If blockchain has confirmation then the problem definitely is CoinPot. But to my knowledge, that faucet service has a very long history of problems I wouldn't advice using that as a wallet for the long term. One more issue could be that doge deposits require a lot of confirmations? Good luck contacting support.
Thanks for your answer!
Which wallet would you recommend for receiving doge and converting them to btc? Thanks!
you can try exodus wallet . its easy to use , safe and secure also supports many kinds of altcoin not just doge .
btw im not related to them , infact i was also looking for a doge wallet and my friend recomend it on me before . i also heard coinpot and use them before but not now . i only use them before when i was still active on joining a faucet . i heard coinpot was shutdown long time ago ? but thats impossible because you still deposit on them meaning you can still open them right ?