcoin in this online store. Do you mean that only the shipper should know you adress? Please explain more in depth.

I think what he meant was the customers only have to provide the shipping address basically skipping the KYC on registration if that's the regular procedure with online stores in general.

Back to the main question, for me one of the important things to is also the support since some people complain right away if they dont get a response after a day.

[ethereumhunter]

I prefer to buy in the online store which has a fast worldwide shipping, good security, have a lot of products, I can have my own page to check my order and my balance, 24/7 online chat that can solve the problem if any. The online store should have promotions or discounts for their customer so that they can attract more customers to come and buy the product. Maybe Amazon or eBay can be a good example for you to build your online store.

Thanks for taking your time and sharing your input on what you think is important when using Bitcoin for online shopping.

Your thoughts are really intersting and i've got som more questions for you!

• Would you pay extra for faster shipping?
  
• What is the maximum of shipping time for buying something online?( In this case the products will be shipped from another continent most likely. Say you live in Thailand and the stuff ships from america. 2 Weeks? 3 Weeks?)
• What kind of products would you've like to see in a shop that you think have all these features you just mentioned.

Looking forward to read about your answers!

• I don't mind paying extra for faster shipping, and I am sure your customer will not have a problem with that too.
  
• 2 weeks or 3 weeks for the maximum of shipping time will not be a problem. If you have faster shipping, then that would be great for your customer, and I think they can choose the faster shipping option.
  
• I think you can add Mobile Phone, Electronics, Kitchen and Dining, Computer & Accessories, else. You can try to browse in Amazon and check which category that have a huge buyer.
  

[o_e_l_e_o]

What's the most important thing for you if you started to buy things online with bitcoin?

Privacy and a smooth interface. Lightning would be a bonus.

Make sure you generate a new address for each customer for each transaction. I would not be happy using a service which only gives me a single address to pay to.

I've ran in to problems with some services who calculate prices in fiat, and give a price in bitcoin. Most will give a window of something like 15-30 minutes for the transaction to be made, and after that the transaction will be cancelled to protect from price changes. However, there was one I used in the past which wanted the transaction to be confirmed, not just broadcast, within the 15 minute window. Even with a high fee, sometimes that is impossible if there is a longer delay to the next block being found. It was then a total hassle to get them to credit my transaction against a future purchase.

I really like your idea of having your balance within the platform.

In that case, maybe take a look at how Bitrefill works. You can pay the exact amount required when you place an order, but you can also deposit BTC to your account, and then pay from your account balance instantly when placing an order. Sometimes when I use it, to save on generating small change outputs, I'll transfer a whole UTXO to my account and then buy what I need, leaving the extra few bucks in my account. As much as I don't like ever leaving my funds on third party sites, it's only ever a small amount so I don't worry about it, and I'll always spend it in the not too distant future.

[hadisaw]

I think.I'm really like using bitcoin because it's simple and the price of bitcoin is fantastic and can be used as an asset not just for sale and purchase in the exchange market

[sheenshane]

What's the most important thing for you if you started to buy things online with bitcoin?

To be honest I didn't use my Bitcoin as a payment regularly. Sometimes I used it occasionally when I saw that the market was pumped price.

The most important thing is, of course, the brand name of the merchants that already well known and trusted enough for your orders and fast shipping even worldwide(but I prefer on local merchants). This is the reason why I use Bitcoin occasionally as payment because of the high fees. Maybe if merchants allow using Lightning Network for Bitcoin payment that can transact micro payment it is a good idea.

I like what have said the post above that merchants will not use the same Bitcoin address, it will automatically generate a new payment address when you having a payment.

[bL4nkcode]

Well, the website's security and numbers of available products, worldwide shipments, user-friendly should be given and considered in the first place.

One of the important things I considered when buying things online with bitcoin is being anonymous, by means that it didn't require the user to make any kyc thing or any personal related information stored in the website, just an email address and make an external payment which doesn't require to deposit in the website, lightning should be considered as well.

[coupable]

What's the most important thing for you if you started to buy things online with bitcoin?

Personally, i would be satisfied if:
- i have full control of my funds once deposited in my balance account within the platform. Maybe you can let users create new wallets (seeds) encrypted in the blockchain. Didn't see this option before but i think it's technically possible.
- i can keep anonymous by using bitcoin. It means that the platform won't ask me to verify my identity and the shipping address will only provided to the shipper.

I really like your idea of having your balance within the platform. I've just spent my whole evening on looking into on how this would've been possible in the reality. If you have any tips, please let me know!

Regarding on being anonymous when using Bitcoin in this online store. Do you mean that only the shipper should know you adress? Please explain more in depth.

I think about the buyer who can login to the website using a unique id encrypted with a strong password. In his profile, he can see his balance and use it easly for withdraw and deposits. Balances can be synchronised with navigator based wallets like Jax or MetaMask (eth) or simply connected with a third part gate like BitPay for deposits and setup a process to generate transactions for withdraw operations, you would have to set a hot wallet to control the paiement system.
Those tips are from general view and i advice you to take a look at namechip for example offering hosting services where you can pay using bitcoin but they don't allow the withdraw.

Thinking about full anonymity in a physical marketplace would be hard to set, i know. But i can imagine that you find a partner in every country you will provide service, your partner receives the product in his address and i (as a buyer) give him a proof of paiement or facture taken from your website without telling my name or address.
Worldwide shipment would be so hard as many country enforce extra fees for douane tax of any product.

[sunsilk]

The support is very interactive. Having a live chat support will make the customer feel safer because you can interact anytime that the customer wants and if there are questions or problems regarding the service that they have purchased.

This also gives security that your business wants to give a satisfactory service which many customers want. Because you are there to answer queries and to give assurance that your customer is doing good. Another one is the legitimacy of the operator, the transparency of the people working behind.

Thanks for sharing! These things are really important for making a website trustworthy.

You're welcome.

I hope what I have said will be absorbed with what you are planning to do and what you will try to build in the future. Compiling and considering the other suggestion too will be much helpful to you. 

[The Cryptovator]

For me most important is easy integration. I don't like much complicated getaway. Second thing is fast deposit, sometimes websites required more confirmation. Even some of them delay deposit although there is more than 6 network confirmation on the bitcoin blockchain. This is disgusting for me. Another thing is secure, your website must secure by various protection in order to save deposited funds. Users should able to withdraw their fund if they don't like to buy product from you in case. Don't forget about deposit/withdrawal fees. I always avoid who ask higher deposit/withdrawals fees. Users must have to feel secure & comfortable when they will enter your site.

[squatter]

Most will give a window of something like 15-30 minutes for the transaction to be made, and after that the transaction will be cancelled to protect from price changes. However, there was one I used in the past which wanted the transaction to be confirmed, not just broadcast, within the 15 minute window. Even with a high fee, sometimes that is impossible if there is a longer delay to the next block being found. It was then a total hassle to get them to credit my transaction against a future purchase.

What a bizarre way to process invoices -- it boils down to chance. I've seen the network go 2 hours before without a single block being found.

I've had trouble with processors who have really poor node or API uptime/connectivity, and don't detect payments in time. CoinPayments invoices tend to time out no matter when you send the payment. I've also had trouble with CoinGate, although the experience seemed to improved the last couple times I used them.

Bitrefill's checkout process is very smooth. Other merchants and processors should take note.

[SFR10]

What's the most important thing for you if you started to buy things online with bitcoin?

Example: A good website, with good security and a great variety of products. Fast worldwide shipping etc.

In addition to other suggestions:

• In regards to shipping, having the ability to choose among various couriers is a plus.
• A point system that gives each user some points ^{[depending on their purchased amount]} that equates to certain amount of discount for their future purchases.
• In-depth screening for sellers.
• Buyer protection program ^{[like eBay]}.

or simply connected with a third part gate like BitPay for deposits and setup a process to generate transactions for withdraw operations, you would have to set a hot wallet to control the paiement system.

Bitpay isn't that good ^[proof]...
^{- @OP: I suggest looking for other alternatives instead.}

[Harlot]

I think the best example for a good site to use Bitcoin as a payment method is Overstock.com. For those of you who still don't know it yet it is like the Amazon version of Bitcoin users around the world, it even has better international shipping coverage compared to Amazon since they use a 3rd party (FedEx) to handle its shipping needs. What they do use to implement their Bitcoin payments is Coinbase Commerce but you don't necessary need to log-in to your Coinbase account nor need it as you can just scan the QR code after picking the Bitcoin option. But if I were to nitpick and suggest a better feature I think is of course having a cheaper shipping cost because some of their shipping cost (also depending on the seller)  considering how far you are are more expensive than the item you will be buying.

[LTU_btc]

There is a lot of important factors when I chose to spend my Bitcoins online. And in general, when I buy something online.
Security, good design of store, responsive support is obvious things, so I don't even talk about it. Delivery should be fast - few days if it's in same country and not longer than month if it's overseas. Multiple delivery options is needed IMO, for example registered mail and companies like DHL. Price of goods should be reasonable and it shouldn't cost much more expensive than on other stores.
And probably most important thing for me when I want to spend Bitcoin - don't use BitPay payment proccessor. It's terrible and I'm not going to spend single Satoshi on store which use it.