Cryptoslots.com provably fair games are not provably fair.

[TwitchySeal]

Disclaimer: I'm not accusing them of rigging games, stealing money or anything like that.  From what I can tell their reputation is pretty decent and they've been around for a very long time.  They also claim to be fixing things so that they are provably fair.  If they immediately remove their false claims (which would be an easy fix), or make their claims not false, I think it would be reasonable to remove negative feedback. 


Cryptoslots.com claims "All games at CryptoSlots.com are Provably Fair", but they're not.  When I explained why they were not provably fair, they agreed with me and said they're happy with "natural payback" of their games, they are very trusted, they would never cheat anyone, yadda yadda yadda.  It's been a week since I brought it to their attention.

Profile Link: Cryptoslots Casino
My explanation
Their response




How their provably fair system is flawed:

Video Poker
https://www.cryptoslots.com/en/provably-fair/video-poker

They 'shuffle' the deck behind the scenes and then use a player seed of 1-52 to 'cut' the deck.
While the player seed does affect the outcome of the game, it doesn't prove that the game is fair.  No more than 10 cards out of 52 will ever be used so, for example, if they wanted to make it impossible for a player to get a royal flush, all they have to do is check and see if T, J, Q, K, A of the same suit are all within 10 cards and if so, re shuffle or simply swap out one of them with another card before each hand.


Slot Machines
https://www.cryptoslots.com/en/provably-fair/slot-machines

There's no RTP posted, so there really isn't much to prove.  What they do prove is that each spin the player will have at least a 1 in 9 chance of not losing their entire bet.
They randomly generate 9 different slot outcomes behind the scenes and make sure that at least one of them is a winner (they don't define 'winner'). The player chooses a number from 1-9 to determine which outcome they get.  Afterwards they can see there was at least a 1 in 9 chance of 'winning' something.

Like video poker, they could easily be manipulating the 9 possible outcomes before each spin and it would be impossible to verify.

It really won't look good if you continue to list your games as provably fair when they're not.

Why not just remove the claims from your site while you work on developing a system that's actually provably fair?

Cause why do that when you can just SAY your games are provable fair and then get users to beleive you because no one actually checks anything and they just blindly trust the fact that when they see provably fair, they assume that the company is not scum enough to lie about it.      /s if ya needed it.

This is VERY VERY scum, just implement a real system of probvavly fair or people are going to be left with a bad taste in their mouth when they find out this is a lie. Literally all you're getting out of this is short term gain for long term loss of your entire business. Be smart about this.

Hi TwichySeal and Squatz1,

First of all I would like to note that we are not trying to conduct any scam. We have been operating online casinos since 1998 which proves that we put maximum emphasis on trust and reputation. When we implemented the current Provably fair system of our games, we wanted to maintain the complexity of slot machines but also we tried to make the Provably fair system understandable to the majority of players. From my position I can confirm, that our players enjoy "playing" with the client seed settings and checking the results. Therefore we succeeded in being understandable, presenting this system to regular online casino visitors but with the trade offs you point out.

You are right, that the video poker provably fair mechanism could be exploited by an unfair operator and we are already planning on making changes that will prevent that (client seed will be used during the deck shuffling). Nevertheless I would like to assure you that we are happy with the natural payback of our video games, we would be crazy to cheat our customers.

We are also planning on creating a page that will show actual payback of our slot machines as this info will be useful to our players.

Robert
CryptoSlots Team

[saysay0421]

They are absolutely without a doubt manipulating the outcomes. Trust me, in the last few months i have deposited probably close to $10,000 and I 10000000000000000000 percent truly think that they are rigging the games. I have numerous videos demonstrating this, before and after manipulation. I have transcripts with a rep accidently straight up admitting they manipulate the games, But go ahead and gamble with them if you don't believe they're crooks. When you realize the payout is total dog s*** give this a shot: try complaining to one of the chat reps, they'll adjust your wins temporarily. it worked for me a time or 30.. and for my fiancée. and for my sister! need I continue? bc I can. I have referred so many people to cryptoslots. And now they all see what I  told them. Its like having a small army of covert operatives in there. I have so much proof its unreal. oh and avoid the rep named "Danny", he is literally the crappiest and most abhorrently stuck up representative I have EVER dealt with ANYWHERE. And if you have a serious issue the reps will ALWAYS refer you to email support@cryptoslots.com. ALWAYS. Bc most of the time they themselves cant do anything to help you. But trust me when I tell you any attempt at contacting the "supervisor" will get you absolutely NOWHERE. They simply NEVER respond. Like seriously, NEVER. And watch how you speak bc if you upset or make one of the reps irritated they will block you from being able to contact them again via chat! oh and when they do you can bet your life on the games not paying you ANYTHING AT ALL. Like literally you will win NOTHING AT ALL. Provably fair my a**. I have proof they're the farthest thing from "fair" I know without a single doubt that this site is robbing everyone blind. I have plenty of proof. PLENTY. They throw some people a bone once in a while but trust that they know you will play it back, hence why you got to "win". They do not give a single **** about any one of their players. Its all just saving face while they watch that bitcoin stream in. I am beyond disappointed, I am beyond disgusted, I'm bloody PISSED and FILLED WITH THE UNWAIVERING DETERMINATION and MERICLESS RAGE TO DESTROY CRYPTO SLOTS.COM. One review at a time. This is my very first. Next i'm creating a page all about them, and it'll be right up near the very top of Google's results. You might read this and call me crazy, call me ridiculous, but sooner thabn later you will realize i'm not mistaken, i'm not jaded, I'm not just an angry degenerative gambler thats lost her a** and wants to take it out on the casino. I still very much have my A$$$. Believe that. Im an honest and genuine person with a firm stance, a level head, and an objective view. Not a dramatic  attention seeking loser. I'm just sick of this site and their gimmick is played out so I want them shut down or at least ruined reputationally. I know i'm not alone. And I invite EVERYONE that feels the same way about cryptoslots to please PM me. I would be happy to include your testimony on any or all of my reviews. Please share this. Theres so many other sites that are worth our hard earned $$$. Crypto slots is NOT one of them. Since 98' doesn't mean anything, congrats on 25 years of getting over on innocent hard working people who were looking to unwind with a little gambling.  SMMFH. Times up!

[Pmalek]

They are absolutely without a doubt manipulating the outcomes. Trust me, in the last few months i have deposited probably close to $10,000 and I 10000000000000000000 percent truly think that they are rigging the games. I have numerous videos demonstrating this, before and after manipulation. I have transcripts with a rep accidently straight up admitting they manipulate the games...

If what you are saying is true, it would help if you share the proof that you have gathered in this thread or another that you open. Players on Bitcointalk should know if their games on that platform are being rigged in any way. 

When you realize the payout is total dog s*** give this a shot: try complaining to one of the chat reps, they'll adjust your wins temporarily. it worked for me a time or 30.. and for my fiancée. and for my sister!

You should know that some casinos and sportsbooks have rules against multiple accounts from the same household and IP address. You and your fiancée surely live together - that's one household. It might be worth paying attention to that sort of thing and check out what is written in a casino's FAQ or ToS. Don't give any of them a reason to close your account.     

I have so much proof its unreal.

Again, why have you not opened a scam accusation against them?

Next i'm creating a page all about them, and it'll be right up near the very top of Google's results.

Is this the reason why you haven't created a scam accusation on Bitcointalk? When you create your website, I think you should at least share your findings with our community.