*REOPENED* Nitrogen Sports Report, account closed, money stolen

[scammed-by-nitro]

The hole bs goinf for 3 weeks now.
Here is how it went down.




"We are contacting you in regards to your Nitrogen account.Please be aware we have identified a possible overlap between your account and another Nitrogen user. Therefore, we require that you clarify your relation to the following user(s): 50xxxxxx. Based on our findings, we have cancelled your withdrawal request and returned the funds to your balance in order to further review the information in your account. This is a regular procedure and most reviews are resolved quickly, within 24-48 hours."

My account is in good standing, exists since late November. The user they refer to is my friend and coworker and he actually referred me to the site. So asking me this question was totally useless as they can already see at the affiliate statistics site that he referred me. How can they be so stupid and write there is an overlap when he clearly referred me to the site. I told them several times that they can see this in their records, no reply.They also made a security review of my affiliates account, that was about 2 months ago. It ended and he was able to use his account again, but he had no money on it so the situation is a little bit different. He told me he also gets the affiliate money and so on, so there is no problem on that side. Yet they investigate his account as well, for the second time in 2 months now.

When they investigated his account my account was already active for 2 months, I never had a problem or was asked anything. Since his review he didn't use it or even made a deposit because he didnt trust this site anymore.They even say there was no wrong doing from my side but still this is ongoing without giving me any information for 57 hours and counting. They said it would take 24-48 hours, now its clearly over it and and they said "up to a week" which is ridiculous.I lost around 1btc at the site and in the last 10 days or so I finally won some money while playing poker, made a couple of withdrawals without any problem. I wanted to make another withdrawal of 0.1 btc and they cancelled it. Now 0.21688 are stuck while they “investigate”. Thats about 1400$ they refuse to pay me. In the days prior and got around 600$ paid out several times, no problem.

Also,I reached 25 nitro points and registered for the daily poker free rolls (to reach 25 nitro points by generating rake which is quite a lot) and I could not play them because they blocked me from poker as well.Those tournaments are worth quite some money. Also I was on target to reach poker vip gold status but now I can’t play and the time is running out on me.



After 3 days I got this:



Hello xxx,

I am contacting you in relation to your account.

We kindly inform you that your account is hereby terminated. Bear in mind that by opening an account with Nitrogen Sports, customers enter into an agreement with Nitrogen Sports to abide by the site rules. We are making this decision based on the following rule:

Rule #4 Fraudulent Accounts:

"In case fraudulent, illegal or invalid activity is identified on the account(s), Nitrogen reserves the right to seize any winnings or balances from said account(s). Account(s) will be suspended, any pending bets voided and all illicit funds collected. Fraudulent activity includes but is not limited to: using unfair external factors, unfair advantages, duplicate account(s), collusion, syndicate betting, chip dumping, soft-playing, bonus abuse, betting both sides, unconfirmed deposits, past-post betting, betting on bad lines, fraudulent rake-back activity, self-affiliation, exploitation of errors or bugs,and other instances not explicitly mentioned in this rule."

Despite warnings sent to other accounts previously used by you, you kept opening new accounts using VPN in order to disguise your identity. Unfortunately we are no longer able to make any exceptions nor to give you any more chances than we already have. You are now able to request a withdrawal for the last amount you deposited 0.11 BTC.

We will keep on the look for any new accounts, please note that any new accounts created by you will also be closed and any funds including deposits will be seized.

This investigation is now concluded and we will not refer to any further contacts in relation to this matter.

Best regards,Red J.Security Department."



So, they are officially stealing 0.10688183 BTC from me. Accusing me of having multiple accounts which is 100% not true. They sent my affiliate the exact same message, except the 0.11 payout.Claiming they warned him (2 months ago at his last ridiculous review) about not making another account. Oh, my account exists like 4 months, that doesn't work out?



Also I own around 130$ in free bets in my account, stolen. I have registered for several loyalty freerolls, stolen. Let the games begin.

They dont reply at the tickets at their site, they blocked my email, if I send from other email they say I have to create a ticket (there are like 5 unreplied tickets, the last reply from march 30th).


This experience is so ridiculous it hurts. I never esperienced something like this in my life and I am in this business for about 18 years now.

[TalkStar]

Please move your topic to scam accusation section. As i am seeing from my end that your claim is you have been scammed through Nitrogen sports. To make a proper accusation you should provide more details with your thread which will help your thread visitors to understand actually what happened with you.

Don't forget to visit this thread to learn about proper scam report format.  

Hope after following all my instruction you will be able to draw "Nitrogen sports" authority's attention.  

[scammed-by-nitro]

I moved it over there.

I dont understand what else I should say. They accuse me of something that is not true and seized more than 50% of my honestly won money. I have lost more on this site than I deposited as well, so its not like ther was ANY damage for them whatsoever. Even if, I did nothing wrong so taking my money is fraud, simple.

[rohang]

Long time nitrogen player here,
This isnt Nitrogensports of the 'old'. Almost every old player left the site, they started doing shady things and many people dont trust them anymore
Almost all of the old nitro staff has left, and i wouldnt be surprised if they shutdown anyday now

[AB de Royse777]

I have used several gambling sites but never had this kind of issue even though I use TOR for every site I access. What I see here is that these are some standard procedures for gambling sites if they find a connection of being alt accounts.

Nitrogen Sports are around for long time and I do not think without seeing any good evidences they would do such thing with you. But here, if we believe your words (I do not see anything wrong to believe you) then NS is making an unintentional mistake. I am not sure how this will be resolved here.

I think this could be a good solution for any gambling site when they set their terms:
If anyone found having multi accounts then one account will be closed but before closing that account they need to do a total of the deposit vs withdrawal calculation. After deducting the withdrawal from deposit if the deposit is still positive then pay out that extra positive amount to the address and close that account permanently. I think it's fair for both the bookies and the punters.

[scammed-by-nitro]

I have used several gambling sites but never had this kind of issue even though I use TOR for every site I access. What I see here is that these are some standard procedures for gambling sites if they find a connection of being alt accounts.

Nitrogen Sports are around for long time and I do not think without seeing any good evidences they would do such thing with you. But here, if we believe your words (I do not see anything wrong to believe you) then NS is making an unintentional mistake. I am not sure how this will be resolved here.

I think this could be a good solution for any gambling site when they set their terms:
If anyone found having multi accounts then one account will be closed but before closing that account they need to do a total of the deposit vs withdrawal calculation. After deducting the withdrawal from deposit if the deposit is still positive then pay out that extra positive amount to the address and close that account permanently. I think it's fair for both the bookies and the punters.

True. As long as I was losing I never had this problem, once I am winning back some there is this "random security check" .
Why did they ask me in the first place who user xxx is when its obvious he referred me to this site.They can see this in his records. And like I said, he referred me in november and had a security review himself in january with all being good. By the way I did not have any review in january and my account existed for months already back then.

Just a ridiculous farce. The way they handle this is unprofessional and rude.

[Lucius]

Unfortunately, when it comes to online gambling or sports betting, this kind of thing happens very often and let's say that 99% of users will not engage in any legal battles to prove their innocence. The reason, of course, is a very complicated procedure, the costs incurred by a lawyer, and in most cases the competent courts located in some exotic countries. I think sites like this are very good at manipulating things like this and blocking user accounts because they can easily do that.

I lost around 1btc at the site and in the last 10 days or so I finally won some money while playing poker, made a couple of withdrawals without any problem. I wanted to make another withdrawal of 0.1 btc and they cancelled it. Now 0.21688 are stuck while they “investigate”. Thats about 1400$ they refuse to pay me. In the days prior and got around 600$ paid out several times, no problem.

When you were losing there were no problems with your account, when you started to make winnings (or return what you lost) suddenly they started to investigate your account - a coincidence we have seen countless times.

[cryptomaniac_xxx]

Maybe you need to contact their official account here in this community: NitrogenSports. But by looking at the profile, it seems that there have been accusations against them in the past. Sorry for your loss buddy.

[AB de Royse777]

When you were losing there were no problems with your account, when you started to make winnings (or return what you lost) suddenly they started to investigate your account - a coincidence we have seen countless times.

Well bookies are here for business. It's not about the online gambling site, it's even similar in physical stores.
The place I live, there are bookies all around. One of the best place in the world for gambling. I know a lot of people who are banned from stores and the reasons are they win too much.

According to a friend of mine who has long experience to work with the bookies chain in here, all the bookies more or less track their customers, they analyze customers behaviors, betting patterns, winning ration etc. When they find out person x is making good money they simply do not allow them to bet in the store, not even in that store but all the stores they have in the entire country.

[scammed-by-nitro]

Of course it can be their right to ban me if I am not a profitable player.
I am though. I only played poker due to the corona situation and on this site you pay A LOT of rake, so they earned money.

What they cannot do is accuse me of this bs out of thin air and keep my money, only paying me a smaller part of it.

Legal battle is useless, all I can do is share this and warn people. I will do this as long as I can, posting everyday on their facebook account (they already blocked 3 of my created facebook accounts for that).
Obviously they dont give a shit about their reputation. Guess they will be gone soon.

[SyGambler]

I'm kinda failing to understand the situation here , are they accusing you of cheating their affiliate system or cheating in poker ?
if the affiliate thing is the case I find it really harsh to take that much money from your account , if it's poker cheating then they need to post hands histories

even if you were cheating in poker nitrogen shouldn't just take your money , in fact they should pay what they took from you to other players who were cheated
try to have a deep talk with their forums rep here and ask them for as much info as they can provide , hopefully this will end well for you

[scammed-by-nitro]

As stated in their message, they say multi account and maybe imply affiliate, I have no idea. Anyway its not true.
Never the word Poker has fallen. The accuse me and the guy who referred me to nitro of being the same person, he was also asked about his relation to me, the "overlap between your account and another Nitrogen user". That he referred me is obvious and still they ask this stupid question. He wasnt even active at that time and especially NOT after that incident.
He even advised me to stop playing at nitro as in his opinion and recent experience there is something shady going on there. But as the poker game there is so fishy I kept playing and at last paid the price.

I just played against regulars every day so this would be a joke if they would even claim poker abuse or anything like that.

I have no hope for a solution as they refuse to discuss this situation (you can see that in their last reply).

[SyGambler]

As stated in their message, they say multi account and maybe imply affiliate, I have no idea. Anyway its not true.
Never the word Poker has fallen.
Also I just played against regulars every day so this would be a joke if they would even claim poker abuse or anything like that.

I have no hope for a solution as they refuse to discuss this situation (you can see that in their last reply).

mutli accounting shouldn't be a big deal if there was no harm done ( playing at the same table - using accounts to avoid max bet ) , sure they have it in rules but it just doesn't make sense to steal money from players when there is no real harm
self referring is a problem though but there is noway for us to find out with the current info

try contacting nitrogen's account here , I know support told you that they won't discuss it but this may change if you contact them here
ask them for more info about their investigation and how exactly did they find out about your case

[scammed-by-nitro]

As stated in their message, they say multi account and maybe imply affiliate, I have no idea. Anyway its not true.
Never the word Poker has fallen.
Also I just played against regulars every day so this would be a joke if they would even claim poker abuse or anything like that.

I have no hope for a solution as they refuse to discuss this situation (you can see that in their last reply).

mutli accounting shouldn't be a big deal if there was no harm done ( playing at the same table - using accounts to avoid max bet ) , sure they have it in rules but it just doesn't make sense to steal money from players when there is no real harm
self referring is a problem though but there is noway for us to find out with the current info

try contacting nitrogen's account here , I know support told you that they won't discuss it but this may change if you contact them here
ask them for more info about their investigation and how exactly did they find out about your case

Trust me, I tried that several times. Email, tickets, facebook, always the same treatment. "Create a ticket at the website". EVEN if it would be self referring (just to make clear that did not happen), the "harm" for them would be maybe 50$ or something, the affiliate systems pays so small its not worth it.

Also my affiliate and I NEVER played at the same table, he wasnt even active since late january after he has his review that came out empty.

[Lucius]

Well bookies are here for business. It's not about the online gambling site, it's even similar in physical stores.
The place I live, there are bookies all around. One of the best place in the world for gambling. I know a lot of people who are banned from stores and the reasons are they win too much.

I know exactly what you're talking about, because that's what happened to me when I had really good sports betting results in the past. I would simply go into the physical office, hand over my bet and wait for a while to be told that they could not accept the bet. But it happens when you make 8 winnings out of 10 bets, and when it comes to slightly larger amounts of money.

This shows us very clearly that gambling and sports betting is not intended for those who make money, but for those who lose their money. In some situation you might consider yourself lucky if they just ban you and don't send you a much more painful message in the form of a broken arm or something.

Trust me, I tried that several times. Email, tickets, facebook, always the same treatment.

If you're sure you didn't do anything wrong, then be persistent and ask for your money. If nothing else you can try to destroy their reputation (if they have one at all).

This is a trust summary for NitrogenSports : https://bitcointalk.org/index.php?action=trust;u=88706

[scammed-by-nitro]

Done asking for my money as they ignore me anyway.
The reputation thing is all I got left and I will not stop.

[SyGambler]

Done asking for my money as they ignore me anyway.
The reputation thing is all I got left and I will not stop.

I made a post in their thread asking for more details 
you can also make it clear to them that you agree to post the details that they found since you are challenging their decision , betting sites aren't supposed to publish such findings if you don't agree to it but in your case there is noway to judge the situation without the site posting these findings ( Ip addresses , same withdrawal address ...etc )

if they don't respond in two days then asking the people in SBR forums may help as well , they have been helping people who are facing problems with betting sites and they may ask nitrogen to give them more info

[Harlot]

Did your friend/coworker's account got blocked too? Since if you are winning and they suddenly got suspicious with your connection to your friend's account it would really be strange if your account is the only one terminated. Also have they given you a specific reason or explanation what kind of connection they have found with your friend's account? Like have you been playing in the same internet connection or are you withdrawing funds in the same wallet? It's hard to find some lose connection in this types of cases where accounts are suddenly terminated when the player is winning.

Here is the account of NitrogenSports here in Bitcointalk you can pm this account and ask for a reply regarding this situation.

[scammed-by-nitro]

Done asking for my money as they ignore me anyway.
The reputation thing is all I got left and I will not stop.

I made a post in their thread asking for more details  
you can also make it clear to them that you agree to post the details that they found since you are challenging their decision , betting sites aren't supposed to publish such findings if you don't agree to it but in your case there is noway to judge the situation without the site posting these findings ( Ip addresses , same withdrawal address ...etc )

if they don't respond in two days then asking the people in SBR forums may help as well , they have been helping people who are facing problems with betting sites and they may ask nitrogen to give them more info

I filed a report at sbr more than 2 weeks ago. Never got any reply.

Just saw the other question now. Yes my affiliates account also got closed, as stated in the beginning. They told him the same mail and that they told him after the recent reviwe in january not to open any more accounts. First of all, my account existes much longer than when the review has been. Second he stopped playing at nitro after all, why making a new account with these scammers.

Just like the rest, it does no make any sense.

[scammed-by-nitro]

Thats what I am dealing with here.

First no replies and now they banned me from using the ticket system for support as well.

https://imgur.com/a/QKUszYQ