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March 11, 2020, 04:03:55 PM |
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I bought 5.2467 BSV on the site on 2019/12/24, but the coins I bought have been locked since then. And since that time, I can neither sell nor withdraw. Nothing has changed even though I have complained with time and my tokens are still locked. The only answer from the site is 'they lock my tokens because I bought them very cheaply'. But this is already happening on all exchange sites, not just Bitget. You can buy or sell with any price you want. So there is no irregularity in my purchase. Bitget still keeps my BSV tokens locked illegally. This is clearly a fraud. I report that they have been fraudulent about the site and request that the situation be investigated.
AND below you'll see a part of the last chat interview with Bitget help desk
support chat transcript with bitget exchange...
Bitget-jack
A proposal was given to you in Jan 2020, have you consider about it?
did you get my question? my question was. Why did you lock my BSV?
since jan i did not get a logical answer for locking my BSVs...
Bitget-jack
yes i understand. what I understood is that moving forward, you have to return the BSVs to the seller and receive your BTCs back
why should i return? there is seller and there is a buyer...
pls give me logical answer WHY?
what you want from me is unacceptable unless there is a logical reason...
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