Coinomi problems. Funds gone?

[dutchlincoln]

Hello, i have a strang problem and im not sure where or how to find the solution.


I have a ledger nano S where i keep some funds on, and in order to send and receive easily (before they developed the x version) i installed a coinomi wallet on my phone using the same seed. So far so good. Sometimes i purchase stuff and send with coinomi: all great.

i also do some mining on digibyte, that i have transferred to my ledger wallet.

At a certain time in december, i used changelly (built into coinomi) to transfer $2200 worth of bitcoin to Digibyte. I wanted to trade between the coins... They do show up in my wallet, no problem there. Now, i want to transfer these digibytes back to btc, but in no any single way i can get them moved....
changelly gives an error or takes ages to pass thru and ends up with "transaction cancelled" So, i wanted to transfer to bittrex in order to swap. Nope, not possible: transaction was rejected by network rules \n\ntx-size (code64) and a loooong number.

So, i opened my ledger live to try it there. After 2 days of synchronising, i see all my dgb funds up to today, EXEPT the $2200 transaction from december !
Now, im a little sweating...
i looked at the blockchain explorer and its there. The wallet i dont recognise; it must be a coinomi generated wallet?
So, i installed coinomi on my desktop, figuring more processing power might help. I can see all my funds, including the dec. tranfer, ensuring me it must be a coinomi generated wallet.


Now, the main question would be: how do i get my DGB safe from my coinomi wallet?

Any ideas?

Thanks.

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[HCP]

I have a ledger nano S where i keep some funds on, and in order to send and receive easily (before they developed the x version) i installed a coinomi wallet on my phone using the same seed. So far so good. Sometimes i purchase stuff and send with coinomi: all great.

NO! NOT "great"!!?!?!

Regardless of what happens with your Digibyte... you should NOT have your hardware wallet seed in an "online" wallet... and certainly not in a closed source mobile device wallet!!! You have effectively removed ALL the security of the Hardware Wallet by importing that seed into another (non-hardware) wallet!

That seed should be considered compromised and you should immediate create a new seed on your Nano S (wipe it and set it up from scratch as a 'new' device), and then move all the funds from your old wallets to the new one.

Now, the main question would be: how do i get my DGB safe from my coinomi wallet?

It sounds like the Coinomi wallet has used a different derivation path or something for your DGB if they are not showing up in Ledger Live after Ledger Live is synced. Either that, or there is an issue with the Ledger Live sync if it is showing "some" of your Coinomi DGB history, but not all of it.

Perhaps remove the account from Ledger Live and try setting it up again to see if it resyncs properly. Otherwise, if Coinomi is refusing to send your DGB, then I guess you need to find another DGB wallet that supports BIP39 seeds. Unfortunately, I can't help you with that

But, in my opinion, your priority should really be (re)securing all your funds on your hardware wallet!

[mk4]

I have a ledger nano S where i keep some funds on, and in order to send and receive easily (before they developed the x version) i installed a coinomi wallet on my phone using the same seed.

..welp. That pretty much completely defeats the purpose of using a hardware wallet— for the recovery seed to be ONLY be secured in your Ledger device, and offline on a piece of paper. It's like you bought this very expensive safe to store some very confidential documents but yet you have a copy of the same confidential documents on your coffee table. You know what I'm sayin?

Some things you need to do:

1. Transfer all the funds on a reputable open-source non-custodial mobile wallet.
2. Reset your Ledger Nano S, and generate a new set of mnemonic phrase.
3. Now, WRITE DOWN THE 24 WORDS ON A PIECE OF PAPER AND NEVER ENTER THE 24 WORDS ON ANY OTHER DEVICE.

[DaveF]

Can you try the following:

1) Install coinomi desktop
2) Import the seed
3) Try sending from there.
3a) Try sending fewer coins then the full amount can you do 10% at a time

If not you should be able to pull your private keys using this tool:
https://coinomi.freshdesk.com/support/solutions/articles/29000009717-what-is-the-recovery-tool-and-how-do-i-export-my-private-keys-

and import them into another wallet and try that.

-Dave

[Pmalek]

Now, the main question would be: how do i get my DGB safe from my coinomi wallet?

If your entire DGB transaction history is visible on the desktop version of Coinomi is there something that is preventing you from sending the DGB to a different wallet or exchange? Once you have generated a new seed, create fresh accounts and move your assets there. This time keep the seed offline.

You should follow HCP's advice. You have now connected a seed that should never go online with two different software wallets. The seed is no longer protected by your hardware wallet.

[The Sceptical Chymist]

That pretty much completely defeats the purpose of using a hardware wallet

Yep, but that fact might not be obvious to a lot of folks, and I probably would have made that mistake about a year ago before I started learning about hardware wallets and Coinomi, which I've used in the past.

I actually like Coinomi for the Android, but I'd never keep any significant amount of crypto in it.  Usually when I'm in the faucet-claiming fever (yes, I still get that even years after realizing it's a waste of time) I transfer some altcoin dust into Coinomi and that's about it.  It's too bad they didn't make a completely secure wallet.

Not sure about what will transpire for OP, but hopefully he didn't lose his coins.

[bL4nkcode]

So, i installed coinomi on my desktop, figuring more processing power might help. I can see all my funds, including the dec. tranfer, ensuring me it must be a coinomi generated wallet.

Now that you installed the desktop wallet of coinomi, have you tried sending the DGB to any wallet you owned? You can try their official wallet (hit the download button) mobile or desktop, it's also available on edge with segwit support.

[mk4]

Yep, but that fact might not be obvious to a lot of folks, and I probably would have made that mistake about a year ago before I started learning about hardware wallets and Coinomi, which I've used in the past.

Yeap, and it's unfortunate. And it usually stems from hastily going into investing without doing much research. Welp, unfortunately some people ought to learn the hard way instead. Fortunately(or unfortunately?) for me, for my first year into this industry I didn't have that much anyway so I've learned about hardware wallets even before I had enough money to need one LOL.

[DaveF]

Now that you installed the desktop wallet of coinomi, have you tried sending the DGB to any wallet you owned? You can try their official wallet (hit the download button) mobile or desktop, it's also available on edge with segwit support.

Heh, I missed that he had already installed the desktop client.
dutchlincoln has not been online in a couple of days, but not knowing how many transactions the coins came in on I am guessing that he might have hit a limit on transaction size / max number of coins per transaction.

Coinomi does not always give a nice / accurate error when that happens. I had a similar issue with defcoin a few summers ago when I was giving them away a defcoin. I could nor do a transaction for 100k coins but 4 x 25k worked fine....

-Dave

[Novatech8]

Not surprised hearing all this about coinomi wallet, I used to like the mobile wallet more but after few upgrades the wallet became inoperable, full of bugs when trying to send coins from the wallet, I hard no choice but to move my recovery seed to trust wallet

[fer_coinomi]

Not surprised hearing all this about coinomi wallet, I used to like the mobile wallet more but after few upgrades the wallet became inoperable, full of bugs when trying to send coins from the wallet, I hard no choice but to move my recovery seed to trust wallet

Hi Novatech8, if you ever have problems with the app please open a support ticket at support.coinomi.com so we can take a look and help you.

[fer_coinomi]

Hello, i have a strang problem and im not sure where or how to find the solution.
...snip...
Thanks.

Hi dutchlincoln, since you haven't updated this topic yet since you opened a ticket with us, let me clear up what happened to anyone reading. The problems you were having sending was due to your mining. You were trying to send hundreds (if not thousands) of small mining payouts in a single transaction. Even if coins are received in the same address, each UTXO being spend needs its own signature in the transaction. Each signature takes up some bytes of data. If spending enough UTXOs, the transaction size (in bytes) becomes too large. Larger than the size permitted by the network. Hence the error "transaction was rejected by network rules. tx-size". The solution, as explained on case 6 of our article here, is to send a smaller value (and to set the mining pool to send less frequent and higher value payouts).

The issue with $2200 not appearing in your Ledger wallet most likely is due to derivation path differences, as suggested by HCP. Coinomi fully supports segwit on the DGB wallet. This includes P2SH-wrapped "S" addresses, as well as native "dgb1" segwit addresses. If Ledger doesn't yet support those addresses, funds there won't be visible by their software. Of course there is no reason for alarm. The funds remain safe in your addresses and under your full control. Once Ledger is updated to support those addresses and you add a "segwit" or "native" DGB wallets there you will see all funds.